123 Flowers Reviews - www.123-flowers.co.uk

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★★★★☆
4.4 / 5
94
91% of users recommend this
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  • Customer Service

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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Flowers arrived late”

Written on: 29/05/2015

I used 123flowers after reading good reviews on here, but be careful with the delivery options! I ordered flowers for my Mum's 60th, so the delivery date was important, but as I ordered them in advance, I thought their free 'Standard Royal Mail - Next Day Delivery' option would be fine. It stated this may take an additional day, but I (wrongly) assumed that this would be fine (as I was ordering in advance). The flowers arrived after my Mums's birthday and when I complained to 123flowers was… Read Full Review

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★★★★☆

“Easy to use website”

Written on: 03/04/2015 by 198Atkinson (1 review written)

Very straightforward ordering process. I look forward to hearing from my mother when the flowers arrive… Read Full Review

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★★★★★

“brilliant ”

Written on: 02/03/2015 by JudithHarris-Alt (1 review written)

Fantastic value, much better than I seen elsewhere online, Easy payment. I will definitely be purchasing from this website again… Read Full Review

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★☆☆☆☆

“DIABOLICAL!!!!”

Written on: 22/01/2015 by vikkimack (1 review written)

Delivered the day AFTER my sister's birthday. Still no apology from their non-existent customer services, even after sending them 5 emails. This is a company who obviously enjoy taking people's money but when they make an error completely avoid any responsibility or rectification. Mistakes happen, of course, but when companies bury their heads in the sand and won't admit responsibility of their error(s), or answer to 5 emails, a very sorry state. How can they really believe I would ever use or… Read Full Review

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★★★★☆

“Not always, more words , more thinking time. ”

Written on: 25/12/2014 by 176O'Connell (1 review written)

Selection not confusing but enough to make the right choices. Payment & delivery forms idiot proof. Well Done. Hope the flowers are as good as your website. I would recommend it… Read Full Review

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★★★☆☆

“system a little difficult for me. new to computers”

Written on: 19/12/2014 by AlishaPenn5 (1 review written)

system a little difficult for me. new to computers… Read Full Review

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★★★★☆

“Happy customer”

Written on: 10/12/2014 by LKJW (1 review written)

I was very impressed with your prices - very comparable - and I haven't used you before so am waiting to hear what they are like when they arrive. If you could have a currency conversion button or option that would also help as I like to know exactly what the prices are. I don't like the add-ons which happen at the check out stage - I had to go and find why my total was more than expected....but otherwise a quick and easy. I can't answer the questions below as not delivered yet but by looking… Read Full Review

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★★★★★

“Colourfully, Clearly Presented”

Written on: 27/11/2014 by Clifford122 (1 review written)

Beautifully colourful layout clearly showing flower bouquets making choice simple and very easy to do… Read Full Review

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★★★★★

“Excellent flower delivery service”

Written on: 26/11/2014 by HappyCustomer76 (1 review written)

Great price. Easy to use website. Free next day delivery. Very pleased… Read Full Review

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★★★★★

“Say it with flowers”

Written on: 25/11/2014 by AshantiJamison1962 (1 review written)

Easy to use website Quick for a busy person to navigarte and order thanks… Read Full Review

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★★★★☆

“perfect for orders from abroad”

Written on: 16/11/2014

I live in Denmark, and have used this service many times. flowers always arrive on the set date and the recipients always rave about how nice they are. I find this very Important to know when I never get a chance to see the flowers myself… Read Full Review

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★★★★★

“funeral flowers”

Written on: 09/11/2014 by Rainbow1963 (1 review written)

The website is easy to use and gives plenty of information. I found the flower's very pretty and the layout is very impressive. I will recommend you to friends and family excellent for all occasions. There is no pressure to buy things not required. And free delivery is brilliant. I look forward to the flowers arriging on Wednesday… Read Full Review

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★★★★★

“my wife.s flowers”

Written on: 14/10/2014 by Leah190 (1 review written)

allways very good flowers allways on the dot thanking you … Read Full Review

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★★★★★

“brilliant website easy to use ”

Written on: 12/10/2014 by nina83 (1 review written)

Needed these for next day delivery which was possible and free delivery. Very easy to order from my mobile phone. I would recommend this website to my family and friends for any occasion… Read Full Review

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★★★★☆

“First time buyer here, service options so far seem good.”

Written on: 11/10/2014 by Holman119 (1 review written)

First time buyer here, service options so far seem good… Read Full Review

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★★★★★

“Great choice”

Written on: 10/10/2014 by Dania427 (1 review written)

Goid value , fantastic choice, quick easy to order. Will provide that special surprise to celebrate the arrival of a new baby… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY. THEY LET YOU DOWN! BIG TIME!”

Written on: 10/10/2014 by Dcrease (1 review written)

Several days ago, I ordered flowers for 2 friends of mine whose husband/father died exactly 365 days ago today (10/10/14). As I write, 23:00 hours, the flowers still have not arrived. I'm so devastated as they'll think I simply don't care! Customers Services terrible. Standard emails. NOT GOOD ENOUGH! Delivery times 8am-6pm (7pm delivery 'rare' they say! Hurt doesn't even begin to tell how I feel… Read Full Review

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★★★★★

“fantastic ”

Written on: 10/10/2014 by CailynMeyer (1 review written)

the reason I chose this company for flowers was they gave me the option for next day delivery unlike other companies as it was an evening order. love the colours of the bouquets and also how easy it was to order. plus the fact your allowed to pay by PayPal, makes me more at ease . as you can never be too careful these days x… Read Full Review

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★★★★★

“excellent pictures of bouquets”

Written on: 09/10/2014 by Simmons263 (1 review written)

Site easy to use good choice of flowers payment easy to finalise Having researched various sites today found this one to be one of the easiest also added bonus of free delivery which meant could order the next size bouquet for the collection I had available to me so the person recieving the gift ended up with more as was able to do combination so they had chocs/teddy as well as flowers instead of the £6 delivery charges other sites charged so a win win situation… Read Full Review

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★★★★★

“Looks good, smells good, attractive page you won't...”

Written on: 08/10/2014

Easy accessible well set out web page that is welcoming, easy and straight to the point of one click buying - loved it… Read Full Review

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