Customer Service is dreadful

★★☆☆☆
2.3
31.0% of users recommend this

qiWentworth394's review of Escapade Fancy Dress www.escapade.co.uk

“Customer Service is dreadful”

★☆☆☆☆

written by qiWentworth394 on 24/11/2016

Despite a £3.99 delivery charge, the item hasn't been received. Did not respond to emails and only when I messaged via FB did I get a sluggish response but no refund after 22 days. Not to be trusted with your money.

A very disappointing experience and I am out of pocket.

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