Written on: 17/11/2013 by Nuwander50 (1 review written)
I ordered via escapade and paid for fast delivery within 1-2 working days.
they sent me my order with an item missing and it was 2 days late.
I sent them 2 emails and they never responded.
I had to go to the store the day before the event and talk to the manager who assured me it was royal mails fault and that i would have a refund for my missing item (which was showing as IN STOCK when i ordered it) and also a refund for the delivery cost.
16 days later no refund or no reply to the 3 emails i have since sent them.
Apparently they have 3 people who work on the online side of things....maybe they want to review that because their online system clearly doesn't work.
Poor service and wont be using this company again.
As rated by our community of reviewers
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