Escapade Fancy Dress www.escapade.co.uk Review

I orderd my oufit nearly a week ago through standard delivery. My oufit arrived yesterday (miss freddy kruger) and to much dissapointment the glove is cracked badley meaning i am unable to wear it and the hat is missing from the parcel. I am very upset as i need this for tomorrow night! I have emailed and tryed ringing and i am getting nowhere. After spending almost £40 for outfit and delivery i have no further funds to purchase another and i have no time to go shopping. Noone has yet come back to me when all i want is a hat and glove sending out for tomorrow. Very frustrating that i seem to be getting nowhere with customer service! I paid for the full outfit and that it what i should have had! i would not go in to a shop and pay full price for an outfit if pieces were missing and broken. I have paid in full and it is totally unacceptable that i have recieved this in this way. I would have assumed that stock is checked before it is sent to the customer but obviously not! very upset indeed as i though i would take a chance and order form this company !