Zoverstocks /shops/zoverstocks Reviews - www.amazon.co.uk

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★★☆☆☆
1.9 / 5
22% of users recommend this
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Latest Reviews

★☆☆☆☆

“Customer service is atrocious. ”

Written on: 23/12/2014 by VinnyAmatucci (1 review written)

Zoverstocks may have have many cds and dvds, but there customer service is horrible. I ordered BACK TO THE BATCAVE. It arrived and I found I could not use it on my dvd. I called THREE TIMES already to have them send me a return envelope and label, but I am still waiting after three weeks. Make sure when you buy from these clowns that the dvd is made for the America and not for Europe… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!!”

Written on: 13/12/2014 by DeangeloCarlson102 (1 review written)

I tried aZoverstocks at Amazon for several CD's who were offering titles I wanted at good prices. I had a mishap with them 12 months previously - but gotta get the good stuff at a good price. 6 days after my new order, the CD's arrived quickly. When I say the CD's arrived, there were two correct CD's and then another two that I hadn't even ordered by some band called Water School. Not what I ordered. One email later and an apology from Zoverstocks, they promised the correct CD's would be sent… Read Full Review

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Barbadosbelle's Comment

Written on: 16/12/2014

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If you buy through eBay then AVOID eStocks as they are Zoverstocks. Notorious for long delays in receiving goods which then turn out to be faulty or incorrect. Messages through eBay are bounced back from an email address in Guersey that you can't reply to. Refunds eventually from eBay as per Amazon and Zoverstocks but it takes months and hours of your time. Have only persevered in the past as I know that the hope that you will simply give up.

Lesson learned and now wouldn't buy from either as I would rather pay a little more and have a pleasant buying experience.

.

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★☆☆☆☆

“Zoverstocks on Play.com”

Written on: 02/06/2014 by georgaline (14 reviews written)

i know people have problems with Zoverstocks on Amaazon but i have had no response from them on play.com. I bought a game on may 19th, they said it was posted on 21st but today June 2nd and still nothing. I have sent loads of emails, left feedback, contacted play.com and can get nowhere. They are allowed to keep your money for 2 weeks and counting and I can't get a refund or any help. At least at Amazon there is someone to speak to BE WARNED JUST BUY ELSE WHERE… Read Full Review

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Barbadosbelle's Response to georgaline's Review

Written on: 16/12/2014

.

Avoid eStocks on eBay too - same company, and equally dire.

.

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★☆☆☆☆

“Zoverstocks on Play.com”

Written on: 02/06/2014 by georgaline (14 reviews written)

i know people have problems with Zoverstocks on Amaazon but i have had no response from them on play.com. I bought a game on may 19th, they said it was posted on 21st but today June 2nd and still nothing. I have sent loads of emails, left feedback, contacted play.com and can get nowhere. They are allowed to keep your money for 2 weeks and counting and I can't get a refund or any help. At least at Amazon there is someone to speak to BE WARNED JUST BUY ELSE WHERE… Read Full Review

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★★★☆☆

“They're ok..”

Written on: 12/04/2014 by CaydenDougherty1980 (1 review written)

I have used zovestocks a lot and its just very average. Sometimes items take ages to come but sometimes they're here on time. Also they often list used items as being in 'very good' condition when often they're far from by my standards… Read Full Review

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★☆☆☆☆

“Appalling - Zero respect for customers”

Written on: 11/04/2014 by PeterRobertson (1 review written)

I ordered two CDs from them. One was a rare punk album and wasn't that cheap at around £5, but it was a fair price. It came with a cracked case and a water-damaged insert, despite being in "very good" condition. The other CD was a now compilation for work, all the CDs were scratched to hell (allegedly "very good condition") and to add insult to injury one skipped. Delivery was four days, not exactly fast. I managed to get a refund, at first there was no response to an email. It was only when I… Read Full Review

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Robert_Radcliffe's Response to PeterRobertson's Review

Written on: 15/04/2014

Zoverstocks are the selling arm of Music Magpie. An item sent to them in the condition described above would probably be rejected by them as "failed quality control". The seller then has the option to either pay £15 to have their item/s returned or lose it/them. What then happens to these items? Any comment MM/Zover?

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★☆☆☆☆

“Possibly the worst company ever.”

Written on: 21/03/2014 by luigidelhaytero (1 review written)

I know thats a drastic title but I made an order in the middle of February and it still hasn't arrived. At first their excuse was my card details were incorrect, i knew they weren't and so asked them to double check, 1 week later I finally got a reply apologising and saying the details were correct, the order will go ahead. More time went by and no order I emailed questioning this and they replied a few days later saying they will check on the order. More time went by and I emailed them to… Read Full Review

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★★☆☆☆

“Non delivery”

Written on: 16/02/2014

I used to use Amazon and Zoverstocks quite a lot and, although Zoverstocks were sometimes slow in delivering the goods, they always got there. Since the beginning of 2014, things have gone bad. I have ordered a couple of things from Zoverstocks, got dispatch emails, but weeks later nothing has arrived, Items from other online retaillers have arrived within a couple of days. It's not a problem with the postal service this end, so it's something that both Amazon and Zoverstocks must address… Read Full Review

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★☆☆☆☆

“Do not order from this company”

Written on: 11/02/2014

My order never arrived I contacted them via e mail and they replyed by saying it was the royal mails fault not there's !!!! . I order lots of music but will never use this company again and will spread the word so people know what kind of business this is ..........absolutely terrible . DO NOT USE THIS COMPANY ...........you have been warned . I wish I had read the reviews on this company . I am still waiting for a refund from this company… Read Full Review

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★☆☆☆☆

“Sells unplayable Cds Dont buy!”

Written on: 26/01/2014 by KAlred (1 review written)

I have stopped ordering from this site as all last 3 cds I have ordered were either unplayable or dirty condition. They don't even visually check the Cd surface. Big gouges on 2 Cds… Read Full Review

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★☆☆☆☆

“No reply & ripped off”

Written on: 15/01/2014

Ordered goods & haven't arrived. Contacted them 3 times & no answer. … Read Full Review

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★★★★☆

“Generally good service”

Written on: 31/12/2013

The majority of DVD's ordered from Amazon have been via Zoverstocks. Apart from a few occasions when items have disappeared and quickly refunded, I have been happy with delivery times and quality. I always look for Zoverstock listings when ordering DVD or CD. Even it costs a few pennies more, it gives me a little peace of mind… Read Full Review

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★★★★★

“On off the best”

Written on: 09/09/2013 by JonnyLundell (8 reviews written)

have purchased 100's of games and movies of this seller who has very high rating on amazon and play, has never had any problems with customer service but it's clear that sometimes disappears goods but I always got the money refunded, the games are very good quality overall and is one of the cheapest sellers of rare games, will continue to buy from this seller, it is clear that sometimes it becomes wrong when you sell as many sites as they do… Read Full Review

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★★★★☆

“An element of risk, on balance worth taking. ”

Written on: 11/08/2013 by Inkitpierceitburnit (14 reviews written)

I have used Zoverstocks for a number of years through Play.com, Amazon and EBay. They are the sales arm of Magpie.com, selling on the CDs, DVDs, games and now clothing (!?) that they have bought from you at a sorry pittance. Like most of the reviewers on here (and, indeed, all over The Net), I have had negative experience with this seller. With the volume of units that they shift across many outlets, occasionally they find the item that you have ordered is out of stock by the time comes to… Read Full Review

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★☆☆☆☆

“I don't like this company at all, and will never buy...”

Written on: 21/07/2013

I don't like this company at all, and will never buy from them again. Their items always seem to be rated as 'very good condition', but what I have received, could only be described as average at best. Their customer service is non existant. I have noticed they always seem to be 1p cheaper than the nearest competitor on everything, so they are obviously determined to always undercut everyone. Not that a miserly 1p would make any difference to me even if they weren't Zovertocks, as 1p is… Read Full Review

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★☆☆☆☆

“Terrible Customer Service”

Written on: 16/07/2013 by jmolnar (1 review written)

Ordered a CD and never received it. When I reported this to Zoverstocks, they replied that I had waited too long and therefore could do nothing to help me. Really?? They cited Amazon "guidelines" that missing purchases should be reported within 30 days of the expected delivery date. Well this was an international purchase,UK to US, and Amazon also indicated that the delivery could be delayed up to 4 months due to US Customs. The right thing to do was send me another CD or refund my account… Read Full Review

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★☆☆☆☆

“Buy something from #Zoverstocks for one penny”

Written on: 13/07/2013

Zoverstocks use price cutting software and use it in a very aggressive way.If you want to buy something from #Zoverstocks for one penny, just put the item up for sale yourself, marked "DO NOT BUY. MY ITEM IS ALL SMASHED UP AND SOAKED IN RABIES". Drop the price until their automatic cutting price software stops undercutting you by that magic penny then buy it from them at their bottom price… Read Full Review

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★☆☆☆☆

“3 faulty dvds in a row”

Written on: 22/04/2013

as the title says ordered came rather quickly but all couldnt play till the end… Read Full Review

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★☆☆☆☆

“Absolutely Terrible ”

Written on: 11/04/2013

I ordered a DVD from this company on the play.com website and it never came. When I sent them an email 2 weeks after the date they said they dispatched the DVD they never replied. They only replied after I sent another email directly to play.com. Zoverstock said the delay must be the royal mails fault. I cannot but notice many other reviewers have also mentioned Zoverstock told them this also. I have no intention of ever buying anything from this company or play.com ever again… Read Full Review

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Jmolnar's Comment

Written on: 16/07/2013

Had a similar experience. Never received a CD and when I reported it was informed that I had waited too long and they would do nothing to rectify the issue. They cited Amazon guidelines for reporting unreceived purchases within 30 days of expected delivery date, however, my order was an international purchase so it also warned that the delivery date could be delayed by up to 4 months due to US Customs. If they truly cared about customer service they would have just shipped another one. WILL NEVER ORDER FROM ZOVERSTOCKS AGAIN!!!!

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★☆☆☆☆

“Trainspotting”

Written on: 09/04/2013

total JOKE, i have waited over two weeks and still NOTHING, why does PLAY.COM still use this OUTFIT. avoid at all costs… Read Full Review

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Jmolnar's Comment

Written on: 16/07/2013

Had a similar experience. Never received a CD and when I reported it was informed that I had waited too long and they would do nothing to rectify the issue. They cited Amazon guidelines for reporting unreceived purchases within 30 days of expected delivery date, however, my order was an international purchase so it also warned that the delivery date could be delayed by up to 4 months due to US Customs. If they truly cared about customer service they would have just shipped another one. WILL NEVER ORDER FROM ZOVERSTOCKS AGAIN!!!!

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