Never delivered - essentially stolen £81 from me

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The Hut www.thehut.com
★☆☆☆☆
1.4
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LuciaHouston's review of The Hut www.thehut.com

“Never delivered - essentially stolen £81 from me”

★☆☆☆☆

written by LuciaHouston on 27/11/2016

Ordered shoes on 07/11. Supposed to be delivered on 11/11. Nothing ever materialised. They claim they are discussing with Royal Mail but I've had no further contact for days.

It will be two weeks late tomorrow and as far as I can tell they are doing nothing about it. At this point, they have just taken my money and given nothing in return. It is not the customer's issue that there was a 'problem' with delivery - they should refund or replace instantly.

AVOID. It may seem cheaper but it's not worth it. Much safer to go with ASOS!

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