Speedy Hen Reviews - www.speedyhen.com

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★★☆☆☆
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Latest Reviews

★★★★★

“What is everyone else on about?”

Written on: 12/06/2015 by LeeC123 (2 reviews written)

I have ordered from SpeedyHen several times and I have yet to be dissapointed in any way. Like another reviewer here, I also collect hardback graphic novels and want them in mint condition. SpeedyHen has always packaged the books well and the speed of delivery is second to none. In fact, I actually stopped ordering from another (perhaps more well known) online book retailer due to their poor packaging, which then led me to find SpeedyHen who were not only better but also cheaper! In addition… Read Full Review

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★☆☆☆☆

“Appalling packing. Books always arrive damaged.”

Written on: 04/06/2015 by 435Hanley (1 review written)

I collect hardback graphic novels which are often heavy & expensive. SpeedyHen's packaging is really poor & the books are not protected. They always arrive damaged. I have emailed the MD/owner & doesn't care. Won't be buying from them again… Read Full Review

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★☆☆☆☆

“Abysmal service”

Written on: 30/05/2015

The book I ordered arrived damaged due to inadequate packaging and also with some damage clearly having been incurred prior to packing. I was offered a 15% discount if I kept it but requested a replacement in good condition. This arrived with damage due to the same, inadequate, packaging. At each stage I was asked to provide photos of the damage so SpeedyHen could "send them to the publisher for their quality checks". I twice requested a Freepost address or pre-paid label for the return of the… Read Full Review

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★☆☆☆☆

“Bad packaging and slow response”

Written on: 14/05/2015 by AliChristian136 (1 review written)

Ordered a good quality art book. It arrived with the spine ripped and the packaging damaged. I was offered a 20%refund which I refused as I wanted the book. Another copy was sent, this also arrived damaged in the same way! Item returned for a refund. I had to provide photos of damage and photos of return postage receipts and then I had to keep requesting the refunds. The process took ages, was disappointing. I would rather have had a pristine book in good condition in the first place. It seems… Read Full Review

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★☆☆☆☆

“NO QUALITY CONTROL”

Written on: 27/02/2015

I ordered a very expensive book from Speedy Hen through Amazon, a book "for life" that I use every day, and expected it to be immaculate. It had a big blob of glue on the side so pages were sticking together. I managed to scrape it off but it left a rough dark/light ugly looking patch. I was reluctant to go through the hassle of returning it, but in the end I decided I couldn't live with this. They offered me 20% refund which is pittance - 50% would be more like it as they can't sell it again… Read Full Review

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★☆☆☆☆

“Missing goods”

Written on: 10/02/2015 by 44McWilliams (1 review written)

Order a DVD box set at beginning of December. The DVD never turned up on day it said. Being nearly Christmas I gave them a few extra days but still nothing. So I contact them and they said that it run out of stock and that it would be 3-5 weeks till more came in. Again being nearly Christmas I decided to wait till after Christmas. But guess what it's febuary and my dvd has still not come. They now say it must of been lost in post. So we have gone from our of stock to lost in post. In response… Read Full Review

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★☆☆☆☆

“Still waiting for parcel”

Written on: 23/12/2014

Ordered a parcel as a Christmas present. It didn't arrive on the day it was meant to. Their communication is good but full of empty promises as to when I will receive this parcel. I will not be using them again… Read Full Review

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★★★★★

“Speedyhen - speedy the best!”

Written on: 12/11/2014 by pbob12 (1 review written)

Speedyhen is always the first place I go when I need to purchase a book or DVD. They are probably the only online retailer that has better prices than Amazon. The customer service team is always very helpful on the rare occasion something goes wrong with my order. They also offer free delivery on any order, any size. I will continue to use speedyhen as long as i'm alive! … Read Full Review

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★☆☆☆☆

“Would have given "ZERO" Stars if I could.”

Written on: 15/10/2014 by KenD (2 reviews written)

Speedy hen should be "prosecuted" for misleading as they are more like "slowest chicken" or "no show egg". What makes them one of the "TERRIBLE" online stores is that they don't have a Geographical number to call. This is on purpose as like myself, many won't want to spend another £10 on phone calls and still have no guarantee of a result. Considering their head office is at Baker Street, London, they could have waked to my home and handed the book personally as it would have only have… Read Full Review

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★★★★★

“Excellent Service”

Written on: 03/06/2014

Was very surprised to read bad reviews about Speedy Hen as have found their prices, service and free delivery excellent! I buy a lot of books to use in tuition sessions and have now come to rely on Speedy Hen. Ordered latest books that I needed on a Thursday afternoon and they arrived the next morning. You can't get better than that… Read Full Review

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★☆☆☆☆

“BEWARE OF SPEEDYHEN”

Written on: 20/01/2014 by pula (1 review written)

I am writing this review with the hope to be of help to anyone who might ever consider ordering from speedyhen. I ordered a book from them (quite expensive I should say)and paid for express delivery as well as I needed it urgently. I did get the parcel in time, but they have put in the wrong item, can you imagine my disappointment, I asked for a refund, they chose to ignore this, and instead offered to redeliver my book.To this present day I have no book, no money back, and no idea of what is… Read Full Review

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★☆☆☆☆

“very poor customer service notsospeedyhen”

Written on: 09/01/2014

ordered 3 items from speedyhen at the end of dec2013; a book, a cd and a dvd. the dvd was delivered about a week later but the other items were put on backorder, a week or so later i noticed that the book i ordered was available on amazon so i emailed speedyhen to ask for an estimated delivery time..... no response, so i telephoned them and the person i spoke to said that it would take weeks before they could fulfill the order, i then requested that speedyhen cancel the order as expecting me to wait… Read Full Review

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Pula's Comment

Written on: 20/01/2014

i totally agree with you, they are unreliable, unprofessional, liars, and not speedy at all

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★☆☆☆☆

“christmas present not sent!!”

Written on: 30/11/2013

VERY disappointing service all round. i ordered on 8 Nov 2013 was to be dispatched for delivery by 17 Nov 2013 No dispatch note sent no information from seller until i personally chase them apparently book was lost in post however i was never notified of dispatch which is apparently automatic- very suspect - Did they send it - they said they did however, i am unsure -they offered redelivery to a different address as i was going home for christmas - i took this option. No confirmation returned… Read Full Review

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★★★★★

“Amazing every time!”

Written on: 18/10/2013 by big-boy-jonnie (1 review written)

I buy from speedy hen through flubit.com and they deliver the products on time, every time. I have no complaints and have now bought about 30 things from them. Thanks!… Read Full Review

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★☆☆☆☆

“beware of speedy hen on ebay”

Written on: 07/10/2013 by ecneps1948 (1 review written)

I purchased a boxset of dvd's from a company called speedy hen on ebay ,when I received the boxset it was not as described I returned the boxset with proof of posting Ist class this company maintain they have never received the boxset and keep asking me for the tracking number knowing full well I only have proof of posting They relying on the fact I will have to claim from the post office ,while they pocket my money and fleece the post office I have seen more very bad reviews about this… Read Full Review

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Steviemac777's Response to ecneps1948's Review

Written on: 05/03/2014

The same thing happened to me ,Speedyhen sent me a double order charged both then told me to post one back for refund.I have never been reimbursed and every time I contact them I am asked for a tracking number which they know I don't have , I reported them to Play where I had the misfortune to find them and still waiting to see if play can help,stay away from speedyhen

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Ecneps1948's reply to Steviemac777's Comment

Written on: 06/03/2014

I have some advice for you I forgot to send the boxset by recorded delivery and was told by speedy hen they never received the boxset this is their policy and the company is corrupt
the way I got my money back was a long campaign of sending email after email for weeks on end and the cruncher was I told speedy hen I was going to ruin their business by putting loads of comments on the social media Facebook and Twitter and all the review sites after I wrote this I received my refund the next day
I hope this helps you get your money back Their are more company's to avoid Echoice being one othem

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