Play.com very poor customer service.

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tango7777's review of Play www.play.com

★☆☆☆☆

“Play.com very poor customer service.”

Written on: 17/04/2012 by tango7777 (1 review written)

I brought a product from via Play Trade from a seller there inoot/GamesNGadgets. After placing the order I found out that it was not the product advertised. It was advertised as an original Xbox charger but then after placing the order I was told it was a compatible only - which was not what was wanted. I tried to cancel the order immediately. However cancellation Emails were ignored - eventually I got this message back from iNoot - someone supposedly called shahid shabbir. Whose email was this:

"Stop bull shi*ting, you seem to be a conman yourself and just want to give silly excuses because you wanted to cancel the order and return the product, the products are all ce approved so don’t give me the sh*t of dangerous product

You fu*king Moron "

I also contacted play.com and forwarded them all emails. They are equally terrible. Customer service in Philippines

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