WARNING! THIS COMPANY CONS PEOPLE OUT OF MONEY!!

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★☆☆☆☆
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Guest's review of Pitchwell - Pitch Online www.pitchwell.com

“WARNING! THIS COMPANY CONS PEOPLE OUT OF MONEY!!”

★☆☆☆☆

written by on 27/02/2013

I have just come off the phone having had a VERY heated argument with this company who trick people into paying for vouchers they do not want. I ordered an item from them through their website and 2 days later I received a call from a lady who said that my parcel was on its way and that I would be sent some free gifts - she then went on to mention about the vouchers and what vouchers she finds useful she then asked me for a password that I needed to quote when activating the vouchers.

Somewhere in the conversation I vaguely remember her mentioniong £2.99 - but then she said it so fast I couldn't tell what she exactly said. If she had asked me if I would be happy £2.99 to be taken from my bank account to cover the postage I would have flately refused and would have told her not to send them - which she didn't . I have today received a pack of vouchers which encloses a letter telling me that I have been charged £2.99 which I have been told is non-refunable and if I don't cancel within 30 days I will be charged £99 each year until I cancel the membership.

The letter also states that you are 'asked' to return the pack (obviously this would be at your cost) - I said I would not be returning this and the man agreed to send me a free returns label (I have yet to find out whether I receive the label as I slammed the phone down as I was so angry and also whether this label will apply to items posted from Jersey - if not the pack will be going in the bin - the best place for it!).

Thank god all calls are recorded because I want them to listen 'again' to how angry I am about being conned!!

I cannot believe there are people who can work for a company that calls people and tricks them into paying for something they never requested - I hope they can sleep at night!!

PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY UNLESS YOU ARE PREPARED TO PAY FOR MORE THAN YOU GET!

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Djbatness's Comment

Written on: 09/03/2013

I quite agree with your comments, exactly the same thing happened to me. Also I ordered a Power8 workshop with premium Li-on batteries from them, and they sent cheap batteries instead, because the ones I ordered were out of stock. They took my money, and simply sent the inferior package instead. They promise to send the correct batteries later, but this is no way to do business.

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