Written on: 21/02/2013
I had to give 1 star, only because you have to put something in the box but they really do not deserve any stars. Once again as repeated by other shoppers, I ordered a hideaway and paid for express delivery which they quote would be with me within 3 days of ordering, it took nearly a fortnight, when I complained they said they would issue a refund, never received it. I then had a representative from their company telling me that I can receive some vouchers. I asked 3 times if this would cost me anything at all, 3 times he said 'no not a thing'. I then received the pack and noticed that they had charged me £2.99 for the privilege. The vouchers are next to useless and you have only 1 month to notify them you don't want the vouchers before they charge you £99. You also have to return the heavy packet, costing another £2.00 - best send recorded or they will deny receiving it and then charge £99 off your card. I have insisted they send a pre-paid envelope, but was told that may take some time as its not a priority. Please read this and stay away from this company, they just rip you off.
As rated by real users
"What happened to you?" Read More
"They have no customer support ..." Read More
"PS4 here for Christmas! Fantastic" Read More
"Awesome service" Read More
"Gameboy color console and poke..." Read More