Written on: 05/08/2012 by Disgustednightmare (1 review written)
Ordered the supergazebo after many phone calls told so many lies its unreal.You can't get a freephone number customer services, supervisors don't exist in the call center. We cancelled twice and reordered due to false promises and different information from call center and customer services by email. They said it was on a van and guaranteed delivery -it never existed they didn't even have any stock. They hang on to your money knowing full well they don't have the goods and constantly lie to you. Then when we did eventually get a gazebo the call center tried to get me to pay for a 'free trial offer of vouchers!!!' but weren't forth coming to tell you that you had to pay for it.My phone bill was £94 most of it due to pitch tv. The gazebo is great excellent quality but I would NEVER buy from pitch tv again they are appalliing you don't even get an apology. DO NOT BUY FROM THIS COMPANY.
If they had told me it would be 8-12 weeks when I ordered it I would have been fine about it at least you have the option to wait or not.
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