WEBSITE/ACCOUNT/CUSTOMER SERVICE ISSUES !!!!!!!!

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Guest's review of Not On The High Street www.notonthehighstreet.com

“WEBSITE/ACCOUNT/CUSTOMER SERVICE ISSUES !!!!!!!!”

Written on: 25/11/2013

After recently spending hundreds of pounds with this website, i thought i,d use it again for xmas shopping, however i had fogotten my password, i asked 15 times by email to request my password, got a reply from a NOT so helpful customer service rep AFTER ONE WEEK !!!! in this time i had missed a 10% discount, which i asked to be issued to me as i didn;t have any reply for a week and given my previous custom with the company etc, i was told No, that they won;t issue a discount and told me good luck with my xmas shopping !!!! Very unprofessional, they don't care one bit about customer service, i will NEVER use this site again. BE WARNED PEOPLE STAY AWAY !

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