No item delivered, very poor customer service

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★★☆☆☆
2.2
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  • Customer Service

  • Quality of website

  • Value For Money

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BrunoHardy's review of Lazybone www.lazyboneuk.com

“No item delivered, very poor customer service”

★☆☆☆☆

written by BrunoHardy on 23/02/2015

I ordered an item for Christmas and I am still waiting. No apology for poor service or recognition of the wait. No one answers the phone and no direct dialogue via email. A very unhappy and disgruntled customer, who now has to go to their credit card provider to ask for a refund as I have not had a response to yet another email sent via their website!!!!!!

  • £40 beer mat

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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