Written on: 21/12/2011 by Never_seen_such_poor_customer_service_before
I purchased a couple of items from these guys last week. I received email updates, order placed and order despatched with tracking number. Happy days.
A few day later, no delivery. I checked tracking info which said the consignment was still waiting to be picked up. Thought nothing of it as courier companies don't often update tracking info.
After 5, yes 5 working days of waiting, I contacted these guys via their 'message' system on their website. After a day, I received a
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