Awful Customer Service

Click here if this is your business
Gameseek - www.gameseek.co.uk
★★★★☆
4.1
80.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

berggt's review of Gameseek - www.gameseek.co.uk

“Awful Customer Service”

★☆☆☆☆

written by berggt on 21/07/2017

I purchased a relitively expensive purchase (childs bike £89) where i recieved confirmation of purchase instantly, i then waited some 7 days before thinking that most viable online companies would have informed me of any delay or indeed updated me of the progress. When emailed they simply said their has been some warehouses issues and you should recieve the purchase shortly.

Another 4 days went by and has it drew to the eve of my daughters birthday i contacted them again, they replied with one line....the order is on its way via hermes.

2 days later the purchase arrived and i sat to write a follow up email of my experience with gameseek, strongly outlining the grieve this purchase had caused (19 days from order to delivery) and as you can have guessed i have recieved no reply from gameseek

DO NOT USE, AWFUL CUSTOMER SERVICE

  • Childs Frozen Bike £87

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0