GameXchange Reviews - www.gamexchange.co.uk

★★★★☆
4.4 / 5
271
84.5% of users recommend this
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Latest Reviews

★★★★★

“Great ”

Written on: 07/07/2017 by EmmaM56 (1 review written)

Great site used them a few times. Best trade in prices to put against new releases. Fast turn around what more do you need?… Read Full Review

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★☆☆☆☆

“11 Weeks Still No Payment”

Written on: 05/07/2017 by Lilliannad1978 (1 review written)

Having traded in 2 PS4 games in April I am still yet to receive payment for them as of 3rd July. Customer service cannot advise as to when this will take place, as each payment needs to be put through manually now. 3 weeks ago I was told my payment was a priority. Still the money is nowhere to be seen… Read Full Review

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★☆☆☆☆

“Waiting 3 Weeks to Buy £40 Steam DLC !! Not Good Enough”

Written on: 28/06/2017 by so302ua (1 review written)

Previously I have found GameXChange to be Ok, great for Trading Games and processed very quickly but noticed that i used to have problems trying to Order Steam DLC Codes, Each time i would have to nudge them and advised that I paid for the Code but never Rec'd to which then i would get a email back with the Code. But recently i sent games over to be traded in because i wanted £40 of Steam Codes, as per normal not a problem with getting my Trade In but for the past three weeks I have been lied… Read Full Review

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★★★★★

“Value not adjusted l”

Written on: 23/06/2017 by Damienx126 (1 review written)

I sold them by Playstation 4 and 3 games Was offered a great value. Main thing was that the quoted value wasn't adjusted after they got it and a got my funds within 3 days (I used the fast option with paypal)… Read Full Review

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★☆☆☆☆

“Trade in Nightmare”

Written on: 20/06/2017 by 110Bauer (1 review written)

Traded in a game for cash 5 weeks ago. They tested game and processed the trade ok but no payment was sent. Emailed them and replied with excuses. As of today still have not received payment even thought they got the game weeks ago. Be extra careful if you are considering doing cash trade in with them. Would strongly advise against it. They are also pretty bad at issuing digital codes (I notice they have recently taken tall digital code products down from the site). If you intend to use your… Read Full Review

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★★★★★

“Decent Values and Tekken ”

Written on: 10/06/2017 by Brentonb486 (1 review written)

I was able to send my games to them for free and they processed my trade-in on the same day it arrived. I then spent the credit on Tekken 7 which arrived on Saturday… Read Full Review

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★☆☆☆☆

“Almost 7 weeks and still no payment for my trade-in”

Written on: 09/06/2017 by Flynnyr474 (1 review written)

DO NOT trade in with these guys, I sent my ps4 to them 7 weeks ago now and I've sent them several emails, they've responded to all of them so far with apologies and a lame excuse (apparently there something wrong with their system so they have to process all payments manually). I have two problems with this... 1. If its taking this long to process all the orders manually they must have an unprecedented amount of customers, otherwise it doesn't make sense for me to be here 7 weeks later still… Read Full Review

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★★★★★

“Sent in some sega games for cash.”

Written on: 30/05/2017 by Hayden139 (1 review written)

Sent in some sega games. Got the money I was quoted and was paid within a few days (paypal)… Read Full Review

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★★★★★

“Long term customer”

Written on: 28/05/2017 by FranciscoButcher (1 review written)

Been using for a couple of years. They give better prices than most and I get my cash quickly (I do use the q jump)… Read Full Review

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★★★★★

“Sent in some sega games for cash.”

Written on: 28/05/2017 by Hayden139 (1 review written)

Sent in some sega games. Got the money I was quoted and was paid within a few days (paypal)… Read Full Review

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★☆☆☆☆

“Down hill big time”

Written on: 20/05/2017 by RylieDonaldson161 (1 review written)

This company used to be good to deal with, now avoid at all costs. You don't get the items you order and i'm not even sure if they actually send them anymore.They just blame the post office. Cash trades don't get paid. And if you have a lot of credit on the site like I do you don't want to spend it because the items probably wont make it to you either. … Read Full Review

Psbadman1's Comment

Written on: 10/06/2017

Same happened to me, Brought nier and waited 3 weeks before i could get something sorted and then it took them a week before i got a reply and then they sent me out another copy and yes that didn't arrive either. so i emailed again and they said i have to wait for a restock at the end of this month so its been over 6 weeks i've been waiting for a game :(

Its such a shame because i've used this site for 3 years and this is the first time anything has ever happened and it doesn't feel right!

Completely lost trust in them :(

R.I.P Gamexchange (AKA the best trade in prices englands ever seen)

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★☆☆☆☆

“Got my games but still waiting for my money”

Written on: 19/05/2017 by Skarinou (1 review written)

Sold some never used ps4 games with this place, opted for a bank transfer because it was "quicker", several weeks on and while they were quick to get my games and process them i have yet to see a single penny of my money and have been told that i will be looking at nearly a month if i am lucky before i have a chance at seeing anything. wish i have gone with ebay. avoid this place at all costs… Read Full Review

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★☆☆☆☆

“Bad for Download code”

Written on: 19/05/2017

Ordered PlayStation Plus - 365 Day Subscription (Digital Product) on 12th May - still waiting for the code - chased 17th and advised there had been an issue and it would be with us within 24 hours - STILL WAITING… Read Full Review

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★☆☆☆☆

“Don't use! ”

Written on: 17/05/2017 by Glfn25 (1 review written)

I've been waiting for my payment for nearly a month now. The last couple of days they have seemed to have disappeared they won't respond to anything I send them. I'd recommend you never use this company… Read Full Review

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★☆☆☆☆

“Disappointing service over eBay purchase from this seller”

Written on: 17/05/2017 by 486Grace (1 review written)

Made a purchase on Sunday night and the listing showed "quick dispatch" and second class, I contacted them twice asking why they've not posted or contacted, still no reply nor have they since marked item as posted. Contacted them today and will await for reply but it's already been 3 days so doubtful I'll get item or a response. Avoid at all costs not worth the hassle. … Read Full Review

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★★★★★

“Good Trade In values ”

Written on: 15/05/2017 by jbRoss64 (1 review written)

I was offered good trade in values for my games. Was able to send them in for free and got credit the same day… Read Full Review

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★★★★★

“Good Cash Values”

Written on: 14/05/2017 by AJ-Smith (1 review written)

I got a good cash value for my PS4 games. Using the QJump option with Paypal I got my money the day after the package arrived with them. There was one small reduction in value to what I was originally quoted (due to a missing manual) which was fair enough… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 03/05/2017 by SimonRees81 (1 review written)

Like others on this site, I have been waiting for well over the time promised to receive £200+ if or goods I have traded. I have politely contacted the company but receive only bland replies. I feel like this company has stolen from me. … Read Full Review

Simonrees81's Response to SimonRees81's Review

Written on: 04/05/2017

Paid in full this morning. Like, literally after I'd written this review. How odd!

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★☆☆☆☆

“Not right”

Written on: 25/04/2017 by seagul7 (1 review written)

I have been waiting 2 months since they received and verified my trade in and no payment has been issued despite 4 reminders. I'm not sure if they are a genuinely badly run company or they are sham as they keep saying they are recovering from a software crash. Avoid… Read Full Review

Seagull7's Response to seagul7's Review

Written on: 29/04/2017

Update..payment was made.perhaps this was a bad patch for them and genuine technical glitch that they can now move past.

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Seagull7's Response to seagul7's Review

Written on: 29/04/2017

Update..payment was made.perhaps this was a bad patch for them and genuine technical glitch that they can now move past.

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★☆☆☆☆

“Avoid!”

Written on: 25/04/2017 by mcullwick1982 (1 review written)

Despite This company receiving my goods over 2 weeks ago they have still not issued payment. I keep getting the same reply regarding an upsurge in trades I will get payment shortly etc. Today after chasing again I am told I should have received payment they will get accounts to expedite payment. Upon replying to say my trade still says trade processed and not payment issued etc and that I have not received any payment I am now met with silence. I have advised this company I am taking legal… Read Full Review

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