Firebox Mystery Box - absolute load of rubbish. Avoid.

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Firebox www.firebox.com
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LeedsJacqui's review of Firebox www.firebox.com

“Firebox Mystery Box - absolute load of rubbish. Avoid.”

★☆☆☆☆

written by LeedsJacqui on 29/07/2014

Purchased a Fathers' Day Mystery Box at £29.99 and so disappointed to find it has 6 or 7 items in that I wouldn't have paid more than 50p each for. Absolutely useless tat. Firebox of course would not accept returns as the box contained perishable items i.e a bar of chocolate. So upset I wrote to their CEO and received absolutely nothing back. What sort of company doesn't acknowledge a customer complaint that is sent recorded delivery? Avoid like the plague and please learn from my mistake and stay away from the 'mystery boxes'.

  • £29.99

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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