written by LeedsJacqui on 29/07/2014
Purchased a Fathers' Day Mystery Box at £29.99 and so disappointed to find it has 6 or 7 items in that I wouldn't have paid more than 50p each for. Absolutely useless tat. Firebox of course would not accept returns as the box contained perishable items i.e a bar of chocolate. So upset I wrote to their CEO and received absolutely nothing back. What sort of company doesn't acknowledge a customer complaint that is sent recorded delivery? Avoid like the plague and please learn from my mistake and stay away from the 'mystery boxes'.
As rated by our community of reviewers