written by Callum_Wilkinson on 12/12/2020
I recently pre-ordered a game from 365 Games and I must admit because of this shambolic experience I will not be using the store again in the future. From the lack of clarity on the item listing (with procedures that seem to counter there own dispatch policy on games with CD Keys), to the shocking lack of communications (simply not receiving replies to some messages) to the abysmal lack of any real customer services at all. It is now looking like I will not receive the game till a week after the release date at earliest. Now correct me if I'm wrong but the point of pre-ordering a game is to ensure you have it on release day. Trust me the small saving is not worth using this site at all. So please do what I did not and pay attention to the reviews here and elsewhere this is not a one off problem and seems to just be the 'norm' at 365 Games.
written by allanmiller on 01/12/2020
Good price but took over 3 weeks for delivery. When I questioned "where my stuff"? I was accused of not reading the website, had to send a screen shot of the date on the website. No apology just it was fault with website information. Poor as was present for a birthday.
written by IsmaelWade127 on 07/03/2019
I am happy to leave good feedback for these guys, fast delivery and customer service. Also I asked them a question on Facebook and got a reply pretty much immediately. They keep their pricing competitive.
written by wqBeach116 on 17/11/2017
Great service great price trusted site buy with pleasure
written by LawsonWhittaker on 13/10/2017
every time i order the prices are great value and the product always comes within the week. i've never had an issue with them and will continue to use in the future and recommend.
written by Archeroi358 on 06/10/2017
Ordered Imperial assault items - the process was clear, was kept uptodate on any delays and when things had been posted and items arrived quicker than expected - all round top service. Keep up the service Would recommend to anyone and will use again Thank you
written by Lisamack on 02/10/2017
Fast delivery item as described thanks Will use for future purchases
written by Akronis on 01/10/2017
Outstanding service and very quick delivered!!! One very happy customer over here!! I like the fact that you also earn yourself points, and that you can used them towards new purchases! Am definitely going to be back for more. Guys!! You just got to give it a go!
written by Nylap215 on 28/09/2017
I contacted 365games.co.uk to request a returns number which you need to do within 14 days of a purchase. They took 3 days to get back to me but didn't supply a number. Just repeated info from their page and asked for a confirmation. I emailed them a day later with a confirmatoon and requesting a number but heard nothing back. Three days later I sent them another email marked 'urgent' which another three days later haven't responded too. I would not recommend this company. Their delivery arrived on time but follow support and returns is very disappointing.
written by Jordanr293 on 20/09/2017
Fantastic service from 365 about my desired game.titanfall 2 was at a price im willing to pay for it.Shame about spam emails now
written by Charlizek1985 on 14/09/2017
The product arrived on time and was exactly as I had hoped it would be. I am impressed with the service from 365 Games and will definitely use this company again.
written by Barnesrb178 on 08/09/2017
Nicely detailed miniatures. A bit fiddly and fragile but as longas you are careful well worth the price. And the delivery time from 365 games was great!!
written by on 05/09/2017
Recived my new game cittie skylines very quickly after purchase.quick checkout and website easy recommend this website for games and cheaper than amazon too (for my game anyway)
written by Joshuajones1322 on 31/08/2017
I ordered a game for my brother for his birthday and the game was delivered fairly quick and was in great condition I would recommend this site to anyone
written by CassieJohnston on 26/08/2017
Good reliable website to buy games and DVDs. Painless transactions, fast delivery, and usually among the cheapest. They also give you back about 1% in player points which you can use to pay for your next purchase.
written by ksmith812smith on 25/08/2017
Absolutely excellent service,in stock,great price and quick delivery.Highly recommend.
written by Coffey358 on 17/08/2017
Excellent service from an excellent company. We wanted the game for our holidays and were let down by 2 Amazon Marketplace companies.
written by Mand12 on 10/08/2017
I was emailed 15 days ago saying my item had been dispatched and it still hasn't been received. I have 1 very disappointed Nephew who has no birthday present.
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