Poor delivery time & service

365games.co.uk - www.365games.co.uk
★★★★★
4.6
92.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

TinSquirrel's review of 365games.co.uk - www.365games.co.uk

“Poor delivery time and service”

★★☆☆☆

written by TinSquirrel on 12/09/2014

Pre-ordered Metro Redux and whilst they state that pre-orders are usually dispatched in time for release they did not post it until 6 o'clock the day before so it was never going to make it in time.
As most other retailers don't have this problem as they understand the importance of the customer receiving their order for the day of release, I emailed them on the Wednesday to ask if it is likely that I will get my order on the day of release, they did not even bother to email back with a reply.

I would recommend one of the many other online retailers that are able to get items in the customers hand for release date if not before.

  • Metro Redux

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

Was this review helpful? 0 0