Products & price ok but high LT due to not updated site!

eGlobal Central EU - eglobalcentral.eu
★★★★☆
4.1
79.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Caronte_64's review of eGlobal Central EU - eglobalcentral.eu

“Products and price ok but high LT due to not updated site!”

★★★☆☆

written by Caronte_64 on 19/08/2014

I received the right product at a really competitive price.
I had some problem with the shipment (more than 15 days) due to the fact the site with the availability of the product (SONY A6000) was not updated.
On the web the product was available but, after my order, no news about the shipment. I contacted the eglobal central chat and the answer was that the item was out of stock. I asked to them why on the site the item was still green and available and the answer was that they have 2000 items and isn't simple update them in real time.
Not completely satisfied. I proposed my help for the updated and Italian support / translation. No answer.
I hope that they can improve this ASAP.

  • Sony a6000

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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