ValueBasket.com Reviews - www.valuebasket.com

★★★★☆
3.9 / 5
77.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Stay away”

Written on: 20/11/2014

I purchased a iPhone dock from VB, only to find it was defective 2 months back. They were quick to take it back and claimed they had sent me a replacement. 2 months later, no refund, no replacement. Their staff are absolutely rude, they simply hang up each time I call to follow my case and only provide generic answers. Till date I have not even had a callback from anyone to discuss my case dispute requesting multiple times. I have now filed a complaint with the ACCC and HK consumer… Read Full Review

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★★★★★

“Very affordable, fast, and excellent customer support....”

Written on: 20/11/2014 by 712hx (1 review written)

Very affordable, fast, and excellent customer support. Will surely include this site on my shopping list… Read Full Review

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★★★☆☆

“Slow shipping. Was promised for a delivery for 9...”

Written on: 20/11/2014 by dumova (1 review written)

Slow shipping. Was promised for a delivery for 9 business days and yet it arrived after 3 weeks. They say it was shipped for express but did not help as the phone was a gift… Read Full Review

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★★★☆☆

“The order was delivered late. Every time to contact...”

Written on: 20/11/2014 by ivy7f (1 review written)

The order was delivered late. Every time to contact them over the phone, they prefer to be emailed. And when we did, took time to get an answer. We now have the order, could have been better if received on time… Read Full Review

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★★★★★

“The information on the website were exactly the same...”

Written on: 20/11/2014 by bluehugh (1 review written)

The information on the website were exactly the same when an order for a camera was received. Liked the product very much same as with the online store. Will order for more… Read Full Review

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★★★★★

“Always offered of a good service. Happy and thankful...”

Written on: 19/11/2014 by AI226 (1 review written)

Always offered of a good service. Happy and thankful as the order was received in order. Will make sure to come back and order… Read Full Review

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★★★★★

“The order for a camcorder was received in a very short...”

Written on: 19/11/2014 by kuc145 (1 review written)

The order for a camcorder was received in a very short time. All were okay after some tests. Will surely shop with them… Read Full Review

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★★★★★

“First time to order online and experience with them...”

Written on: 19/11/2014 by Beed7394 (1 review written)

First time to order online and experience with them was great. Was able to get the tablet affordable and delivered fast. Very happy and will going to use them on next orders… Read Full Review

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★★★☆☆

“Have ordered for a camera and it took 3 weeks to...”

Written on: 19/11/2014 by BosaG (1 review written)

Have ordered for a camera and it took 3 weeks to complete it. Their items were effectively priced but the shipping needs to be improved… Read Full Review

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★★★★☆

“The camera arrived on time. As we're very excited, we...”

Written on: 18/11/2014 by Ever78 (1 review written)

The camera arrived on time. As we're very excited, we put it to charge and found out that they sent out an incompatible battery. We immediately contacted them and reported the issue. And after exchange of emails, they confirmed that the correct battery has been sent and will collect the other one. Appreciate the immediate action issued with the order… Read Full Review

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★★★★★

“Tax free plus free shipping! Perfect online shop to...”

Written on: 18/11/2014 by iorth.12 (1 review written)

Tax free plus free shipping! Perfect online shop to deal with quality but competitively priced items. Happy to recommend to friends… Read Full Review

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★★★★★

“This has been my third time to order and they continue...”

Written on: 18/11/2014 by KarDer (1 review written)

This has been my third time to order and they continue to amaze me. They always commit to their promises. Will order again… Read Full Review

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★★★★☆

“They had been very proactive in updating the order...”

Written on: 17/11/2014 by DadM (1 review written)

They had been very proactive in updating the order status. Communication with them was sincerely appreciated. The order arrived late for a tablet but this have not let me not to trust them. Happy to received the tablet for 15 days and will make sure to re order… Read Full Review

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★★★★★

“Prices are unbelievably cheaper than other online...”

Written on: 17/11/2014 by aron.k77 (1 review written)

Prices are unbelievably cheaper than other online store. Have purchased for a Garmin watch and received in 8 days. Thanks to them for providing quality products on a very competitive and affordable price… Read Full Review

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★★★★★

“Thank you for confirming the order immediately. Thank...”

Written on: 17/11/2014 by peal610 (1 review written)

Thank you for confirming the order immediately. Thank you too for completing the order after 5 days. Will surely use your website on future orders… Read Full Review

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★★★☆☆

“Tablet took almost 2 weeks to arrive. They were aware...”

Written on: 14/11/2014 by tlang28 (1 review written)

Tablet took almost 2 weeks to arrive. They were aware that I wasn't happy as expected on it to arrive even earlier just like other orders. To make things easier, they upgraded shipping to express to avoid delays… Read Full Review

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★★★★★

“Buying with them was the cheapest and fastest process...”

Written on: 14/11/2014 by Razzi45 (1 review written)

Buying with them was the cheapest and fastest process had ever made. Order for a Canon camera was successfully delivered and using it already. Took only 4 days to complete the delivery… Read Full Review

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★★★★★

“Very good service. Despite the feedback posted, they...”

Written on: 14/11/2014 by Insty456 (1 review written)

Very good service. Despite the feedback posted, they were still able to commit our order. Very happy and will look forward for future orders… Read Full Review

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★★★★★

“Was very glad as they continued to provide updates for...”

Written on: 13/11/2014 by RodBloo (1 review written)

Was very glad as they continued to provide updates for the order. It has just been received and product was on good condition. Thanks to them and will order again… Read Full Review

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★★★★★

“The cheapest store for a Nikon camera. Really happy...”

Written on: 13/11/2014 by Endes70 (1 review written)

The cheapest store for a Nikon camera. Really happy when it was ordered through them as they were able to deliver very quick. Nice job… Read Full Review

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