Can you please provide us with your order number in order to review your case?
Looking forward to your reply.
Reply to this comment
Radoslavvv's reply to Valuebasket.com's Comment
Written on: 29/08/2014
I sent that detail couple times. Check your emails.
Ctrl+C -> Ctrl+V
I can do that aswell !
Dear Customer,
We apologize for any inconveniences caused.
Can you please provide us with your order number in order to review your case?
Looking forward to your reply.
Reply to this comment
Valuebasket.com's reply to Radoslavvv's Comment
Written on: 29/08/2014
Dear Radoslavvv,
In order to help you with your case, we require your order number. But we truly understand if you are not willing to provide us with this detail.
If you already contacted us via our webform, our Customer Service agents will provide you with resolution on your matter.
Reply to this comment
Radoslavvv's reply to Valuebasket.com's Comment
Written on: 29/08/2014
Dear Officer
226946 - 485807
Please send me Pre-paid label with your address and I can post the faulty camera.All your correspondence is helpless with no certain informationmI intend on proper communication with direct information to sort my case as soon as possible.
Thank you!
Reply to this comment
Valuebasket.com's reply to Radoslavvv's Comment
Written on: 01/09/2014
Dear Radoslav,
Thank you for the details provided.
I would like to confirm that an agent shall be in contact with you to provide further assistance in resolving this matter.
Valuebasket.com's Response to Radoslavvv's Review
Written on: 29/08/2014
Dear Customer,
We apologize for any inconveniences caused.
Can you please provide us with your order number in order to review your case?
Looking forward to your reply.
Radoslavvv's reply to Valuebasket.com's Comment
Written on: 29/08/2014
I sent that detail couple times. Check your emails.
Ctrl+C -> Ctrl+V
I can do that aswell !
Dear Customer,
We apologize for any inconveniences caused.
Can you please provide us with your order number in order to review your case?
Looking forward to your reply.
Valuebasket.com's reply to Radoslavvv's Comment
Written on: 29/08/2014
Dear Radoslavvv,
In order to help you with your case, we require your order number. But we truly understand if you are not willing to provide us with this detail.
If you already contacted us via our webform, our Customer Service agents will provide you with resolution on your matter.
Radoslavvv's reply to Valuebasket.com's Comment
Written on: 29/08/2014
Dear Officer
226946 - 485807
Please send me Pre-paid label with your address and I can post the faulty camera.All your correspondence is helpless with no certain informationmI intend on proper communication with direct information to sort my case as soon as possible.
Thank you!
Valuebasket.com's reply to Radoslavvv's Comment
Written on: 01/09/2014
Dear Radoslav,
Thank you for the details provided.
I would like to confirm that an agent shall be in contact with you to provide further assistance in resolving this matter.
Many thanks for your understanding.