BE AWERE OF THIS WEBSITE !

ValueBasket.com - www.valuebasket.com
★★★★☆
4.3
89.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Radoslavvv's review of ValueBasket.com - www.valuebasket.com

“BE AWERE OF THIS WEBSITE !”

★☆☆☆☆

written by Radoslavvv on 28/08/2014

My camera is faulty. I asked about refund.
No Respond. They are Ignoring me!
Dont Buy anything from that website.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Valuebasket.com's Response to Radoslavvv's Review

Written on: 29/08/2014

Dear Customer,

We apologize for any inconveniences caused.

Can you please provide us with your order number in order to review your case?

Looking forward to your reply.

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Radoslavvv's reply to Valuebasket.com's Comment

Written on: 29/08/2014

I sent that detail couple times. Check your emails.

Ctrl+C -> Ctrl+V
I can do that aswell !

Dear Customer, 

We apologize for any inconveniences caused.

Can you please provide us with your order number in order to review your case?

Looking forward to your reply.

Reply to this comment

Valuebasket.com's reply to Radoslavvv's Comment

Written on: 29/08/2014

Dear Radoslavvv,

In order to help you with your case, we require your order number. But we truly understand if you are not willing to provide us with this detail.

If you already contacted us via our webform, our Customer Service agents will provide you with resolution on your matter.

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Radoslavvv's reply to Valuebasket.com's Comment

Written on: 29/08/2014

Dear Officer

226946 - 485807
Please send me Pre-paid label with your address and I can post the faulty camera.All your correspondence is helpless with no certain informationmI intend on proper communication with direct information to sort my case as soon as possible.
Thank you!

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Valuebasket.com's reply to Radoslavvv's Comment

Written on: 01/09/2014

Dear Radoslav,

Thank you for the details provided.

I would like to confirm that an agent shall be in contact with you to provide further assistance in resolving this matter.

Many thanks for your understanding.

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