Proceed with caution & call to check actually have stock

★★★★☆
3.9 / 5
75.5% of users recommend this
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Guest's review of ValueBasket.com - www.valuebasket.com

★★☆☆☆

“Proceed with caution and call to check actually have...”

Written on: 26/07/2013

Goods are not in stock as they quote on web-site, in my case they were actually coming from Hong Kong and had not even been processed for shipment over a week after order.

Only when I called and pushed the actual situation did they admit it was probably going to be another week before they were even despatched.

Better options available for only a few pounds more!

  • Nexus 4 £259.99

    Goods purchased & cost

  • Still waiting

    Delivery

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  • Quality of website

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Tmcd's Comment

Written on: 01/08/2013

Don't hold your breath. I waited a month and was still getting excuses. Now I'm waitinf for a refund... that is if I get really lucky. What a terrible company to deal with.

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Tiredofwaiting2's Comment

Written on: 03/08/2013

I am waiting for over a month for a phone and still they tell me "next week" and lots of polite emails.

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Valuebasket.com's Comment

Written on: 20/08/2013

Dear Customer, Apologies for the inconvenience caused. Your case has been picked up and one of our customer service staff will be in touch with you soon (if not already). Best regards, ValueBasket.com

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