Written on: 30/10/2012 by phughes23 (0 reviews written)
After a bit of research I settled on a 39" Panasonic LED TV as next purchase. A quick google search threw up Totaldigital.biz as the cheapest option. As I'd never shopped with them before I called up to confirm stock & find out about they delivery timescales.
The gentleman I spoke to was polite & helpful. He informed me that the product was in stock & would in all likelihood be delivered within 3 working days. He also confirmed that they were authorised dealers for Panasonic & offered a 5 year warranty on the product if purchased in store. Unfortunately being 200 miles away I couldn't take up that offer though I did place my order over the phone.
That was on a Thursday afternoon. The following day at 5pm I received a call to inform me that my TV delivery had been booked in for Saturday between the hours of 1-3pm.
That was perfect for me as it was a weekend & so I didn't have to take a day off work & secondly their rough time meant I didn't have to stay in all day. In the end the driver arrived a little late (3.45pm) but to his credit he did call just before 3pm to say he was running late & wouldn't be with me for another 30 or 40 mins.
The TV looks & works great & I'm happy with my choice. But I'd also like to credit the retailer for an effortless ordering process & great delivery service. And the best part of the delivery option there was no additional charge for delivering on Saturday or providing a timeslot, that's just their normal delivery method. So well done to Total Digital & I will most definitely check them out when buying any new electronics gear.
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