Purewell - www.purewell.co.uk Reviews

★★★★★
4.9 / 5
99.2% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Product is excellent as was the service. Delivery was...”

Written on: 21/05/2013

Product is excellent as was the service. Delivery was confirmed the previous day and an approximate time was given that morning. All in all, very pleased. (read more)

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★★★★★

“First class service!”

Written on: 20/05/2013

I ordered a new Dyson DC44 Animal from Purewell on a Tuesday. The item was delivered on the Thursday, and I was notified of the delivery slot at every instance in between. The item in question is excellent, and highly recommended for small 2 x bed houses such as mine, or flats and studios. I like how light and powerful it is, and the fact that it is wireless means that vacuuming is much easier, and actually more enjoyable! Top website, service and value from start to finish. (read more)

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★★★★★

“Cheapest product I could find anywhere online (doesn't...”

Written on: 19/05/2013

Cheapest product I could find anywhere online (doesn't mean they are for everything) delivery was excellent, for online business's I think the delivery is one of the most important things and they use a really good company, it was free and arrived in 2 business days. Thanks (read more)

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★★★★★

“Dyson DC 50i”

Written on: 18/05/2013

Simple to order, great price deliverd as promised, machine works perfectly - what more can I want? (read more)

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★★★★★

“Simply excellent”

Written on: 18/05/2013

Easy to use, excellent choice of products at extremely low prices (I saved £100 compared to high street prices) and a quick delivery that kept me updated all the way through from placing the order to delivery. Extremely impressed with the range of options available to you for delivery when the order has been placed I'm normally out 8-7 so being able to specify delivery to my neighbour was really helpful and saved me waiting around. (read more)

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★★★★★

“Very Good”

Written on: 17/05/2013 by rng123 (2 reviews written)

Cheapest online for Dyson I could find, free delivery. Good delivery, updated by e-mail and text. (read more)

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★★★★★

“Fantastic Price & Service”

Written on: 15/05/2013 by hadders30 (2 reviews written)

Bought the Dyson DC41 Animal. Best price online and £110 cheaper than John Lewis! Excellent communication throughout with fast delivery that arrived at the time stated. Faultless transaction and would definitely recommend Purewell to friends and family. (read more)

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★★★★★

“Very thorough and helpful”

Written on: 13/05/2013 by broono83 (1 review written)

Was a very smooth and easy transaction. Communication was great with regards to delivery and the appliance came exactly when they said it would even after I optionally delayed it by 3 days. Very please and great price. Cheers (read more)

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★★★★★

“excellent service ”

Written on: 13/05/2013

ordered my dyson over the phone and was delivered the next morning. Great service will be back (read more)

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★★★★★

“Brilliant delivery times”

Written on: 12/05/2013

Brilliant delivery times (read more)

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★★★★★

“tops”

Written on: 11/05/2013

Total service, could not have been better. (read more)

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★★★★★

“Fab service”

Written on: 11/05/2013

Bought a Dyson cordless, Purewell had the best price online by far and it was delivered 2 days before expected. All round great service and price (read more)

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★★★★★

“Dyson Hand Cleaner”

Written on: 09/05/2013 by MELADAMS8

Excellent information on website, lots of detail provided & full information & pictures making this an easy purchase. Excellent pricing with a £40 discount cheaper than other retailers selling same product. VERY fast delivery, ordered it on the Saturday afternoon on a bank holiday weekend & it was delivered on the Wednesday. Very thorough comms too reference delivery & options if date provided wasn't suitable. Highly recommended to others. Mel Adams, Swindon. (read more)

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★★★★★

“Dyson DC41 Animal Vacuum Cleaner from Purewell”

Written on: 09/05/2013

The offer was the best price online for this model so I went for it - ordering on a Bank Holiday Weekend I wasn't expecting anything to happen soon. However, the dispatch information came rapidly and frequently and the machine arrived on Wednesday. So far I'm very happy with the vacuum cleaner, and delighted with the swift and efficient service from Purewell - good job, guys. Here's hoping I won't need the accompanying 5-year warranty! (read more)

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★★★★★

“perfect service. ”

Written on: 09/05/2013

The price was good and the delivery was excellent!and the product is great. (read more)

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★★★★★

“Fast and efficient service”

Written on: 08/05/2013

It was so easy to order our new Dyson online. We had immediate response by email, confirming our purchase and keeping us up to date with the despatch of the vacuum cleaner. The product arrived on time and during school hours so that I did not have to worry about missing the delivery due to the school run. Everything was neatly and securely packaged, but easy to unpack too. We had a good look around before ordering from Purewell and discovered that Purewell offered the best value for money.... (read more)

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★★★★★

“Absolutely brilliant customer service and postage was...”

Written on: 08/05/2013

Brilliant customer service, rang them the day i ordered the item, it had been sent and then received by me with 3 days. The delivery was talked through and i was told an hour slot as to when it would be here. Again, Fantastic service and would purchase again. (read more)

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★★★★★

“Perfect purewell experience!”

Written on: 05/05/2013

I was recommended to use Purewell by my sister. She had ordered a Dyson vacuum cleaner for herself and then another one for our Mother. I found the website very easy to use and the prices were the best that I had come across. I ordered my Dyson vacuum cleaner on the Monday evening, It could have been delivered on Wednesday if I had been available. The text message delivery is an excellent idea that gave my plenty of options for rearranging the date. My vacuum arrived precisely on time... (read more)

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★★★★★

“Excellent site and service”

Written on: 04/05/2013 by Devoncustomer

Purchased a dyson animal Hoover best price I could find anywhere and very easy to order on the site. Delivery was quick and given an hour slot..Very impressed with this company and will use again and highly recommend to friends and family.thank you (read more)

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★★★★★

“Dyson dc50”

Written on: 04/05/2013 by Markhughes406

Purewell was by far the cheapest I could find online. Buying over there website was easy to use and secure for making payments. My order was dispatched very quick and arrived the next day, even though I didn't pay the extra for next day delivery. It was received in every good condition / no damage and recived good communication from both purewell and the delivery company tracking service. I would recommend to anyone and will be back for future purchases. Highly recommend. Mark Hughes (read more)

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★★★★★

“Very quick delivery, and great customer...”

Written on: 03/05/2013 by wraist

Very quick delivery, and great customer service.Delivery slot given with an hours window so no need to wait around all day. (read more)

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★★★★★

“EXCELLENT SPEEDY SERVICE”

Written on: 03/05/2013 by clairesmith68

Ordered on Saturday, the item was dispatched on the Monday (the first working day). It said allow 3 - 5 days for delivery but arrived early Tuesday morning!! Excellent. I would recommend the product, its brilliant. Cleans so well. Nothing I dont like. (read more)

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★★★★★

“A real "does what it says" company”

Written on: 03/05/2013 by geofwassell (1 review written)

I ordered the goods at a very competative price including all taxes,packing and delivery. The goods were dispatched very quickly and we received the parcel very quickly. We werent in when the parcel arrived and so it was left in the care of one of our neighbours and a text was sent to me informing me of the delivery status and which neighbour was caring for our goods. When I arrived home , there was also a note on our doormat informing us of the location of our package. Excellent service and... (read more)

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★★★★★

“Great Service”

Written on: 03/05/2013

Purewell had the lowest price anywhere on the internet for the Dyson DC44 I purchased, and the service was brilliant. A friendly customer service assistant phoned me after I'd placed the order to take my mobile number, so that I then had a text to let me know what day it would be delivered and a further text on that day with a 1 hour time-slot. I'd definitely use them again and would recommend them to others. (read more)

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★★★★★

“Recommended”

Written on: 03/05/2013 by TBecks

Great service, highly recommended. Had an issue with the couriers but Purewell sorted it immediately. Will be returning! (read more)

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★★★★★

“Great Service, Product & Price”

Written on: 03/05/2013 by notty99 (1 review written)

I searched the internet and shops for the best price for a Dyson Animal 41. Even though other shops had the 20% off with trade-in Purewell was still cheaper after the discount was applied. Once I had placed the order I had email confirmation, followed by a telephone call to confirm delivery address. I ordered on Friday and it was delivered on Wednesday. The delivery was smooth, with a morning text with estimated delivery. The package was delivered with no damage, on time. what more can... (read more)

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★★★★★

“Easy ordering and excellent service”

Written on: 03/05/2013

I've just bought a Dyson ball for my mum and found Purewell to be the cheapest. Not only that but delivery was free too. It arrived quickly and I was kept up~dated as to when it would be delivered. All in all excellent service and value for money. I will use Purewell again in the future. (read more)

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★★★★★

“"Pleased to have found Purwell"”

Written on: 01/05/2013

I recently purchased a Dyson DC41i Animal vacuum cleaner from Purwell Electrical. Having searched high street stores and numerous online sites, Purwell was by far the cheapest; even taking into account other stores had a discount when trading in any old vacuum cleaner. Delivery took just two working days. I found the Purwell website easy to navigate and with just the right amount of information regarding the products on offer. Would I use Purwell again? If the price was right, yes Would I... (read more)

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★★★★★

“Bish Bash bosh ”

Written on: 27/04/2013 by icaniwill

Order placed, order acknowledged, interlink text to tell me which day, interlink text to tell me what time. Bang on time knock on door and new appliance in my hands. Quite frankly, bl**dy marvellous. (read more)

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★★★★★

“Excellent ! Highly Recommended ”

Written on: 26/04/2013 by bikewizi (2 reviews written)

Ordered on Sunday , Goods arrived on Wednesday .Free Delivery and was best price on the web . Cant ask for more than that ! Top company ! thanks very much (read more)

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★★★★★

“Excellent, prompt & friendly service”

Written on: 26/04/2013 by RachVB

We ordered a Dyson DC44 from Purewell. They were the cheapest by far, it was an absolute bargain compared to other companies online, at least £50 cheaper! The website was very easy to use. We received the Dyson 2 days after we ordered it and was even given an hour time slot when it would be delivered. I rang to double check the delivery as I was worried it wouldn't come within the hour time slot and received excellent, friendly customer service over the phone. And the Dyson was delivered... (read more)

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★★★★★

“excellent service”

Written on: 25/04/2013 by mousetoo

I ordered A Dyson dc41i on Wednesday morning received it Friday afternoon. I received several texts giving my delivery information and on the day an update on time of delivery. Fantastic customer service very impressed, and when I called couldn't bemore helpful I would definately recommend Purewell to friends. (read more)

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★★★★★

“Amazing quick delievery, very impressed!”

Written on: 25/04/2013

Very impressed with all aspects of the service and the delivery. Customer service was amazing. Delievered within one day. Really happy with the whole process. (read more)

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★★★★★

“fast, cheap, great!”

Written on: 24/04/2013 by Eastwood2000

Hadn't used purewell before at bit nervous given the price of the Dyson hoover we were after. but needn't have worried. item was dispatched the next day and I didnt pay any extra for expedited delivery but it arrived in 24 hours. Very happy with the service, product and the price and wont hesitate to use again. Forget Amazon, Currys etc, give Purewell a go if you find what you need at a good price. Recommend. (read more)

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★★★★★

“Amazing quick delievery, very impressed!”

Written on: 23/04/2013 by Jenjenjen1224

Very impressed with all aspects of the service and the delivery. Customer service was amazing. Delievered within one day. Really happy with the whole process. (read more)

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★★★★★

“Great Service”

Written on: 23/04/2013

Fast efficient delivery. Cheaper than any of the general stores. Tracking of parcel. Have not tried my device yet but not expecting any pproblems. (read more)

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★★★★☆

“Fast and professional service”

Written on: 23/04/2013

I order the Dyson DC40 on the 20th and it was delivered on the 23rd free. WOW... I immediately unpacked and used it. It was easy to assemble and use. This is my second Dyson and it is exactly what I expected. The suction is great and the ball make it easy to manoeuvre. However, I still can't reach the top of the stairs which is disappointing. That said, the stair tool is very effective. The bin is smaller than I my previous DC08 which I guess is not really a big deal. The only real issue,... (read more)

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★★★★★

“Mini dc34 dyson”

Written on: 23/04/2013

Good quality and excellent delivery. It was also the most reasonable compared to even amazon. (read more)

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★★★★☆

“Dyson Vacuum Cleaner”

Written on: 23/04/2013 by mfhertfordshire

Easy website to use. Prompt delivery with very good web based tracking facility on our item. Good service overall and would use this company again if another purchase made. (read more)

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★★★★★

“dyson slim”

Written on: 22/04/2013 by jillfrancis (1 review written)

Simple and quick to place my order, easy website to navigate around. Once I placed my order i was sent a confirmation email as well as what happens next and traking information. I was sent a text message providing me with a delivery date and the option to change the date if i wished. On the morning of deliveery i was sent a message with an hour time slot of when to expect my parcel, which was delivered when stated. The parcel was suitably packed and no damage to the item. I would definately... (read more)

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★★★★☆

“Jacob Jensen DECT 10 telephones”

Written on: 22/04/2013 by UK519581 (1 review written)

Very nice phones, a little pricey but very stylish. The UK adapter didn't work in our telephone socket but fortunately I retained a cable from our old phones which seemed to have done the job. The photo copied UK instructions were a little basic and didn't cover how to copy your contact lists across to different handsets. I've tried copy all but this doesn't appear to work. However, overall I'm pleased with the new phones because what they lack in functionality and ease of use is made up in... (read more)

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★★★★★

“brilliant online service”

Written on: 17/04/2013 by crafter1945 (1 review written)

ordered Dyson vac,Sunday night, received email straight away, fabulous communication. received today Wednesday, will recommend to all my friends. (read more)

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★★★★★

“"Happy to have found Purwell"”

Written on: 17/04/2013

I purchased a Dyson DC41i vacuum cleaner from Purwell after checking numerous sites to compare prices. Purwell had the best price by far, plus free delivery. It took just two working days for delivery. Excellent service. I found the website very clean, clear, and easy to navigate with detailed information regarding the product. Would I use Purwell again? Without doubt! Would I recommend Purwell? Definitely! (read more)

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★★★★★

“Absolutely brilliant! Quick and great communication ”

Written on: 16/04/2013 by Dboyeson

Absolutely brilliant!!! Delivered very quickly and a great price, the dyson Hoover I bought is perfect! Will defiantly use again and recommend to friends and family! Brilliant thanks (read more)

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★★★★★

“Excellent service and delivery, courier notified day...”

Written on: 16/04/2013 by Collingm

Excellent service and delivery, courier notified day and 1 hour window for delivery and goods delivered within 5 days of order which included the weekend will definitely purchase again in future (read more)

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★★★★★

“excellent service prompt delivery and quality goods, ...”

Written on: 15/04/2013 by cookieelvis

excellent service prompt delivery and quality goods, first time user but would highly recommend (read more)

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★★★★★

“Great deal”

Written on: 15/04/2013 by Nodust (1 review written)

I bought a Dyson vacuum cleaner. It was top of the range and the price was £100 less than many other outlets. Delivery was quoted as 3 to 5 days but it arrived in 2 days. I also got a free 5year guarantee extension. A great deal and great service. (read more)

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★★★★★

“Excellent service”

Written on: 14/04/2013

Bought a Dyson DC35 from Purewell and was very impressed. The order arrived within the promised timescales. I got plenty of warning as to when it would arrive and on the morning of the delivery I got a text to confirm a one-hour time slot - ideal since it was the day of my brother-in-law's wedding. Had the option to change the date and time if not convenient. No problems at all, would definitely buy from Purewell again. In terms of price, I found Purewell to be the cheapest of... (read more)

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★★★★★

“Great Price-Highly Recommend!”

Written on: 14/04/2013

Great price, spoke to customer services who made sure my item was delivered when I wanted it to be, courier called with a 30 min time slot so I didn't need to stay in all day! Made it easy to buy my Dyson as cheap as possible! Would highly recommend this site! (read more)

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★★★★★

“kneecap fondling”

Written on: 14/04/2013

What can I say as soon as my Dyson arrived I got the missus to hoover all my unsightly back hair off now I can swan around in my bra without any funny looks (read more)

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