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Asked by dandcfs on 3rd July 2016 Report this content
Are these cameras classed as grey imports

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Answers (4)
Report this content oingyboingybob Written on: 04/07/2016
Yes, definitely - however I have used Panamoz for some time and had excellent service.
Report this content db.61 Written on: 04/07/2016
In a word - yes. Warranty is with Panamoz not the camera manufacturer - that's why they offer a 3 year warranty (as an enticement). The equipment I've had from them is just the same as if I'd purchased from the uk. All you may not get is an English hard copy manual which considering their pricing is a very small niggle. I've spent about £3000 with them over the last few years and never had cause to complain. They keep you updated with the order process and you can track it on route. One thing I would advise is to check the price difference with genuine uk stock as on cheaper items it's not always worth buying grey. Any pre order queries are also answered very promptly - just remember that they may not work the same hours. They have a uk contact number but emails could be diverted abroad. Overall I trust Panamoz and wouldn't hesitate to buy from them again. I've so far though not had any need to use their warranty system so I can't comment on that aspect of the service.
Report this content silkystrings Written on: 04/07/2016
Yes, if there was an issue within guarantee you'd be sending it back to them in HK. You have to decide if the savings warrant the gamble. However, their service is excellent so there's no reason why they wouldn't look after you very well in the event of a problem. Hope this helps!
Report this content Wildflowers Written on: 04/07/2016
Yes they are BUT dont let that put you off this is an A1 company both sales and Service which i have used. Have also paid several times with bank transfer All Good
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Asked by BRYANAZZOPARDY on 13th September 2015 Report this content
Shipping to Malta or UK plus VAT. I am VAT Registered in Malta, their prices are quoted inclusive of VAT. If I supply my VAT registration number is VAT deducted? Do they ship to Malta from an EU country so I do not have to pay VAT, tax and duty import?

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Answers (2)
Report this content Press_Photographer Written on: 14/09/2015
I beleive you would need to claim back vat from Malta as long as you had the goods shipped there and visit the site to get a refund on vat. otherwise , I would send Panamoz a quick message to see if they could deduct the vat as they usualy create an invoice i did when they paid by Bacs which saves you money also.
Report this content CLKmike44 Written on: 15/09/2015
This is a question that should be asked to Panamoz directly. My understanding of how their system works is that no, you will not be able to claim the VAT back but again, call them and ask. They are very helpfull
Asked by larry46 on 19th August 2014 Report this content
Will I have to pay vat/import on the goods purchased?

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Answers (7)
Report this content Nasmamu Written on: 20/08/2014
No. Not at all, item is sent in a way which means you avoid having to pay either. Have used them on numerous occasions and not had to pay either.
Report this content rjmorgans Written on: 20/08/2014
I've had many cameras over past 3 years from Panamoz and never ever paid VAT or customs duty. They sort it if there's any problems. Brilliant service. I can't rate them highly enough.
Report this content jonboy39 Written on: 20/08/2014
No I have had 2 separate orders no extra costs great company buy with confidence
Report this content Beautywiz Written on: 20/08/2014
No panamoz take care of importing, you don't need to worry.
Report this content norwin Written on: 20/08/2014
No. I have purchased expensive goods from Panamoz and as they had said I never paid these taxes. I found them an excellent company to deal with.
Report this content AnnBev2010 Written on: 15/09/2014
No, you don't have to pay any anything at all apart from what you initially pay when you purchase the item.
Report this content Press_Photographer Written on: 14/09/2015
No vat is included in the price the price you see is the price you pay no hidden extras ( if you do ever get chanrged vat from the country you are getting the items delivered too Panamoz will refund as long as you provide the receipt / Proof that you need to pay by the way this has never happened to me but just giving advance warning.
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