Kronos AV Reviews - www.kronosav.com

★★★★☆
4.3 / 5
17
82% of users recommend this
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Latest Reviews

★☆☆☆☆

“AVOID”

Written on: 06/05/2016 by NiallBrophy (1 review written)

Placed an order with Kronos AV through their website for an Onkyo A9010 amplifier. I had not heard of them before, but their website showed that the item was in stock (other stores were showing as out of stock) so I proceeded to place an order. After ordering, I received no order confirmation email and, on their website, my order was showing as pending. After waiting for three days, I contacted their ‘customer service team’ to enquire about the order. Although I received no response to my… Read Full Review

Thesheep's Response to NiallBrophy's Review

Written on: 17/02/2017

Browsing their site, I just tried to phone them. It's 10am on a weekday now, but the message said please call back in office hours. So I searched for reviews and found yours. Think I'll give it a miss. Thanks for sharing.

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★★★★★

“Sourcing a Rega Elex-R amp”

Written on: 10/04/2015 by amCombs354 (1 review written)

From the start the people at Kronos were extremely helpful and knowledgeable. They provided good communications during the buying and shipping process. The amp was delivered exactly according to the time stated. I'm really happy with the service from Kronos and the amp and would recommend both… Read Full Review

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★★★★★

“Advice”

Written on: 08/12/2014 by philiprodgers (1 review written)

Needed some professional advice on a turntable purchase as a Christmas present- One phone call-sorted-3 days later-goods arrive- perfect… Read Full Review

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★☆☆☆☆

“Terrible customer service - no delivery, no communication”

Written on: 11/10/2014 by paul358 (1 review written)

I hardly every write reviews, but just so cross about poor experience with Kronos I just had to. I recently ordered a premium AV stand for Kronos for my new home after recommendation from a friend who has bought from them previously. The stand was advertised as usually shipping in 4-5 days. The stand never arrived, and I sent a few emails to try and get an update, but sadly Kronos never bothered to reply. Their social media team were very helpful initially, with their Facebook page very quick… Read Full Review

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★★★★★

“Nice Company”

Written on: 15/11/2013

3 transactions so far and I’m happy. Delivered on time and follow up phone call so over all 5 stars… Read Full Review

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★★★★★

“Excellent first time experience”

Written on: 05/11/2013

When my friend first recommended about this company I was not sure about kronos as I had heard a few negative stories about them from a sales guy who used to work there. However from the moment I stepped in to their store, I felt welcomed, was offered coffee and we chatted about Moto GP and then argued about football matters :). The experience was much more friendly and laid back than going to the likes of a car dealer pouncing for a quick sale. Speakers I wanted where in stock and they… Read Full Review

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★★★★★

“A reputed organization”

Written on: 16/10/2013

Superb product ranges, excellent customer service, sincere staffs. I completely appreciate Kronos for their years of consistent service… Read Full Review

Hifimama's Comment

Written on: 28/03/2016

Does anyone remember the defunct Zeus Audio. .?
Hope this sibling company treats customers with more respect than they did.

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Hifimama's Comment

Written on: 28/03/2016

Sorry but I got burnt big time with zeus audio, it still stings. ..
However I have had no experience with kronos AV......I will make this clear, just hope things have changed.
The whole hi-end hifi thing. ...really?

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★★★★★

“I have had the pleasure of dealing with this company...”

Written on: 25/09/2013

I have had the pleasure of dealing with this company for many years (and with the owner in a previous hi-fi dealership over many before that). I have bought gear infrequently - although it has been reasonably high end - and it was always bought after extended listening - not just in-store, but installed for a period in the rest of my system at home. However, what is more significant is the much greater number of times Kronos have allowed me to trial equipment at home which I have not bought -… Read Full Review

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★★★★★

“Great Company and Awesome Quality”

Written on: 17/09/2013

I was a bit concerned about the PSB M4U headphones I got from Kronos last week as I had never heard of the PSB brand before but I’m extremely pleased after using them for a while. Mind blowing acoustics, feels like your listening to the album live and the noise canceling works a treat on the train. Excellent advice and a wonderful line of products… Read Full Review

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★★★★★

“You get What You Want”

Written on: 12/09/2013

At last a company that offers what you want (not what they want you to have). Didn’t know alot of the brand’s which put me off a little but once I listened to them I realized a lot of the less known names actually offered alot better value for money, extremely pleasant staff with proper knowledge (add good range of coffee) on the products and some wonderful accessories. I am awaiting my next buy from Kronos av… Read Full Review

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★★★★★

“Honest dealers”

Written on: 11/09/2013

I have been dealing with this company for years for all my hi-fi equipment requirements and needless to say that they have been consistently good with their products as well as services. But recently I realized that they are not only honest but have an affiliation towards their customers. When I decided on a high-end focal little bird pack home cinema system, one of the company guys I knew told me that since it’s only for a second system, there is no need to take on another package at that… Read Full Review

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★★★★★

“Kronos Audio Visual Excellent Company”

Written on: 09/09/2013

I recently dealt with Kronos Audio Visual and I have to say their service was excellent. I ordered the goods quite late, I think around 3pm and they still managed to ship the same day. I received my goods 48 hours later as promised and I even got a text message from the couriers giving me a delivery time which saved me waiting in all day for them. I would have no hesitation in recommending this company to anyone… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 08/09/2013 by c_through_blue (1 review written)

I have ordered from kronos av twice. The first time i did not receive any update on when my item would arrive. which ment that not only did it take a while to be shipped but then i was not in for the delivery. second time i waited a week and heard nothing about my order. i sent Several emails and did not hear anything back. i then phoned them and they told me it would be dispatch in a week. the week passed with no delivery or any contact from them , i had to phone them again, was told the guy… Read Full Review

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★★★★★

“Hassle free buying, support and downright great experiance”

Written on: 13/03/2013

Must say i am as guilty as the next when it comes to internet buying, but sometimes that is not good enough especially when buying Hi End Hi Fi,you need to see it, feel it, and most importantly hear it in YOUR own home, in YOUR system. my particular system is i think hi end with Hovland HP100 valve pre and Hovland sapphire valve power amp. But as with most things technology moves on do gone is the cd player and i now have all my music on a server a Liv Zen Ripper server which is fantastic… Read Full Review

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★★★★★

“The Best There Is. ”

Written on: 11/01/2013 by PD15B (1 review written)

What can I say, only that I've been a loyal customer since 1987. When I first walked through the door I was treated like I was their most important customer. Because of that initial experience, I've shopped with them ever since & would never dream of going elsewhere. These guys offer what Internet sellers can NEVER give. Pascal… Read Full Review

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★★★★★

“Kronos AV Dungannon”

Written on: 11/01/2013 by IvorG (1 review written)

I've been dealing with these guys for years... in store, over the phone and even at Hifi shows. Always incredible customer service along with good prices and a serious selection of products. Highly recommended… Read Full Review

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★★★★★

“Fantastic Company”

Written on: 11/01/2013

I have used this company both instore and online and they have 1st class service and knowledge. I generally buy my hifi on interest free credit which is now even easier since they added the online option. I just ordered a mains cable yesterday at 4pm arrived with DPD this morning at 11am and I got a text at 10.15am to say it would be delivered within an hour… Read Full Review

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