Kappsa Reviews - www.kappsa.com

★★★★☆
3.9 / 5
73% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Helpful!”

Written on: 17/12/2014 by BrunoLopez (1 review written)

Sony Z3 purchased the above phone from Kappsa after exchanging emails with an adviser a few times. She was very helpful! The phone arrived as promised. I'll definitely be ordering my next devices from them!… Read Full Review

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★★★★★

“Galaxy Note 4”

Written on: 16/12/2014 by JaylenBradshaw (1 review written)

What can I say apart from placing the order on Wednesday, and receiving my item on Monday morning, very smooth. The screen protector is also installed very well. Thank you, will gladly do business again… Read Full Review

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★★★★★

“excellent shopping experience”

Written on: 15/12/2014 by cdEdwards48 (1 review written)

Was looking for a LG G Pro 2, Kappsa had the item and considerably cheaper than most of the leading online outlets. Great website, the item was delivered within a few days… Read Full Review

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★★★★★

“Amazing”

Written on: 11/12/2014 by JudeTrevino (1 review written)

Great communication, amazing prices. I am very happy to recommend Kappsa to my friends… Read Full Review

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★★★★★

“Very impressed”

Written on: 10/12/2014 by Ada471 (1 review written)

very impressed store. I ordered my lg g3 with extra shipping cost for express delivery on monday morning, they proceeded my order afternoon and I got the tracking number at night. The price is good and no problem at all… Read Full Review

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★☆☆☆☆

“Terrible Terrible Terrible”

Written on: 07/12/2014 by liujay2 (1 review written)

Bought a new Sony Z3 Compact. Broke within 3 days. They are now ignoring my support requests. DO NOT USE KAPPSA… Read Full Review

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★★★★★

“A Good Store overall”

Written on: 06/12/2014 by 269Cooper (1 review written)

Great price ,took a week to arrive came by DPD express. Only criticism I was asked to write a review before goods had arrived. But its okay… Read Full Review

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★★☆☆☆

“customer service is awful!”

Written on: 06/12/2014 by williapa (1 review written)

Don't be fooled into thinking that just because there website mentions customer service that there is any. Received phone reasonably quickly but soon discovered fault. Reported fault through their ticket system and have received occasional responses from them usually several days later. Have asked where to send phone for repair or replacement but no answer ever received. After several weeks have given up and have had phone fixed at my own cost. Given I also paid for the extended warranty this… Read Full Review

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★★★★★

“taking care my order”

Written on: 05/12/2014 by Crabtreewt450 (1 review written)

Ordered new nexus 9 and needed to arrange specific delivery to my friend's place as I have to move out, messaged them and they put it on a next day delivery with a text to advise of delivery time which was very accurate. Highly recommended on both price and services… Read Full Review

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★☆☆☆☆

“still waiting”

Written on: 03/12/2014

Ordered a phone two weeks ago. After a week of asking when they might bother sending it I was told it was now out of stock. Was given the option of a different colour and some memory so accepted as was told it would be sent urgently. That was over a week ago. Still waiting 2 weeks after ordering, with no commitment on when I will get it, just some vague nonsense about it being marked for dispatch, or with courier or whatever...except it never arrives. I'll let you know if it ever comes… Read Full Review

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★★★★★

“Great one!”

Written on: 01/12/2014 by josephhddillon (1 review written)

Great communication, amazing prices. I was recommended Kappsa by several friends and they were completely right. Trouble free easy purchase… Read Full Review

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★★★★★

“a nice website for gadgets”

Written on: 29/11/2014 by Gray454 (1 review written)

Found products easy and quick. Ship fast and no problem. Impressed… Read Full Review

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★★★★★

“iPad Air 2”

Written on: 28/11/2014 by DiegoKilgore (1 review written)

Ordered this item Fri night and received it by Tuesday morning. I also ordered the screen protector installation and it is very nice. Good price, excellent service and recommended to my friends… Read Full Review

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★★★★★

“Would recommend and use again”

Written on: 28/11/2014 by Smith242 (1 review written)

ordered a nexus 5 for my mother on 20th November at 9pm UK time.......received promptly at 11am UK time on the 26th November (4 business days) Great service and price! … Read Full Review

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★★★★★

“No Problem”

Written on: 24/11/2014 by Emersons42 (1 review written)

They were competitive in price, good communication & a fast delivery. No any issues… Read Full Review

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★★★★★

“Fast delivery. Competitive price”

Written on: 22/11/2014 by 38Simpson (1 review written)

I've ordered my Sony Z3 Compact from the website on the 14th Nov and it arrived after 7 days on the 21th. (was dispatched on Monday 17th). The shipment is from HongKong but when the item reaches the UK warehouse it is only a matter of hours. The plug charger is not UK (as I thought) but an adaptor is provided. I've ordered it with the screen protector installation and it is perfectly placed. In the waiting week I was a bit worried about the negative review that I read online but everything has… Read Full Review

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★★★★★

“Fast confirm”

Written on: 21/11/2014 by Sam137 (1 review written)

The order was confirmed very fast. Ordered last weekend and received my item yesterday. The website is also great… Read Full Review

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★★☆☆☆

“VERY, VERY SLOW SUPPORT”

Written on: 20/11/2014 by Mckinleys328 (1 review written)

I was happy to purchase a new sony Z3 compact slightly cheaper than other reputable online retailers. Delivery took several days, but was completely acceptable. My problems started when I realized that the device was defective, the sim card slot cover would not stay closed, voiding the waterproofing the phone boasts as a major selling point. I contacted Sony who told me to contact the retailer. Kappsa's support ticketing system has issues, including not mentioning file attachment size… Read Full Review

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★★☆☆☆

“OK if nothing goes wrong”

Written on: 18/11/2014 by Benjox (1 review written)

I received my phone OK, it took about 8 days and was delivered by DPD. However, there was something wrong with it (the accelerometer doesn't work) and when I asked about returns, I was given an address to post it to for a warranty repair, which is not the same thing. On asking another question about a replacement/refund, they stopped answering my messages. So I would say avoid them… Read Full Review

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★☆☆☆☆

“Do not waste your time!”

Written on: 18/11/2014 by TimServer (1 review written)

I ordered a Sony Xperia Z3 Compact on the 20th October. They sent the wrong phone (a Samsung), so I raised a ticket with them and eventually the wrong phone was collected on 6th November. They have not given me any further information about delivery of the phone I ordered, so I have asked for a refund. Kappsa still have my money and are totally unresponsive. DO NOT TAKE THE CHANCE!… Read Full Review

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