Kappsa Reviews - www.kappsa.com

★★★★☆
3.6 / 5
66.7% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★☆☆☆

“Slow delivery, poor customer service”

Written on: 22/09/2014 by JanelleHaynes30 (1 review written)

Ordered a Nexus 5 online - easy process and good price. This is where the good experience stopped. Poor response time to any email inquiries, unspecific advice given and questions completely ignored (i.e. an estimated delivery time, even within a few days). Product has not arrived after 11 business days (advised 5-8 by a representative via email). Money was of course taken out of my account on the 3rd day. To put this in perspective Google (although more expensive) delivered my previous phone… Read Full Review

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★★☆☆☆

“After 2 weeks it has only just been posted”

Written on: 18/09/2014 by MeganRoberts498 (1 review written)

I ordered 2 weeks ago and i have only just been told that it has been sent out for delivery and that that this could take a further 3 - 8 business days. Wish i'd used a different company… Read Full Review

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★★★★★

“Nice site to buy”

Written on: 20/04/2014 by EdwardBarker (1 review written)

Straight forward process, little annoying with ship-to bits but easily overcome. Just need some time to create my paypal account. Will use again for sure… Read Full Review

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★★★★★

“Top class products and services”

Written on: 03/04/2014 by Waddellah1986 (1 review written)

My item arrived in good time and was well-packaged and intavt. In perfect working order. Nice fitbit, nice website… Read Full Review

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★★★★★

“Good and cheap”

Written on: 23/03/2014 by Clifford72 (1 review written)

Have not tried it yet because I had to go to US suddently. The delivery was good and well packaged and I assume it will work OK… Read Full Review

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★☆☆☆☆

“Do not buy”

Written on: 22/03/2014 by Clarissay65 (1 review written)

worst service. i request for a refund and until now no reply from Kappsa… Read Full Review

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★★★★★

“Well informed, quick service”

Written on: 20/03/2014 by JovannyArmstrong (1 review written)

My order came in less than a week from HK. Second time I've used Kappsa it won't be the last… Read Full Review

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★★★★★

“Cheap price with excellent service”

Written on: 19/03/2014 by McBride188 (1 review written)

Asked a question and got response very quick. Good people to deal with and products are first class. Regards Janae… Read Full Review

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★★★★☆

“Good price and prompt delivery”

Written on: 18/03/2014 by xuCorcoran97 (1 review written)

Found this through a websearch was even cheaper than Amazon. Arrived quickly and worked fine! But if you have more products for me to choose I will give a 5 star… Read Full Review

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★★★★★

“Responsive with good price”

Written on: 17/03/2014 by 83Hunt (1 review written)

just received my juice pack looking for a impressed price and initially have a little bit concern as they are from hong kong. well packed my item with a responsive reply on my ticket. all good and the product itself is really nice - a functional external battery… Read Full Review

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★★★★★

“Easy shopping experience”

Written on: 14/03/2014 by xcLoomis252 (1 review written)

Best price found on search with easy verification I was ordering a compatible case for my samsung. A good customer experience, quickly delivered and well packaged… Read Full Review

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★★★★★

“Goods arrived time as advertised”

Written on: 14/03/2014 by Brianna496 (1 review written)

Did what they said on website and goods arrived as advertised. Asked before about the delivery via email and they do reply me the honest time and advice. Good service… Read Full Review

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★★★★★

“Long term great service”

Written on: 14/03/2014 by Barneswallance (1 review written)

Great choice of goods at the right price and delivered very quickly… Read Full Review

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★★★★★

“Just good all round”

Written on: 13/03/2014 by Murray39 (1 review written)

I've no issues with my order and the prices they offer are very competitive… Read Full Review

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★☆☆☆☆

“No response even to Paypal dispute”

Written on: 13/03/2014 by twentylegend (1 review written)

No response to ticket raised after order still in processing, its now a week on and there are no updates. Raised a Paypal dispute 3 days ago and still no reply- when a company ignores payment disputes damaging to their Paypal reputation you know they don't care about your order. If this item isn't in stock, I'd like to be told about it and i'll request a refund. At present this company is lying to and stealing from me and it looks like there are plenty of others in the same position… Read Full Review

Kappsa's Response to twentylegend's Review

Written on: 13/03/2014

Hi,

Could you give me your order number so we can help you? Thanks.

Kappsa.com

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Twentylegend's reply to Kappsa's Comment

Written on: 14/03/2014

You were recently in touch and the item will be dispatched early next week. In light of this I'd like to change my review but I don't know how?

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★★★★★

“Impressed me”

Written on: 12/03/2014 by Dallas276 (1 review written)

Was worried before seems this website is new? As I can't find my case in other site, I just tried and wait for the result. My order was processed in an efficient manner. Price was fair, and delivery within the mentioned time period… Read Full Review

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★★★★★

“Awesome and reliable”

Written on: 12/03/2014 by Templetonrj344 (1 review written)

I had compared your site to others and you had better prices. My case came quickly and safely with no issues. You guys are great… Read Full Review

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★★★★☆

“Acceptable services”

Written on: 12/03/2014 by ShaylaEdmondson (1 review written)

They dispatch my item after 3 days of placing the order, and arrived on Monday this week in good condition. Asking for a faster delivery but no joy, the customer service guy just gave me the templated answer that I need to wait for a week in general. It would be better if there is an express shipment option… Read Full Review

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★★★★★

“Good choice to buy with”

Written on: 11/03/2014 by Dawnncom (1 review written)

Ordered on 28 Feb and arrived yesterday. I'm quite pleased that Kappsa use Deutsche post as it avoids the excessive charges imposed on my area deliveries. Cheap price, good products, on time delivery. Just not quite sure the usage of that search results, but its not a big deal… Read Full Review

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★★★★★

“Nice work Kappsa!”

Written on: 11/03/2014 by Damions249 (1 review written)

Got an email from kappsa after I got my order to have a quick review. My item was well packaged, rapid dispatch with good price. Everything is great, thanks… Read Full Review

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