Kappsa Reviews - www.kappsa.com

★★★★☆
4.0 / 5
74% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Kappsa - www.kappsa.com - Ask a question now

Media Gallery for Kappsa - www.kappsa.com

Kappsa - www.kappsa.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Good to deal with”

Written on: 26/01/2015 by ChadDonaldson149 (1 review written)

Great experience so far. Excellent value for money. Very easy to use website with superb selection on products. If the delivery and the goods are of the same quality… Read Full Review

Report this review
★★★★★

“Ordering without problem”

Written on: 22/01/2015 by Mara140 (1 review written)

Ordering was simple and delivery quick and easily tracked. Parcel is a present so as yet unopened… Read Full Review

Report this review
★★★★★

“Everything is fine”

Written on: 20/01/2015 by 227Purcell (1 review written)

Ordering was simple and delivery quick and easily tracked. Communication with company was very efficient as well… Read Full Review

Report this review
★★★★★

“Smooth purchase”

Written on: 19/01/2015 by Nicole1976 (1 review written)

Purchased a Asus zenfone 5 from kappsa by excellent service delivered in 4 days. Its able to track shipment will buy again from them… Read Full Review

Report this review
★★★★☆

“Trouble Free”

Written on: 19/01/2015 by ieRandall277 (1 review written)

Ordered a galaxy note 4 gold 16gb duos -- was not certain to make the order, searched all over, not many companies offer this phone, none in the uk anyway. Researched the company, then finally went for it. Still feeling unsure after the order, confirmation of products and dispatch were all correct. Then it arrived 5 days later, well protected for its long transit. Custom as expected had opened the sealed box, but that can't be avoided. Checks and procedures need to be done as it a import… Read Full Review

Report this review
★★★★★

“value for money”

Written on: 16/01/2015 by Brooksn134 (1 review written)

Just bought the G pro 2 from Kappsa. I recommend this product is best to buy at this price & quality. And the site is nice, delivery okay and the service is responsive as well… Read Full Review

Phutchie99's Comment

Written on: 17/01/2015

Service is responsive?

Umm, I wonder who wrote this!!,

Reply to this comment

Phutchie99's Comment

Written on: 17/01/2015

This store has lots of 5 star reviews with some unusual English phrases. It is remarkably similar to the standard of English used by Kappsa customer service in their emails. I'm sure there is no link but it is something to consider when judging the validity of certain reviews.

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“good customer service”

Written on: 15/01/2015

I travel due to work reasons. I opened kappsa website and was thrown EU version of website by their servers. I ordered Note 4 which was quite cheap than available anywhere. I registed my account and payed through paypal but asked them to deliver to UK address. My order states its hold, but when i asked their customer service. Their exact response was """There is an error in our store system and let you can book the order at Kappsa EU store which is not yet lived. So the price and service is… Read Full Review

Report this review
★★★★★

“Quality store”

Written on: 15/01/2015 by yoNewman449 (1 review written)

Ordered my Z3 mobile, Quality product , Best price on the market . no hassle delivery . Be back when I have saved up .Thank you… Read Full Review

Report this review
★★★★★

“stunning website”

Written on: 14/01/2015 by ovCoyne277 (1 review written)

Product is exactly as described. Was delivered quickly and couldn't find a cheaper deal online or in store… Read Full Review

Report this review
★☆☆☆☆

“Phone doesn't work with a UK sim card. Poor customer...”

Written on: 13/01/2015 by phutchie99 (1 review written)

Phone came fairly quickly considering I ordered it on New Years eve. First warning was when I switched on phone and the menus were in Chinese. I managed to switch the language and got WIFI and apps all set up. However phone has some region lock on (Samsung UK confirmed this when I rang them and gave them some numbers on the phone) so it only works with a Hong Kong / China sim card. Not ideal when selling it to UK customers! Customer service are slow. I have had the phone a week now and have… Read Full Review

Phutchie99's Response to phutchie99's Review

Written on: 17/01/2015

Update..

After raising dispute through Paypal, Kappsa customer service gave me the UK address to return the phone. Sent it Special Delivery and they refunded the original cost as soon as they received the phone (the next day).

Only cost me £7.15 postage, but lesson learned.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Buying with confidence”

Written on: 12/01/2015 by Roycej345 (1 review written)

I ordered a camera (Panasonic GX7 with 20mm lens) on a bank holiday Monday and it was delivered to me by the Saturday. Item came completely as described… Read Full Review

Report this review
★☆☆☆☆

“Hope it doesn't go wrong!!”

Written on: 09/01/2015

Quote from Customer Service "It's normal for a mobile device to have problem." My Sony Xperia Z Ultra phone locked up and wouldn't work 3 weeks after buying. They are refusing a refund, and will only offer a repair. So far they have had the phone for 2 weeks, won't refund postage and won't tell me what is wrong and say it will be back next week. This is costing me money on my phone contract - let alone the inconvenience. Don't imagine you are covered under Sale of Goods Act - because… Read Full Review

Report this review
★★★★★

“My kind of online shopping”

Written on: 09/01/2015 by CoreyMalloy118 (1 review written)

Easy to order and item came quickly. Good communication throughout. Also the cheapest on the web for the phone i wanted. I would definitely shop here again… Read Full Review

Report this review
★★★★★

“Well done”

Written on: 08/01/2015 by Ramosoz59 (1 review written)

My order arrived on time and I was able to track it. Customer services communicated well. I was very pleased with the service and received a very good bargain… Read Full Review

Report this review
★★★★★

“good to buy”

Written on: 22/12/2014 by Sheehan13 (1 review written)

so simple and quick for ordering - amazing delivery time and cheapest we could find. normally i get so frustrated with completing details on line i give up and buy the product from a shop paying more but this was so easy. i really got my item before xmas. cheers… Read Full Review

Report this review
★★★★★

“Helpful!”

Written on: 17/12/2014 by BrunoLopez (1 review written)

Sony Z3 purchased the above phone from Kappsa after exchanging emails with an adviser a few times. She was very helpful! The phone arrived as promised. I'll definitely be ordering my next devices from them!… Read Full Review

Report this review
★★★★★

“Galaxy Note 4”

Written on: 16/12/2014 by JaylenBradshaw (1 review written)

What can I say apart from placing the order on Wednesday, and receiving my item on Monday morning, very smooth. The screen protector is also installed very well. Thank you, will gladly do business again… Read Full Review

Report this review
★★★★★

“excellent shopping experience”

Written on: 15/12/2014 by cdEdwards48 (1 review written)

Was looking for a LG G Pro 2, Kappsa had the item and considerably cheaper than most of the leading online outlets. Great website, the item was delivered within a few days… Read Full Review

Report this review
★★★★★

“Amazing”

Written on: 11/12/2014 by JudeTrevino (1 review written)

Great communication, amazing prices. I am very happy to recommend Kappsa to my friends… Read Full Review

Report this review
★★★★★

“Very impressed”

Written on: 10/12/2014 by Ada471 (1 review written)

very impressed store. I ordered my lg g3 with extra shipping cost for express delivery on monday morning, they proceeded my order afternoon and I got the tracking number at night. The price is good and no problem at all… Read Full Review

Report this review
overview