written by Carly89 on 21/12/2014
Same story. Found some information on the person who set up the website. Also managed to get a name on the nationwide account. All information has been passed to action fraud. And a local police force are dealing with the situation. Not holding my breath for the money back. The bank has been very unhelpful, considering I also bank with nationwide I hoped there would be something they could do. They recently informed me that the account has been closed down and they can no longer do anything. Iv read a review somewhere else that says they are also using Halifax. If everybody reports this there's more chance of stopping them as Iv come across quite a few reviews that say they have changed the name numerous times. They need to be stopped!
written by Phoenix94 on 25/11/2014
SAME STORY, BOUGHT A TV WHICH NEVER CAME, WEB SITE DOWN. INFORMED FRAUD POLICE
written by Dentpete on 20/11/2014
Unfortunetly I am in the same situation with them. I paid for a tv which never arrived and I could not contact with this company. I would like to get some information about them. Thanks
written by Georgeyone on 17/11/2014
HD Galaxy looks like a very professional web site that sells all makes of televisions at extremely low prices I asked and payed for an LG 49inch and also payed for next day delivery that iwas exactly one week ago and still no tv so after five days they promised me a full refund still waiting for that as well this is the catch they will only accept payment by ( Bacs ) with no redress I have asked LG.COM if they supply HD galaxy with tv's and they have never heard of them. The site looks very professional but don't make my mistake. I don't think they have got any televisions.
Written on: 19/11/2014
I have been caught in exactly the same way but have now uncovered some important information that may be of help to you. Let me have your contact details.
Written on: 20/11/2014
I too have been caught by this - similar story, ordered/paid on the 11th and did fleeting wonder about the BACS payment, but thought the site looked too good to be a scam! I spoke to them the next day asking for the tracking details and was told they would email by return - haven't been able to contact them since.
Today I reported it this to Action Fraud and have checked the site in a bit more detail - the site was only created on the 2nd of November so as the 'sale' ends today (20th) it looks like a massive one off trick.
Written on: 21/11/2014
Sales date keeps changing. Sales end date when I purchased my TV was 14th which moved to 20th on 15th November. I have also provided Action Fraud with full details including name address and Tel No of guy who set site up.
Written on: 20/11/2014
Ypur comments make me now worry that my tv will never arrive either. Would you mind sharing any relevant information that you have discovered to help out with the query, please. I could provide you with my details.
Written on: 04/12/2014
Hi Brian.
The have changed there name and now trade as High Def UK. I just got caught the same way, what info do you have? did you get your money back?
Paul Hunt
Written on: 25/11/2014
I also have been caught out as you said in your post looked the real deal, now sit closed this is another site set up http://highdefuk.co.uk/track-your-order/ exactly the same site set up after the 20th. I have contacted the bank who were very helpful. next stop police if the bank unable to get cash back.
Can I ask if it was a Nationwide account you sent money to ??
Written on: 27/11/2014
No this was paid into an Halifax Acount just want to see these people caught
Written on: 19/11/2014
If you have any information and need my details please go through REVIEW CENTRE THANKS FOR YOUR HELP
Written on: 21/11/2014
Same situation as yourselves - TV ordered but not delivered. Have we any redress or have we just done our money.
Written on: 21/11/2014
Yes it's goodby to our money ime afraid I whent to the police station on there early days but like all of us they thought it was a real web site and wouldn't do anything
Written on: 21/11/2014
I have also been to local police who were very helpful. Gave a full statement and provided all documentation. They acknowledge it is a crime and will pursue should Action Fraud fail.
Noted tonight that HD Galaxy web site is down.
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Georgeyone's Response to Dentpete's Review
Written on: 20/11/2014
Don't try writing to there address there not there. I have emailed BBC Watchdog to see if they will get involved suggest everybody does the same