written by RHassssn on 31/12/2015
I have seen new dyson hoover for good price with electronic empire. When I rang them & asked why it is cheaper then Asda/Tesco/Argos(£199.99) They said we are high st retailers and offer competitive prices. Electronic empire price was £169.00.
I asked if products has full 5 yr warranty they said yes.
I paid the item, it arrived next day in home made box with dyson picture glued to it.
Surprisingly item was used full of human hair & dust when I phone them to ask why they sent used item and not clarify it when I asked over the phone about price difference.
There was no 5 yr warranty.
Instead of any apology they asked me return the item by courier and pay the cost if I want refund.
Also asking has I used the dirty used item... Please be very careful from this dishonest trader.
I have to go in person to return the item as there was no trust they could say I used there item if I sent it via courier.
Very shocking experience
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