NO REFUNDED POSTAGE

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Electronic Empire www.electronicempire.co.uk
★★★☆☆
3.0
50.0% of users recommend this
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Saffron15's review of Electronic Empire www.electronicempire.co.uk

“NO REFUNDED POSTAGE”

★☆☆☆☆

written by Saffron15 on 13/06/2013

I ordered a DVD Recorder from Electronic Empire which was stated as being multiregion. Not only was it not multiregion but when in freeview mode it had a green line down my TV screen. I called up and told them about the problem and said I would be sending it back. They said that they would not cover the courier - they only do so if it is an exchange. I couldn't exchange it as they did not have stock. So if you buy from them, be prepared to have to fork out £18.12 on postage back and not get it refunded should the item be faulty/not as described. Also, over the course of this purchase I sent them emails and they didn't respond to ANY (even though I sent them to all 4 email addresses).

They may be fine to use if your item works/is as described but if not, BE WARNED!

  • Panasonic DMREX83 - £143.00

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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