False advertising !!!

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Guest's review of Dixons - www.dixons.co.uk

★☆☆☆☆

“False advertising !!!”

Written on: 21/06/2012

Advertised on line and aknowledged by staff in the Currys store (linked to Dixons by the way) a Canon Battery powered printer.. PIXMA Pro 950 for sale at just under £500 perfect for printing at shows without having to run a generator. Or so I thought!
Printer arrived and was supplied with a cable and normal 3 pin plug so enquiried with the store to be told that the item had been wrongly advertised and they didnt have a battery powered printer at all. No appology for my inconvenience, very rude staff on the phone and when I requested to be put through to a supervisor was told this wasnt possible as they were too busy.

Totally dis-satisfied with service/advertising/staff knowledge/customer management.

Also printer was £140 more than the equivilent printer described as not battery powered, so what on earth was I paying for !!!

  • CANON PIXMA PRO 9500 £489.00

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