POOR POOR VERY POOR SERVICE

★★☆☆☆
2.1 / 5
29% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Dixons - www.dixons.co.uk

★☆☆☆☆

“POOR POOR VERY POOR SERVICE”

Written on: 04/01/2012

bought a BRAND NEW blu-ray surround system online from these jokers on the 2nd Dec 2011 it was a present and was opened on the 25th Dec 2011, It was faulty straight away with a fault code in the display reading FAN NG then it switches off.
When i contacted the idiots known as KNOWHOW they fobbed me off to samsung for a repair because i left it until after the holidays had ended Bearing in mind the item is BRAND NEW they want to repair it!

I DONT WANT A BRAND NEW ITEM REPAIRED I WANT A NEW ONE!

AVOID THESE AT ALL COSTS, GO TO ARGOS THER RETURNS POLICY IS MUCH BETTER

  • Samsung Blu-ray cinema system

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit dixons.co.uk
Report this review
dixons.co.uk