Deal Extreme Reviews - www.dx.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Support is a big mess!”

Written on: 24/04/2015 by Curtis398 (1 review written)

I ordered from Deal Extreme EU Direct but I have nothing but trouble with them. The sent the order in 2 packages. One arrived (after 3 weeks... Express Shipping???), but the display I received was defective (DOA). The second package is being held at customs because they did not include a customs declaration form. I ordered from EU direct and that guaranties me no customs and VAT fee (as clearly stated on their website! * Free Express Shipping * Free On-time tracking * No Duty and VAT After… Read Full Review

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★☆☆☆☆

“Horrible company to buy from, byer beware!”

Written on: 19/02/2015 by Batchelor25 (1 review written)

I ordered a rabbit nightlight for my daughter for Christmas. It was supposed to be sent in ENGLISH Language and it was sent in CHINESE Language (the nursery rhymes and writing on the rabbit were all in chinese!) I spoke to a person  (communication was by email on their website which sometimes would take a couple days for a response) initially I was told the situation was being looked into and they would get back to me in 1-2 business days and an entire week went by and I had to email them… Read Full Review

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★☆☆☆☆

“I ordered 20 of Anti-Static Plastic Screw Tray/Holder...”

Written on: 11/02/2015 by screwtrays (1 review written)

I ordered 20 of Anti-Static Plastic Screw Tray/Holder (For 1.0~1.5mm Screws), but received 17(1.5mm-2.00mm) and 1 was broken. When I requested for a return or exchange what they did were make me go through all the process, like send them all the pictures out side package, picture of the wrong products... and I had to log in to the website to communicate with them and sometimes they did not respond to me on the next day. It took more than a month finally they offered me $15 discount if I keep… Read Full Review

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★☆☆☆☆

“Never using DX again!”

Written on: 01/12/2014 by mazzabrooks (1 review written)

I have never waited so long for a product and refund. I used to buy small things from this site and find it great but NEVER again. Firstly my order never arrived and they told me to wait longer. I waited a month before contacting them again. They then told me it was returned to there shop. I asked them to send it again, after they said yes they then came back and said they were sold out and were not getting anymore. At this same time another product I had ordered (a doorbell) arrived broken… Read Full Review

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★☆☆☆☆

“Dreadful company - do not use!”

Written on: 02/08/2014 by Warren14 (1 review written)

Dreadful company! Do not buy from these people. The batteries I ordered 2-months ago have never arrived - and DX.com are ignoring my requests for a refund… Read Full Review

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★☆☆☆☆

“Shameful customer service”

Written on: 09/06/2014 by Jayvionk168 (1 review written)

I bought several items on November 2013. I received 3 out of 4 packages and, for the last one I haven't received it as on June 9, 2014. I submitted a ticket on February. Their answer was this: "We have requested China Post to track this package via offline methods. It's very common to see packages not scanned by destination Post Offices while packages are still normally en-route or delivered. We will get back to you as soon as further information is received from China Post office (usually 1… Read Full Review

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★☆☆☆☆

“Terrible RMA”

Written on: 14/04/2014 by Balerunas (1 review written)

I have ordered Christmas gift for my kids, order was palced and payed for it on 2013.10.25 Still not get items (Now it`s 2014.04.14) half Year passed! First time then I wrote a ticket for it was 2014.01.28, since then once or two times in month, i wrote them that I have not get item, each time i get answer that Dx.com will gona check all and nswer to me in 3-5 days but not gettin any answer 3 weeks or month, later they told to me that it`s all ok and I should go to my postoffice. Was many… Read Full Review

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★☆☆☆☆

“Incompetence”

Written on: 11/03/2014 by brobbb (1 review written)

I placed one order for 3 2MP IP cameras with audio in and out. SKU: 193402 on the DX.com site. what I received were 3 different shipments all containing a 1.3MP camera without audio connections. To get the cameras in my home I paid 3 x $99,99 + 2 x 0,21 x $99,99 (import taxes for two boxes) + 2 x € 13,- (handling fee for two boxes) amounting to $377,85. The cameras are not as described and I want a fair refund of my money or send the camreas back and get full reimbursement. What DX offers… Read Full Review

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★★★★☆

“everything you dont need”

Written on: 07/10/2013 by Daniel.Dought (1 review written)

Everything that you dont need on one place. But when you see those ridiculously prices you have buy something. I bought there headphones, unfortunatelly it was broken, but after i send them mail I have new one in two weeks… Read Full Review

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★★★★★

“Awesome service so Far”

Written on: 18/04/2013 by Faazil (1 review written)

i have been dealing with Dealextreme (now simply DX.com) for over two years and the service i have received has been top notch. i could search for anything ranging from electronics to gifts for my friends. I had an incident where i never received a micro sd (32 gb) and after i had escalated the concern i received another on priority service. further there was an instance where screen guard ordered for my tab was bent and the team replaced it with a new one. the most expensive item i have… Read Full Review

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★☆☆☆☆

“Terrible service, horrible RMA”

Written on: 24/03/2013 by PermanentSean (1 review written)

Yes, DealExtreme (DX) is super cheap, however, cheap comes with its own hidden price. I recently ordered two USB Bluetooth adapters from DX.Com. After over two weeks shipping/delivery time I finally received them only to find that one of the adapters was defective. I placed a DOA item ticket immediately. It has now been over 2 months since my ticket was placed and have yet to get resolution from DealExtreme. They have agreed to replace said item, but have yet to live up to that agreement… Read Full Review

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★★★★★

“Great website!”

Written on: 23/01/2013 by iris1zhang (0 reviews written)

Actually,dx.com is not only a electronic shop,it sells anythings!I have bought many makeup,accessories and coolest gadgets from that site!it's awesome!everything is very cheap enough and high quality,and you don't need to pay the shipping fee,because it's free!love it!… Read Full Review

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