Incompetence

Click here if this is your business
Deal Extreme - www.dx.com
★★☆☆☆
1.9
From 13 reviews
23.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

brobbb's review of Deal Extreme - www.dx.com

“Incompetence”

★☆☆☆☆

written by brobbb on 11/03/2014

I placed one order for 3 2MP IP cameras with audio in and out. SKU: 193402 on the DX.com site.
what I received were 3 different shipments all containing a 1.3MP camera without audio connections.
To get the cameras in my home I paid 3 x $99,99 + 2 x 0,21 x $99,99 (import taxes for two boxes) + 2 x € 13,- (handling fee for two boxes) amounting to $377,85.

The cameras are not as described and I want a fair refund of my money or send the camreas back and get full reimbursement. What DX offers is a refund of 3 x $99,99 plus shipping costs and that's it.
To make matters worse, now they are selling the cameras for $72,-. The description is still wrong.

So if you like to order and wait a long time for wrong items to arrive, please do buy at DX.com.

  • ip cameras

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account