Dreadful Customer Service

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andy007007aw's review of Currys - www.currys.co.uk

★☆☆☆☆

“Dreadful Customer Service”

Written on: 06/03/2017 by andy007007aw (1 review written)

You would like to think that being one of the last remaining Tech high street providers, Currys would have upped their game and be the best. Wrong. Seems that now they have the market, the rest of us have to put up with poor service, inexperienced staff and excuses.. Why????
I've been in the industry for over 20 years and I have NEVER been fobbed off with such appalling service.
Just wanted some basic info regarding a TV and 4 members of, so called expert staff, spent 3 minutes each just reading off the info on the cards pertaining to the TV's.
Luckily, I'd done my own research prior to the visit and I must say, DO YOUR OWN HOMEWORK.
The only thing I can say about them is you can actually see the product in action unlike other retailers. I've always been told, 'if the display model is falling apart, DON'T touch it.'

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