Very poor customer service

Click here if this is your business
Currys Reviews - currys.co.uk
★☆☆☆☆
1.5
13.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

NinaColeson's review of Currys Reviews - currys.co.uk

“Very poor customer service”

★☆☆☆☆

written by NinaColeson on 01/12/2016

JVC 42" TV LT-42C550 failed within 2 months of purchase. Curry's would not replace and did not offer refund, only offered to repair within 8 days leaving us without a working television. Customer service was appalling to get through to and I was on hold for 25 minutes. Once someone finally answered they were unhelpful, rude and very defensive of how they were handling our case. Would definitely recommend to go elsewhere as the merchandise seems to be as dependable as the below average customer service team.

  • Goods purchased & cost

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0