Currys Reviews - currys.co.uk Review

I write to you as a very aggrieved customer who feels very let down by Currys misleading advertisements.
Today the 26th of December I entered their store to buy a Samsung 46”F6400 television. I spent days researching the television online making sure to choose the best value option with the right specs for my needs.
I found the perfect television on Harvey Normans website at a really great price – 699 euro. As I’m in Cork for Christmas I checked to see if the television was in stock in their Cork store. Unfortunately it was only available in other locations across the country such as Blanchardstown in Dublin.
As I was passing their store in Mahon Point I decided to call in to see if they had the same television on offer. I remembered from their advertising that they price match stores like Harvey Normans and DID. Even outside the door there were multiple signs claiming that they match the price of any items offered by these other big brands.
I went into the store and found the exact television I had chosen, the Samsung 46” F6400 and approached a sales agent. I told him I found the tv but Harvey Normans were offering it for 700 euro. Their price was unfortunately 850 euro…quite a big difference!
He told me firstly that I would have to prove that Harvey Norman had it in stock and when I did he then changed his mind and said that they don’t price match items on special offer in other stores….I ask you where exactly does it say this on their advertising nationwide?
I asked to speak to the general manager of their store in Mahon Point who was extremely rude and again said that they don’t price match Stephen’s Day offers in Harvey Normans…..I think he invented it was a Stephen’s Day offer as it doesn’t say anything to this effect on Harvey Normans website.
I am appalled that a company as large as them can still manage to get away with such misleading advertising….should their ad not say “We promise we wont be beaten on price” except for the following clauses we’ve added on if we’d rather not match the price you’ve found.
I’m really disappointed with my experience of Currys today and feel lied to. I won’t be ever buying anything in their store again as I value brands who stick true to their word.