Chimp Electronics Ltd Reviews - www.chimpelectronics.com

★★☆☆☆
2.3 / 5
34% of users recommend this
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Latest Reviews

★☆☆☆☆

“still waiting on a xmas present ”

Written on: 24/01/2015 by Haydenvj494 (1 review written)

i bought a children 7 inchs tablet for my grandson ordered on the 18th december with living social i was told it would be here by christmas a month later still havent recieved anything rang up and was told it would be posted last week still nothing never use these… Read Full Review

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★★★★☆

“love my tablet”

Written on: 22/01/2015 by metz521 (1 review written)

My friend brought me this 9inch tablet for Christmas. I am very pleased with it and had no problems apart from running the battery down which was my fault.the camera isn't amazing but this is not a problem for me. The only problem I have is that the instructions are too small..hoping to get in touch with chimp to see if I can have a larger print. I would buy from this company again as I did with my case for my tablet… Read Full Review

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★☆☆☆☆

“very poor service”

Written on: 22/01/2015 by jakesleg (1 review written)

ordered 2 kids tablets on the 9 th december. received 1 on the 14th december still waiting on the other. have been told twice that it has been sent. I dont trust them at all and would not purchase anything else from them. the charger for the tablet is of poor quality and doesn,t seem to fit properly beware all… Read Full Review

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★☆☆☆☆

“Never use this company ”

Written on: 17/01/2015 by Keeneea193 (1 review written)

I wish I had read these reviews before I brough a tablet, they respond with we take customer satisfaction very seriously! My broken tablet was sent back to me with a post it note stuck on the screen hand written quoting terms & conditions! So much for customer care! Appalling… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 16/01/2015 by Aellis777 (1 review written)

I bought headphones via wowcher and inadvertently put my work address and home postcode. I felt I'd waited a while for delivery and rang Chimp (no problems getting through on their advertised telephone number) and while on the phone I realised my error. The guy I was speaking with was wonderful and assured me, that even though it was my error, he would despatch another set that day as he was confident the original ones would be returned to them by Royal Mail. The second set were delivered to my… Read Full Review

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★★★☆☆

“7inch kids tablet ”

Written on: 16/01/2015

My mum bought this 7 inch tablet for Christmas for my 4yr old daughter. I was pleased with the item to start with. It looks nice and for a child it is easy to use. The camera however is not great but thats not a huge problem. The problems started when i tried to charge it, the 3 pin plug does not fit properly in the plug sockets and when i finally manage to get it plugged in after going back to the tablet later on i find it hasnt even charged so takes several attempts. Extremely frusrating when… Read Full Review

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★★★★☆

“9" Tablet for O.A.P.”

Written on: 15/01/2015 by WinnerMotown (1 review written)

I am an O.A.P. and Not up on Modern technology - but willing to learn! I think there should be More instructions with the 9" Tablet I bought, so can't comment too much at present, as still learning. But would like to say a Big THANK YOU for ALL the Help I received, (via the 'phone) to a young man named 'Marcus' very professional and most Helpful, I actually managed to speak to him twice on two different days, so much that I gave him another order for another item. So all customer service… Read Full Review

By Chimpelectronics

Written on: 16/01/2015

Thank you very much for this positive review. It is very much appreciated. We hope to serve you again in the future.

Regards,

The Chimp Team.

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Nix71's reply to Chimpelectronics's Comment

Written on: 20/01/2015

I have emailed twice with a problem with the tablet I brought and cant get through on ur number, what number should I be calling to actually speak to someone? Just keeps rining

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★☆☆☆☆

“very bad camera”

Written on: 15/01/2015 by nevercomplains (1 review written)

I bought this from wowcher as a present for my niece and the viewing experience is terrible its blurry and the camera which she mostly wanted it for is so bad you can hardly make out what the photo is! I am very embarrassed as it was a present i know it was cheap at £59 but it really couldn't have ever originally been £209. I never thought in this day and age you'd be able to get something this bad… Read Full Review

By Chimpelectronics

Written on: 16/01/2015

We have directly emailed you in order to see if we can resolve the issue you are having with your tablet.

Regards,

The Chimp Team.

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★★★★★

“Great Service”

Written on: 15/01/2015 by Reynoldssx205 (1 review written)

I bought a 9" tablet via Wowcher as a Xmas Present for my 14 year old son. The tablet performs brilliantly and my son is extremely happy with it. The only problem was with the charger and a replacement was sent within a couple of days, without any argument… Read Full Review

By Chimpelectronics

Written on: 16/01/2015

Thanks for the positive review about our service. We honestly try our best to help all customers where possible, and aim to do this in a timely manner.

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★☆☆☆☆

“Rubbish tablet”

Written on: 14/01/2015 by AdaRuiz28 (1 review written)

I brought a 7" android tablet advertised via wowcher in november. It seemed like a pretty good deal for £49.00 and now i know why! its awful. RRP of £199? not on my life! there is no way that its worth £199. The screen is terrible, really bad contrast, poor camera, wifi drops out. Add to that the screen plastic is lifting, it only manged to hold a full charge for 30min use and now says the battery is empty dispite a full overnight charge. My 4yr old who i brought it for to play a few… Read Full Review

By Chimpelectronics

Written on: 15/01/2015

Hi.

I am sorry to hear your tablet is not functioning as it should be. We delivered over 50,000 tablet Pcs over the last year, but unfortunately like many companies we have occasional faults. I have directly messaged you in order to see if we can resolve the issue swiftly.

Regards,

The Chimp Team.

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★☆☆☆☆

“Worst Tablet!!!!”

Written on: 07/01/2015 by silversami (1 review written)

I bought this through wowcher for my husbands 30th birthday and when he turned it on i could of cried!!!! its the worse tablet in history, my 3 year old has a bette tablet than this and it cost 50pound!!! the RRP on this is a joke and misleading. The picture advertised on wowcher is nothing like what you receive the resolution is rubbish, everything is blurry so its useless to my husband who wanted a tablet to watch movies on. Also if you cick the screen it doesn't move the cursor anywhere near… Read Full Review

By Chimpelectronics

Written on: 15/01/2015

Hi. I am sorry to hear your tablet is not functioning as it should be. We delivered over 50,000 tablet Pcs over the last year, but unfortunately like many companies we have occasional faults. I have directly messaged you in order to see if we can resolve the issue swiftly. Regards, The Chimp Team.

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Silversami's Response to silversami's Review

Written on: 07/01/2015

And now we have tried to look at you tube to see how bad he resolution actually is and the screen turns green and blue!!! Chino won't respond to any emails about how to return a faulty product even though they are breaking the sales of good act by selling faulty machines. Avoid like the plague!!

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★☆☆☆☆

“9" Tablet awful”

Written on: 03/01/2015

I know it was quite cheap (through Wowcher)but it really is rubbish. Looks quite nice but the camera is worse than you could ever imagine. The main reason I got this was because my other tablet only had a front camera (ie only for skype not taking photos)but this is useless. You can hardly even see what it is meant to be a photo of - seems like 0.0000001 megapixels and almost no colour. My music sounds awful on it too. I don't use games so can't comment on that. To say the normal price is £209… Read Full Review

By Chimpelectronics

Written on: 16/01/2015

Hi. We are sorry to hear you are not happy with your tablet. All our products are as per description on our website, and all specifications are clearly stated. If the item is not of the specification you required then we are sorry to hear this. A direct email has been sent to you however to see if there is any way in which we can assist you.

Regards,

The Chimp Team.

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★★★★★

“Great value for money”

Written on: 29/12/2014 by 199MacLeod (1 review written)

I bought the CHIMP tab from the Woucher deal leading up to Christmas. I see many negative posts on here, and I am here to put people's opinions into perspective. This was a £60 tablet, some 80% cheaper than anything else in the market with similar specifications. I bought this for my 4 year old son, who has downloaded some top games like 'angry birds' to it, and the apps run without a glitch. I understand people whom have had trouble uploading files from SD cards etc, i would say that this… Read Full Review

By Chimpelectronics

Written on: 16/01/2015

We are very pleased to hear you are happy with our product and service. We genuinely wish to please all our customers and will continue to strive to do this.

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★☆☆☆☆

“Total waste of money!”

Written on: 29/12/2014 by Vylisa (1 review written)

I bought the 9 inch tablet for my son for Christmas. I am utterly shocked by the poor quality of this item. Right from the first use it has had problems. The graphics card is from the dark ages! I have crisper graphics on the Windows XP computer I use at work! The screen is darkly lit and the colours are very dull also. The built in wallpaper has already unloaded itself and the wallpaper is now nothing more than a black screen. The Wi-Fi keeps dropping off, not because of the signal from the… Read Full Review

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★★★☆☆

“Who does the diagnostics ??”

Written on: 28/12/2014 by Jenna139 (1 review written)

Bought a 9" tablet. Fast delivery. Tried it. Seemed ok. Inserted a micro sd card and that is the last I saw of it. It just disappeared into the machine and I could hear it rattling around. E-mail to chimp x3. Got returns paperwork. Returned tablet. It came back with a note informing me that I had inserted the card incorrectly and it was not covered by the warranty as it was MY FAULT. Complaint was posted PDQ and have now received another set of returns paperwork as they will "need to… Read Full Review

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★☆☆☆☆

“DONT TOUCH THIS "COMPANY"”

Written on: 27/12/2014 by Christinekeano (1 review written)

I ordered the 7 inch tablet through WOWCHER in September for my daughters birthday in October...still waiting! Automated reply from emails and cant get through on the phone, couldn't speak to anyone. Then just to rub salt in the wound WOWCHER gave me a credit voucher for something Iv never had, couldn't get my money back! It does make me wonder if they are in it together! Don't touch this company EVER... or WOWCHER! Day light robbery on both sides!… Read Full Review

Chimpelectronics's Response to Christinekeano's Review

Written on: 09/01/2015

Hi there. We are very sorry to hear about the issue you are having with your product. We can assure you that we take customer satisfaction very seriously and we will do our utmost to resolve the issue you are having. If you can send an email with the subject heading ‘Review Centre’ and we will aim to return all messages within 48 hours.

Please include all your information and any information if purchased off a third party website.

Regards

The Chimp Team

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★★☆☆☆

“9" tablet”

Written on: 27/12/2014 by edden42 (1 review written)

Bought the 9"tablet supposedly £209.99 this is pathetic the graphics are unwatchable the colour is dull sound pathetic and the camera may as well not be on there its that poor over all DO NOT BUY ANYTHING FROM THIS COMPANY I WOULDNT PAY £2.99 FOR THIS TABLET… Read Full Review

Chimpelectronics's Response to edden42's Review

Written on: 09/01/2015

Hi there. We are very sorry to hear about the issue you are having with your product. We can assure you that we take customer satisfaction very seriously and we will do our utmost to resolve the issue you are having. If you can send an email with the subject heading ‘Review Centre’ and we will aim to return all messages within 48 hours.

Please include all your information and any information if purchased off a third party website.

Regards

The Chimp Team

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★☆☆☆☆

“7 inch tablet”

Written on: 26/12/2014 by Sidney189 (1 review written)

I ordered a 7 inch tablet for my 2 year old son for Xmas, it arrived with a scratched screen, but I kept it all the same especially as there was no return slip or even a receipt in the package. My poor son opened his present yesterday and unfortunately it wouldn't come on. This made him really sad and me disappointed. I have sent them an email today and hope to call them ASAP, but with the reviews I have read, I wonder if they will be decent enough to offer a replacement? All I want is a Xmas… Read Full Review

Chimpelectronics's Comment

Written on: 09/01/2015

Hi there. We are very sorry to hear about the issue you are having with your product. We can assure you that we take customer satisfaction very seriously and we will do our utmost to resolve the issue you are having. If you can send an email with the subject heading ‘Review Centre’ and we will aim to return all messages within 48 hours.

Please include all your information and any information if purchased off a third party website.

Regards

The Chimp Team

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★☆☆☆☆

“No email replies and still waiting”

Written on: 22/12/2014 by Shirleyl34 (1 review written)

Ordered headphones for my sons Xmas present on the 28th October. Sent a mail in December to say they haven't arrived. Received a mail back to say they were in the Irish distribution centre. Since then I've mailed twice more to say they haven't arrived and no reply. Up the walls every day waiting on delivery but nothing and its three days before Christmas … Read Full Review

Chimpelectronics's Response to Shirleyl34's Review

Written on: 09/01/2015

Hi there. We are very sorry to hear about the issue you are having with your order. We can assure you that we take customer satisfaction very seriously and we will do our utmost to resolve the issue you are having. If you can send an email with the subject heading ‘Review Centre’ and we will aim to return all messages within 48 hours.

Please include all your information and any information if purchased off a third party website.

Regards

The Chimp Team

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★☆☆☆☆

“worst customer service ”

Written on: 21/12/2014 by RickyCarson81 (1 review written)

I bought a voucher off gogroopie and have been unable to redeem against the item getting any sense off anyone on how to sort this is like getting blood from a stone I have emailed phoned still to no avail. This was intended as a gift for Christmas so I'm not only out of pocket for this voucher but the other one I had to rush out and buy in its place. … Read Full Review

Chimpelectronics's Comment

Written on: 09/01/2015

Hi there. We are very sorry to hear about the issue you are having with your order. We can assure you that we take customer satisfaction very seriously and we will do our utmost to resolve the issue you are having. If you can send an email with the subject heading ‘Review Centre’ and we will aim to return all messages within 48 hours.

Please include all your information and any information if purchased off a third party website.

Regards

The Chimp Team

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