Chimp Electronics Ltd Reviews - www.chimpelectronics.com

★★☆☆☆
2.4 / 5
34.8% of users recommend this
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Latest Reviews

★☆☆☆☆

“used goods”

Written on: 21/12/2014 by 372Pruitt (1 review written)

I bought a 9" tablet on wowcher. The item arrived in good time. However, the plastic bag for the ear phones was not sealed, there is a small chip on the screen, the volume is low and the brightness and contrast are very poor quality and cannot be adjusted, I should count myself lucky at least I got a charger. It is impossible to get through by phone. I did not realise that the too good to be true deal was for used dodgy goods. Not impressed !… Read Full Review

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★☆☆☆☆

“Delivery”

Written on: 17/12/2014 by catprod (1 review written)

I ordered two tablets for my children through Living Social Deals which haven't arrived yet. I sent a couple of emails (none of the phones are working - what a surprise!) with no reply (another surprise). These are my children's Christmas presents and I think they might end up with nothing if they don't arrive on time. Don't bother with them. Pay a little bit extra and you'll probably get a decent customer service and a decent product… Read Full Review

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★★★★☆

“Dont know what all the fuss is about!”

Written on: 15/12/2014 by UberDad (1 review written)

I bought the 7" android Tablet last week for my daughter, after reading all these negative reviews on here I thought I had better even things up for the company and write a positive review. I was concerned after reading all these reviews about poor quality and parts missing so I got unpacked it last night and inspected it. So here are my findings: 1. Delivered in good time and well packaged 2. Asked for Pink - got pink! And also came with a rubber case (ideal for grubby hands and a clumsy… Read Full Review

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★☆☆☆☆

“7 inch tablet from chimp AVOID like the plague”

Written on: 12/12/2014

Ordered the 7 inch tablet from wowcher through chimp electronics. Arrived in specified time but came with no charger so how do I know it is supposed to work. I emailed wowcher who said it doesnt come with a charger and it didmt say anything about that on it again. Electrical items come with chargers as standard so a very poor excuse. This was a present for a family member so very disappointed. AVOID like the plague people do not get ripped off. Delivery was quick packaging looked like a… Read Full Review

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★☆☆☆☆

“Chimp 7 inch tablet”

Written on: 10/12/2014 by Sanderslu146 (1 review written)

Bought my daughter the 7 inch tablet for Christmas just gone to set it up and it is the most awful piece of electronics I have ever seen. The charger buzzes like it is going to explode! The screen is terrible and although it says it's connected to my internet it won't load any internet! Have contacted chimp with no reply! I want my money back to buy her a decent tablet before Christmas… Read Full Review

Drowssap92's Comment

Written on: 14/12/2014

I have ordered a 7" tablet through Living Social way back in November I have tried to contact them to no avail now that I have seen this review I think I will try and get my money back and buy one elsewhere.

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★★★★☆

“LED Strip Lights”

Written on: 09/12/2014

GOOD: Bought one set of the LED Strip Lights, they are fantastic, able to change the lighting configurement, they are really bright, yet on a strip so slim and discreet. Have bought another 2 sets, one is a Christmas gift for my sister (she'll love it), BAD: On the 2nd set, about 10" of blue lights aren't working :( … Read Full Review

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★☆☆☆☆

“Do not waste your money!”

Written on: 09/12/2014 by SullivanMcGee (1 review written)

I ordered 3 sets of headphones on the 13th November and my delivery has still not arrived. Tried calling and emailing them on several occassions but no answer. I would be extremely careful about ordering anything from this company… Read Full Review

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★☆☆☆☆

“7" chimp tablet”

Written on: 09/12/2014 by Duffytf81 (1 review written)

Arrived OK but very very poor quality screen resoloution not as shown in pics as pics show clear crisp pics I only paid £40 using wowcher should have been £100 + not worth a tenner never mind £100 camera worst in world poor battery life but does charge quick I suppose.. built in memory very poor thought it was bigger should have checked as for chimp no probs with delivery etc but what worries me is that if they think what they are selling is a product worth putting their name on then chimp… Read Full Review

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★★☆☆☆

“very disappointed”

Written on: 08/12/2014 by Alicetab2014 (1 review written)

I bought the 9 inch tablet and I'm very disappointed when it arrived this morning. Saw that it has a crack on the screen but after seeing so many negative reviews now I don't know if I can send back for a new one as the replacement might never come...customer service doesn't exist at all!!!!!!!!!! I really regretted it. It was meant to be a Xmas gift but how can I give someone a cracked tablet.? It's budget I know but it should still be worth the £60 i paid. I trusted wowcher initially to get… Read Full Review

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★☆☆☆☆

“tablets not received”

Written on: 08/12/2014 by kudzai (1 review written)

I ordered two tablets with gogroupie on 6th November, nothing received to date.. finally got a number and its hard to get through. I was told I needed to pay for another delivery ..i try daily to get through and I cant .. … Read Full Review

By Chimpelectronics

Written on: 08/12/2014

Hi. You should have only paid one delivery fee, not two. If you have paid twice please let us know on our email address and the matter will be looked into. Regards, The Chimp Team.

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★★★★★

“Just ordered ”

Written on: 08/12/2014 by Linsey.82 (1 review written)

I have just ordered a children's tablet 2 days ago, for my sons Christmas present, looking at these reviews I'm quite scared... I wanted to order 2 more next week for myself and my mums Christmas present as there cheap on wowcher at the moment.. So please chimp electronics, don't let me down, I really want to order 2 more, I will write a good or bad review when the tablet is here, and if its good you will get more money out of me as I'm buying 2 more... I have my fingers crossed that all is… Read Full Review

Jmp198-'s Response to Linsey.82's Review

Written on: 12/12/2014

Have done the same ordered in now read reviews I'm worried have you got it yet if so is it any good???

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Linsey.82's reply to Jmp198-'s Comment

Written on: 12/12/2014

Well once I read all of these comments, I emailed them, and even went on there Facebook page, within 24 hrs they contacted me with a number, and I was like here we go! But they answered straight away, and we've very professional on the phone, I told them about the reviews I've read and that I was scared, but they said they would ring me when they sent my order, (which I was like "year right!) but they did! And said it should be with me by Saturday, so I'm giving them till Monday, I did say if everything was excellent with my order.. I would put in a good review on here, so far good.. But we will see the other half when I get my tablet, as I want to order 2 more Monday, and need it here for Christmas

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★★★★★

“Great Fast Service”

Written on: 08/12/2014

Ordered Blue tooth head phones, received within 2 days brilliant service… Read Full Review

By Chimpelectronics

Written on: 08/12/2014

Thank you for taking the time to post a positive review about us. We hope to serve you again soon. Regards, The Chimp Team.

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★☆☆☆☆

“TABLET ARRIVED DAMAGED SCREEN SCRATCHED”

Written on: 06/12/2014 by Butterfly13 (1 review written)

Very disappointed the tablet I ordered vis Wowcher for my daughter's Xmas present arrived with scratches on the screen so I I have not even tested it out to see if it works ok as its damaged!! Just because its a cheaper tablet it should still be fit for purpose. Have spent week calling Chimp unable to get through and now last few days tel line is not even connecting! Became very concerned and found this review site maybe Chimp can deal with this matter asap as Christmas is now so close… Read Full Review

By Chimpelectronics

Written on: 08/12/2014

Hi. Your tablet should have arrived to you without any scratches. Hopefully you have removed the very thin film cover on the tablet as usually this is the thing people fail to do in this situation where it seems scratched but is not. Our phone lines have been down the last few days but should be back up so please try again, or alternatively email us. Our emails are busy as this is our busiest time of the year, so you will need to bear with us, and we will respond. Regards, The Chimp Team.

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★☆☆☆☆

“Warning!!!!! Do not buy!!!!!!”

Written on: 04/12/2014 by shelzz (1 review written)

I purchased this as a Christmas gift for my son using a voucher from Wowcher and its total rubbish. It is slow, poor quality picture, camera is the worse quality I have seen on any device. It is not even worth the £60 I paid for the voucher. The screen is mainly blue and faded, which makes it extremely difficult to read anything on it. Its a complete waste of money and a rip off! Totally different from what I read in the specifications! I really wish I had done my research!… Read Full Review

By Chimpelectronics

Written on: 05/12/2014

Hi. Our tablets are never anything but advertised. The specifications are clearly listed and your product should not be working as you have described. Kindly respond to the direct message sent to you, and we will look into it for you. Regards, The Team at Chimp.

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★☆☆☆☆

“CAN SEEM TO CONTACT CHIMP ELECTRONICS”

Written on: 04/12/2014 by Naimak1959 (1 review written)

Recently purchased Living Social voucher for a 7 Inch tablet for my son's birthday. Went to charge it up and the little pin on whole has broken off!!! I've tried to contact them through number on website but it's not in use!! I've emailed and had no response!! My son is devastated as he had been wanting one for ages. I cannot afford to buy new one at this time of year!… Read Full Review

By Chimpelectronics

Written on: 05/12/2014

Hi. Our phone lines are down unfortunately due to an issue with BT's line. However I have private messaged you an alternative number you can contact us on. Hopefully this will help resolve your issue. Regards, The Chimp Team.

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Scorpionbite's Comment

Written on: 08/12/2014

Can you pm me an alternative number to get through on. I am waiting in an order since 28th October in Ireland. I was told in a short snail that it was dispatched to Ireland weeks ago and still nothing now no email response or phone line. Very disappointed

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★☆☆☆☆

“dissgraceful service & costomer service.......”

Written on: 01/12/2014

Bought there offer of livingsocial ( thats another story ) tryed redeeming code on chimps website for product , redirectd to blank page then tryed to,redeem code again now been told code invaliad , so try to contact chimp electronics , no answer on phones , tryed emailing them but got an automated response as to which was no good to me as was no help on the matter , finaly got tbrough on phone but line was terrible , explained my situation to guy on phone & was told tjat it wud be sorted an… Read Full Review

By Chimpelectronics

Written on: 05/12/2014

Hi. If you were given a tracking number your item was sent. I have emailed directly to see if we can get to the bottom of this. We ship out thousands of items a month, but of course some people will have issues. Regards, The Chimp Team.

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★★★☆☆

“Charger issues ”

Written on: 30/11/2014 by Whitehills07 (1 review written)

Bought a 7 inch tablet in July for my daughters Xmas. Have just fired it up to charge it and set up ready for Xmas day to discover the wall charger is completly useless. The pins are at an angle so do not fit into socket. I've had to charge using USB but does not charge very fast. Overall look and use of tablet is good and suitable for a child. Emailed chimp about charger and waiting for a reply. Just want another one that works. … Read Full Review

By Chimpelectronics

Written on: 05/12/2014

Hi. Sorry to hear that your charger did not work as it should. Hopefully you had your replacement is fine. I have direct messaged you to ensure this is the case. Regards, The Chimp Team.

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★★★★★

“Bought a couple of led light strips and I must say...”

Written on: 28/11/2014 by Hays442 (1 review written)

Bought a couple of led light strips and I must say they are absolutely fabulous the light strips emit a vibrant array of colours through remote control. Very versitile which suits my creativity, I have one wrapped around my banister and another along my living room wall. The only issue I had was that it arrived two days late when I inquired they were very plesant and resolved it immediately. I'm very happy with my lights, received a lot of compliments from family and friends… Read Full Review

By Chimpelectronics

Written on: 05/12/2014

Hi. Thank you for the positive review. The light strips are fantastic product and as you say very versatile. Hope you enjoy them :)

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★☆☆☆☆

“Tablet Rreview”

Written on: 28/11/2014 by PoojaDandona (1 review written)

I Ordered a 9Inch Tablet using WOwcher code. I thought its great bargain by reading their details . Unfortunately , the tablet was not at all as expected . The browsing speed is super slow and the colors appear only blue.. I am contacting the team since so long , but they just send automated emails . i send back the tablet twice and they are NOT Refunding my money and sending same kind of tablet again and again. What a waste Of money , not sure how to send it back and get my money… Read Full Review

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★☆☆☆☆

“Disgraceful service no customer supportt”

Written on: 28/11/2014 by JimenaHanna (1 review written)

I ordered 3 tablets on 29th October, 1 blue 1 red 1 pink. The blue one arrived 7th November. I left it about a week then started contacting chimp by email and telephone. DAILY. I cannot get anywhere with them . I had to pay another 10 pounds x 2 for postage. They still say the tracking no is the same as my original package How can that be when I have already received this. I am furious they have taken £150 from me and I cannont get all of my items, trading standards are being called in… Read Full Review

By Chimpelectronics

Written on: 05/12/2014

Hi. I hope you have now received all your tablets and can only apologise for the inconvenience caused in the delays. I have contacted you directly to ensure you have received all items paid for.

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