Chimp Electronics Ltd Reviews - www.chimpelectronics.com

★★☆☆☆
2.2 / 5
227
30.8% of users recommend this
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Latest Reviews

★☆☆☆☆

“Worst online transaction ever.”

Written on: 11/02/2016 by Schneider362 (1 review written)

Bought a tablet from them through wowcher a week ago. First the wrong tablet bundle was sent out. Tried to get in contact with them to exchange but received no answer. Tried using the tablet then - it worked for a week then stopped turning on for no reason. Still no answer from chimp electronics. If I could give them no stars or negative stars I would! Do. Not. Buy… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 21/01/2016 by Natto84 (1 review written)

I bought one from wowcher less than a year ago,worked fine for two weeks then crashed and wouldn't work right along the middle.Tried contacting chimp to get it fixed or refunded but never got anywhere.Totally a disgrace will never recommend to anybody and now i I have no tablet… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 19/01/2016

Bought tablet for daughter through wowcher was working fine for two weeks then pop ups started appearing it keeps turning on and off and lets just say adult apps have appeared that cant be deleted Avg virus protection picks the viruses up but cant delete them as it says administrator has,added them which either means its second hand or chimp has added them some help would be appreciated… Read Full Review

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★☆☆☆☆

“Rubbish service and quality! Do not buy from them ! ”

Written on: 23/12/2015 by Leila555 (1 review written)

On 8 November bought a tablet from them on a wowucher website . Instead of 5 working days of delivery time was waiting for over 3 weeks . When tablet finally arrived had a deep scratch on the screen and in general such a cheap quality ... Did send an email to them letting them know about the problem but have received a reply thaf item was delivered and I should enjoy my new tablet! What a joke ! Did not bother to continue arguing . Rubbish service and quality! DO NOT BUY FROM THEM !… Read Full Review

Pcarlqe's Response to Leila555's Review

Written on: 31/12/2015

I have just bought what I believe are 2 of the same tablets from these through wowcher and they are extremely poor quality.
Have you had any further contact with them? I am about to give them a load of hassle.

Many thanks

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★☆☆☆☆

“Appalling Services & Dishonest”

Written on: 21/12/2015 by Lindus (1 review written)

I bought the Bluetooth twistable headphones from Wowcher. They are slow on delivery, slow on emails, and when they finally got here, they delivered the wrong ones. They actually put the wrong ones into the right box - a very sneaky move. Customer service are rude and don't even speak very good English, and even though they sent the wrong thing they refuse to pay reurn postage. I would NEVER buy from this company again. Reported to Wowcher. AVOID AVOID AVOID AVOID!!!… Read Full Review

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★★★★★

“Absolutely Brilliant Company ”

Written on: 18/12/2015 by dazza71 (1 review written)

Seen some negative reviews on here, but from my dealings I have to say that they have been brilliant. I ordered a tablet and a few days later I had a royal mail card left through my door with the words "left in blue bin" could not believe it, anyway went to bin empty well was recycling rubbish but no parcel. I contacted royal mail who fobbed me off basically and said to go through the sender, to which I did and they said they would file loss of parcel claim form. After a few weeks still not… Read Full Review

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★★★★★

“Speak as you find”

Written on: 12/12/2015 by Brenda37 (1 review written)

After ordering 2 items from this company and having only received one I called them. My problem was rectified immediately and my second item was received soon after. On receipt of this item I noticed that something was missing. Not from this order but from the previous one. I called again and my complaint was dealt with and the missing item was dispatched. I know these things shouldn't occur and after reading such negative comments about this company I was concerned I wouldn't get my order at… Read Full Review

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★☆☆☆☆

“Dancing water lights”

Written on: 10/12/2015 by Mfn470826 (1 review written)

After waiting 5 weeks and several promises of delivery. The item arrived but does not work.They also want you want you to do all the work to return the product, difficult to do this when your disabled. Would give this company zero stars if I could. Absolute rubbish company wouldn't touch them with a barge pole. M.Neal … Read Full Review

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★☆☆☆☆

“Wowcher headphones ”

Written on: 03/12/2015 by Kylar236 (1 review written)

Didn't receive goods in the five working days, had to phone them up finally got through, was told I would have them within another ten working days, still have not received goods, they keep sending me a pre wrote email back when inquiries are made to see what is happening and their phone keeps going to answer phone. Even if I get the goods I wouldn't ever use their service again and wouldn't recommend them to anyone… Read Full Review

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★★★☆☆

“Not overly impressed ”

Written on: 02/12/2015

Ordered a 9 inch tablet from Chimp Electronics via Wowcher on 13/11/15.... Said up to 5 days for delivery. I had not received the tablet by 20/11/2015 so I attempted to call the company (no answer) so I emailed. Had not heard back after 3 days so I emailed wowcher directly to chase it up. Received an email back from wowcher to say they'd passed the query on to Chimp Electronics. They finally emailed me back on 25/11/2015 saying that I should of received the tablet and they would investigate. In… Read Full Review

Mwright24's Comment

Written on: 02/12/2015

I would definitely check the tablet for working capability. I have had no end of problems with the one I got, sent it off for repair and was told I'd get a brand new one and then received the same one back, still with all the problems it had before. I'm not happy, it was supposed to have been a Birthday present for my 10 year old daughter on Sunday.

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★☆☆☆☆

“Wowcher Tablet”

Written on: 02/12/2015 by ticketsany (1 review written)

I purchased a wowcher for £59.99, and thought id buy my wife a tablet, and when it arrived the tablet was not shut properly, and also had been used as there was some downloaded material, i tried to start the tablet, and the screen and the picture shown was blurred. I then decided to return the tablet for a full refund, on the 7th Septemebr by recorded delivery, which they received on the 14th September, and i received an email after chasing them for my refund, to say that a refund was issued… Read Full Review

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★☆☆☆☆

“If I could give 0 stars I would”

Written on: 30/11/2015 by lisaangelahart (2 reviews written)

After not getting my lablet on time I emailed them asking for a refund to tell me its on its way. Then they said item would be another week.asked for a refund numerous times to then be told I have to send item back to get a refund. I asked for a refund before item was dispatched. Why should I mess about sending back something I don't even want. I would never recommend this company.awful customer service… Read Full Review

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★☆☆☆☆

“If I could give 0 stars I would”

Written on: 30/11/2015 by lisaangelahart (2 reviews written)

After not getting my lablet on time I emailed them asking for a refund to tell me its on its way. Then they said item would be another week.asked for a refund numerous times to then be told I have to send item back to get a refund. I asked for a refund before item was dispatched. Why should I mess about sending back something I don't even want. I would never recommend this company.awful customer service… Read Full Review

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★☆☆☆☆

“7" tablet bought through Wowcher”

Written on: 30/11/2015 by Pudseybear (1 review written)

OMG I feel sick. I purchased the above on my husband's behalf for my birthday TODAY using a Wowcher Voucher and stupidly didn't notice that there were no reviews available. I have now gone on line to see how to contact this Company, Chimp, to return it and get a refund as it is rubbish and have now read the reviews and realise that I have I just thrown £59 down the drain. £59 that we can ill afford to lose. I just don't know what to do. I have contacted Wowcher four times to ask for help and… Read Full Review

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★☆☆☆☆

“No android yet 2 weeks waiting ”

Written on: 26/11/2015 by HeavenReid350 (1 review written)

We ordered a tablet on living social 5 to 7 working days to ship to ireland my son's birthday yesterday still no tablet it's the 10 day now nor responding to emails nor answering the phone was meant supply tracking number still none very frustrating won't respond to giving our money back terrible customer service and I am becoming irratated to say the least my son asking is his tablet going to be here soon if they just let us know wats happening but no communication… Read Full Review

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★☆☆☆☆

“frustrated with this ”

Written on: 24/11/2015 by Healyaa309 (1 review written)

We ordered an android 2 weeks ago because they said 5 to 7 working days no sign of the tablet not responding to emails or answering phone was meant to supply tracking number no sign took there money my son is devastated still no tablet it's the 1 thing he wanted and no I found this site with all these complaints it's a disgrace not responding to asking for our money back so we can get him his tablet very bad customer service… Read Full Review

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★☆☆☆☆

“Awful company”

Written on: 20/11/2015 by JocelynKemp (1 review written)

Tablet order, arrive two weeks late. Tablet broken, sent back, emails emails emails. Now another 14 days for 'techinicians' to look over it before issuing refund. Just wanted a replacement! DO NOT PART YOUR MONEY WITH THEM!!… Read Full Review

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★★☆☆☆

“Headphones Dont Work”

Written on: 15/11/2015 by Marisa459 (1 review written)

I ordered a pair of Bluetooth headphones they took a month to come, they were the wrong colour and one ear didn't work… Read Full Review

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★★★★☆

“Great Customer service. Great products”

Written on: 07/11/2015 by Vegauo73 (1 review written)

I ordered 2 tablets from Wowcher with Chimp-electronics as the dealer. After placing my order, I decided to check customer reviews and I was appalled and I was very afraid that I may have lost my money. But I decided to contact them. They assured me that the products were on their way and even provided the tracking code with Royal Mail. I must say I am really impressed. Even though the delivery took longer than expected, they did well enough to respond to my email to reassure me which is very… Read Full Review

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★☆☆☆☆

“Never again ”

Written on: 02/11/2015 by Galwaypaul10 (1 review written)

Worst place ever to do Business I would never buy again off chimp electrics did not get the right colour I ordered it took five weeks to get the order got onto them.they said to me they will give me the right colour at cost price then save me sending back original I said ok so I told them to send it to me and I gave them I card details got the wrong colour again after 5 more weeks wating told 3 to 5 days I give up DO NOT GIVE THIS COMPANY ANY BUSINESS… Read Full Review

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