Chimp Electronics Ltd Reviews - www.chimpelectronics.com

★★☆☆☆
2.2 / 5
235
30% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Chimp Electronics Ltd - www.chimpelectronics.com - Ask a question now

Media Gallery for Chimp Electronics Ltd - www.chimpelectronics.com

Chimp Electronics Ltd - www.chimpelectronics.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Appalling service all round”

Written on: 29/11/2016 by Nylar110 (1 review written)

Bought a pair of headphones as a Christmas present last year for my chair-bound father. The feed to one channel failed during this year but Chimp electronics claim the is only a 6 months warranty on their products and refused a refund or a replacement, or a repair - I thought all electronic items had a statutory 12 months guarantee - clearly they don’t have the confidence that their products are of sufficient quality for them to last in excess of six months – an atrocious company, avoid at… Read Full Review

Report this review
★☆☆☆☆

“Never Again”

Written on: 12/10/2016 by Madisynk361 (1 review written)

Bought 2x string of 300 fairy lights through Wowcher which did not arrive, emailed to cancel my order and return my money, they took it upon themselves to resend the item. Emailed them as i wanted to send the items back-no clear returns policy - so much hassle I kept the lights and now one set does not work!! I had my doubts about this company which have only been proved to be true. There is no contact number to be able to speak to any human being Never will i use this company or wowcher… Read Full Review

Report this review
★☆☆☆☆

“Chimp thats me”

Written on: 29/09/2016 by agSlattery47 (1 review written)

What a load of rubbish never really been able to use it. The lead doesn't fit so it wont charge properly. Never been any good since I bought it .I was a chimp buying it. Should have listened to sons. They have all taken to try and the Verdict is I threw my money away… Read Full Review

Report this review
★☆☆☆☆

“Nothing but trouble ”

Written on: 21/07/2016 by KatieO'Reilly (1 review written)

Bought 2 tables from them last October. The wring products were sent so waited 6 weeks to get correct one. One failed a month after we started using it. It was returned and replaced with a new unit but that. Took nearly 1 month. 2 weeks later screen broke and had to pay £25!for new one. They sent new unit. 6 weeks later both tablets failed. They got sent back again 1 month ago. No message or call etc so I emailed only to be told our order is on HD as I requested refund.. They won't… Read Full Review

Report this review
★☆☆☆☆

“YOU WOULD GET A BETTER QUALITY TABLET AT POUNDLAND”

Written on: 30/04/2016 by Tothead (1 review written)

I purchased a 9inch tablet bundle through woucher.Its the worst made device I've ever seen.It was supposed to be rrp £260 I paid £65 its not worth a fiver.It says 8gig internal memory this is a total lie.Its got less than a gig of internal memory, the rest is on SD card,all in all its cheap tacy rubbish sold under false pretences. My advice is to stay well away,I can guarantee you will be disappointed… Read Full Review

Report this review
★☆☆☆☆

“Avoid, cheap quality goods you will end up out of pocket.”

Written on: 30/03/2016 by Danielch369 (1 review written)

I bought 2 children's tablets through wowcher for Christmas presents for my 6 and 7 year olds. Checked when arrived all seemed ok so put them away for the big day. Children opened them all excited to have their own tablet to find that one would not charge off the mains charger supplied but would charge through the micro USB port and the other the micro USB port would not work only the mains charger, not the biggest problem in the world but disappointing. After finally getting them charged we… Read Full Review

Report this review
★☆☆☆☆

“Avoid at all Costs”

Written on: 13/03/2016 by GerryMaher (1 review written)

I Bought a Tablet with Voucher.Took about 2 months to deliver ; missing cables ,manual that were supposed to be in the parcel.Never worked properly and stopped working completely after 6 weeks.Took it to 2 computer repair shops;they said it was useless and they could not repair it. When I emailed Chimp Electronics got an automated reply,and it usually took about 2 weeks to reply .I finally sent it back to them as they had agreed to replace it or send me a refund.They denied receiving it whe… Read Full Review

Report this review
★☆☆☆☆

“Avoid Avoid Avoid !”

Written on: 15/02/2016 by fpMiller348 (1 review written)

Bought earpones through Wowcher. They sent the wrong ones as they were the "closest match" to what was originally ordered. After using the returns lable ptovided by the company themselves they inform me that i should have used a courier company who woulf provide a tracking number ! No earphones and no refund and no-one to take the call. £50 lost to this dishonest company !… Read Full Review

Report this review
★☆☆☆☆

“Worst online transaction ever.”

Written on: 11/02/2016 by Schneider362 (1 review written)

Bought a tablet from them through wowcher a week ago. First the wrong tablet bundle was sent out. Tried to get in contact with them to exchange but received no answer. Tried using the tablet then - it worked for a week then stopped turning on for no reason. Still no answer from chimp electronics. If I could give them no stars or negative stars I would! Do. Not. Buy… Read Full Review

Report this review
★☆☆☆☆

“Terrible ”

Written on: 21/01/2016 by Natto84 (1 review written)

I bought one from wowcher less than a year ago,worked fine for two weeks then crashed and wouldn't work right along the middle.Tried contacting chimp to get it fixed or refunded but never got anywhere.Totally a disgrace will never recommend to anybody and now i I have no tablet… Read Full Review

Report this review
★☆☆☆☆

“Rubbish”

Written on: 19/01/2016

Bought tablet for daughter through wowcher was working fine for two weeks then pop ups started appearing it keeps turning on and off and lets just say adult apps have appeared that cant be deleted Avg virus protection picks the viruses up but cant delete them as it says administrator has,added them which either means its second hand or chimp has added them some help would be appreciated… Read Full Review

Report this review
★☆☆☆☆

“Rubbish service and quality! Do not buy from them ! ”

Written on: 23/12/2015 by Leila555 (1 review written)

On 8 November bought a tablet from them on a wowucher website . Instead of 5 working days of delivery time was waiting for over 3 weeks . When tablet finally arrived had a deep scratch on the screen and in general such a cheap quality ... Did send an email to them letting them know about the problem but have received a reply thaf item was delivered and I should enjoy my new tablet! What a joke ! Did not bother to continue arguing . Rubbish service and quality! DO NOT BUY FROM THEM !… Read Full Review

Pcarlqe's Response to Leila555's Review

Written on: 31/12/2015

I have just bought what I believe are 2 of the same tablets from these through wowcher and they are extremely poor quality.
Have you had any further contact with them? I am about to give them a load of hassle.

Many thanks

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Appalling Services & Dishonest”

Written on: 21/12/2015 by Lindus (1 review written)

I bought the Bluetooth twistable headphones from Wowcher. They are slow on delivery, slow on emails, and when they finally got here, they delivered the wrong ones. They actually put the wrong ones into the right box - a very sneaky move. Customer service are rude and don't even speak very good English, and even though they sent the wrong thing they refuse to pay reurn postage. I would NEVER buy from this company again. Reported to Wowcher. AVOID AVOID AVOID AVOID!!!… Read Full Review

Report this review
★★★★★

“Absolutely Brilliant Company ”

Written on: 18/12/2015 by dazza71 (1 review written)

Seen some negative reviews on here, but from my dealings I have to say that they have been brilliant. I ordered a tablet and a few days later I had a royal mail card left through my door with the words "left in blue bin" could not believe it, anyway went to bin empty well was recycling rubbish but no parcel. I contacted royal mail who fobbed me off basically and said to go through the sender, to which I did and they said they would file loss of parcel claim form. After a few weeks still not… Read Full Review

Report this review
★★★★★

“Speak as you find”

Written on: 12/12/2015 by Brenda37 (1 review written)

After ordering 2 items from this company and having only received one I called them. My problem was rectified immediately and my second item was received soon after. On receipt of this item I noticed that something was missing. Not from this order but from the previous one. I called again and my complaint was dealt with and the missing item was dispatched. I know these things shouldn't occur and after reading such negative comments about this company I was concerned I wouldn't get my order at… Read Full Review

Report this review
★☆☆☆☆

“Dancing water lights”

Written on: 10/12/2015 by Mfn470826 (1 review written)

After waiting 5 weeks and several promises of delivery. The item arrived but does not work.They also want you want you to do all the work to return the product, difficult to do this when your disabled. Would give this company zero stars if I could. Absolute rubbish company wouldn't touch them with a barge pole. M.Neal … Read Full Review

Report this review
★☆☆☆☆

“Wowcher headphones ”

Written on: 03/12/2015 by Kylar236 (1 review written)

Didn't receive goods in the five working days, had to phone them up finally got through, was told I would have them within another ten working days, still have not received goods, they keep sending me a pre wrote email back when inquiries are made to see what is happening and their phone keeps going to answer phone. Even if I get the goods I wouldn't ever use their service again and wouldn't recommend them to anyone… Read Full Review

Report this review
★★★☆☆

“Not overly impressed ”

Written on: 02/12/2015

Ordered a 9 inch tablet from Chimp Electronics via Wowcher on 13/11/15.... Said up to 5 days for delivery. I had not received the tablet by 20/11/2015 so I attempted to call the company (no answer) so I emailed. Had not heard back after 3 days so I emailed wowcher directly to chase it up. Received an email back from wowcher to say they'd passed the query on to Chimp Electronics. They finally emailed me back on 25/11/2015 saying that I should of received the tablet and they would investigate. In… Read Full Review

Mwright24's Comment

Written on: 02/12/2015

I would definitely check the tablet for working capability. I have had no end of problems with the one I got, sent it off for repair and was told I'd get a brand new one and then received the same one back, still with all the problems it had before. I'm not happy, it was supposed to have been a Birthday present for my 10 year old daughter on Sunday.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Wowcher Tablet”

Written on: 02/12/2015 by ticketsany (1 review written)

I purchased a wowcher for £59.99, and thought id buy my wife a tablet, and when it arrived the tablet was not shut properly, and also had been used as there was some downloaded material, i tried to start the tablet, and the screen and the picture shown was blurred. I then decided to return the tablet for a full refund, on the 7th Septemebr by recorded delivery, which they received on the 14th September, and i received an email after chasing them for my refund, to say that a refund was issued… Read Full Review

Report this review
★☆☆☆☆

“If I could give 0 stars I would”

Written on: 30/11/2015 by lisaangelahart (2 reviews written)

After not getting my lablet on time I emailed them asking for a refund to tell me its on its way. Then they said item would be another week.asked for a refund numerous times to then be told I have to send item back to get a refund. I asked for a refund before item was dispatched. Why should I mess about sending back something I don't even want. I would never recommend this company.awful customer service… Read Full Review

Report this review
overview