BT Shop - www.shop.bt.com Reviews

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★☆☆☆☆
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“Out of stock - Still taking orders!”

Written on: 15/03/2013

I ordered a BT6500 phone, delivery 1-3 days, after a week it didn't arrive, I called them to find the phones are on back order and won't be in stock for 6 Weeks!! - They claim the delivery of 1-3 days is "After the date of dispatch". I am angry with them as other retailers have the item in stock, their Customer Service is dreadful, We have to inquire about non-delivery? and I will not buy anything from their shop again. (read more)

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★☆☆☆☆
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“Out of stock and no notification for a month”

Written on: 03/03/2013 by consu_elo (2 reviews written)

I bought a cable for my PC. BT has not specified on the site that it was out of stock, it looked as if there was still 1. I waited for a month for it to be delivered just to discover that they run out of stock and my order was parked there. Not an email, not an update. I went to another website, found my cable at a cheaper price and cancel my pending order with BT. Yes, the only thing that works really well on BT is deleted the orders.! (read more)

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“BT Shop, awful service”

Written on: 14/12/2012 by paul201245645 (8 reviews written)

I ordered a Corsair H100i CPU cooler from BT shop last week. It's a little strange that BT sell computer upgrade parts, i know. But their price for the product was the cheapest online £90.47 (including delivery) and the item was clearly listed as in stock, they stated delivery would take between 1-3 working days. So, after i placed the order, i got-on with everyday life, and expected the order to arrive by the weekend. Little did i know, that this would be the start of a fiasco with... (read more)

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