MY EXPERIENCE AT AO

ao.com
★★★★☆
4.4
89.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

GRUMPYOLDMANTOO's review of ao.com

“MY EXPERIENCE AT AO ”

★★★☆☆

written by GRUMPYOLDMANTOO on 22/04/2014

GOOD PRICE , GOOD DELIVERY OPTIONS
BAD COULD'NT GET £20 CASH BACK WHEN TRYING TO ORDER TWO ITEMS THAT WOULD BE DELIVERED TO DIFFERENT ADDRESSES , WAS NOT IMPRESSED WITH THIS .

  • Good

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Ao.com's Response to GRUMPYOLDMANTOO's Review

Written on: 23/04/2014

Hi GRUMPYOLDMANTOO

Thank you for taking the time to get in touch with us and for your feedback. We love to hear back from our customers to see how they found everything.

We like to make buying an appliance a breeze by offering flexible delivery, competitive prices and excellent customer service. We feel this is a winning combination for our customer and one that ensures an enjoyable journey. So it's great to read that you're happy with everything, we love it when a plan comes together.

Unfortunately the promotion is only applicable to multiple items placed on one order to the same address. We aren't able to group together multiple orders to qualify for the promotion.

If I can be of any further assistance we're open between 8am and 10pm daily to help you and can be called by phone or through an email. We look forward to hearing from you again soon.

Many Thanks

Rob McCullough
Customer Advisor
ao.com

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