written by Deegans260 on 02/08/2022
I placed an order for a refrigerator part from their website, by Part Number, andd confirmed by telephone what part I needed that said was IN STOCK. I received an order number immediately after purchase and the next day I received a FEDEX Tracking Number. A few days later, no package, I checked the Tracking Number and it said it was still in Indianapolis, at the FEDEX building. I wrote them and asked them what the delay was and then they sent me an Email sating "My part is backordered and will be arriving late August early September." Seriously? Then how the FK did I get a tracking number for a part that was never shipped? Then when I questioned them about it, I received a second Email with a new tracking number to UPS. When I clicked THAT link, it directed me to USPS, not UPS. And go figure, the Tracking Number was INVALID. You been warned!!!
written by on 02/03/2015
I was totally elated to be able to replace a broken part from my original Dyson vac DC35! I thought I had to discard of it but Vacparts came through and the items arrived quickly in a very well packaged and secure box. If I need any additional items will definitely use them again. Excellent service team!!!!
written by 409Reece on 26/12/2014
Part received was not what was ordered off model diagram. Company would not email a shipping label for return. Customer beware.
written by on 05/02/2014
They recommended an attachment I did not know was available, and it works pretty well.
written by on 22/11/2013
The process was completely simple to order the parts I needed The price was very attractive and product was Shipped in a very timely manner. I would highly recommend This company to anyone who needs vacumn cleaner parts
written by on 22/11/2013
Transaction was perfect. This is very important to me as a small business owner. I do not have time to follow up on orders so i will definetly do business again.
written by on 22/11/2013
Excellent service! We are very pleased and will use the site again for any future parts needs!
written by on 21/11/2013
Shipped quick. Exactly what we needed. Web site flows well. Parts easy to find.
written by JohnGallatin on 20/11/2013
Our Majestic 360 vacuum hose, the type that has the 'gas pump' handle, wore out at the latch that secures the attachments and the extension wand. I was convinced that I could fix the problem by installing a new spring and latch. The problem was that the recess for the latch pivot was beyond repair due to poor design and materials that were not sufficient for the job. The plastic compound that makes up the 'gas pump' handle becomes brittle after 3-4 years and the handle begins to crack and fall apart. The female receptacle on the handle that receives the male half of the connection on the wand, has cracked and fallen to pieces. all of this occurring with normal use over a span of 11 years. The vacuum works splendidly and has not presented us with any problems other than the 'gas pump' handle wearing out. I attempted to fix the problem by installing a new latch and spring and reinforcing the area of the pivot point. The plastic composing the handle would not accept various adhesives or epoxy compounds to build up a "boss" suitable to hold the latch pivot. I would suggest a redesign of this latch and the use of more durable materials for the entire attachment end of this handle. My motivation for making the repairs was the high price of an entire hose/handle assembly, and the lack of an option to purchase just the 'gas pump' handle. The latch was excellent, but over-priced. The part that the latch was to be attached was the problem.
written by reedclfd on 19/11/2013
I highly recommend purchasing your vacuum replacement parts from the Vac Parts Warehouse! Their customer service is just super, they have very fast shipping, and they have a great selection of parts to fit any vacuum that is worth saving! I am the Maintenance Director for an Assisted Living Facility here in Utah, and I need to keep all of our vacuums working seven days a week. The Vac Parts warehouse always has the parts I need in stock, and their prices are much better than I can get locally.
written by Cleanmachine on 19/11/2013
With the easy to navigate web site, I was pleasantly surprised on the cost for my Kirby. Almost half the price than the over priced Kirby store. Also nice was the emails on my order and approximate receiving date.
written by on 18/11/2013
The ease of ordering parts and the fast delivery are what I liked best. Keep up the good service. I would recommend VacParts to my friends and family.
written by on 11/11/2013
Bags were delivered promptly, in good condition, fair price. I'm impressed.
written by on 07/11/2013
I was greatly empressed with the service I received. I was able to purchase vaccum cleaner bags for my Shark Euro-Pro Fantom. I had been unable to purchase them in the stores. I found the site I needed, ordered the bags and received them in less then 7 days. Thank You for your reliable service. I would recommend anyone who needs to order bags for their vaccum.
written by on 07/11/2013
Your service was great. I was really impressed the amount of time for me to receive my item. Thanks sgsin for your quick responce
written by on 07/11/2013
It just what I needed to replace the filter for vacuum :-) Very pleased. I would recommend this company for replacement parts to all of my friends and family.
written by ronvw on 06/11/2013
everything went just fine . ill will be back good job thanks for being on time
written by on 06/11/2013
We needed a new belt for the vacuum and could not find one anywhere local. After getting online, we found it at VacParts for less than anyone else. They shipped fast and was a pleasure doing business with.
written by on 05/11/2013
we got it quickly, love the idea of videoing how to install and submit and not having to pay for the bag. my son will have fun doing that. I put your address in my favorites so next time I need bags or belts I will use your service. thank you
written by 4ziegler4 on 05/11/2013
Looked locally nobody had the parts or wanted to look it up , Had a promise from the Local Hoover repair center they would Call as the part person was out fishing , Guess what they never called or contacted me, I Called Hoover service up and the they referred me to that Local Dealer, which I refused to call , only after that did they recommend the VacParts on line, the ordering was easy and the parts were correct the first time and arrived on time.
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