Salamander Cookshop Reviews - www.salamandercookshop.com

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★★★★★
5.0 / 5
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  • Customer Service

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  • Value For Money

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Latest Reviews

★★★★★

“Everything for the Cook ”

Written on: 12/04/2014 by VaughnDevine451 (1 review written)

Salamander Cookshop was everything the Cook needed. The website was so easy to get around and the the staff well informed. It was a very pleasant experience and will be sorely missed. Brilliant service. No complaints… Read Full Review

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★★★★★

“Cookware always available”

Written on: 09/04/2014 by CadeMarsh106 (1 review written)

As I only use Cuisinox cookware you are the only store that I can obtain the pans I want. I am devastated that you are closing your online store. Hopefully you will be keeping your other store open. I have always found you to be most helpful… Read Full Review

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★★★★★

“Great cook shop”

Written on: 07/04/2014 by 75McGraw (1 review written)

If you are looking for quality cookware and great service, this is the place to go. They carry the top brands, have keen prices and are efficient. They respond to messages quickly, offer advice and get the order out quickly. What more could you want?… Read Full Review

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★★★★★

“Excellent service every time I order online.”

Written on: 21/03/2014 by Grady1977 (1 review written)

I have used this company on several occasions. I find my orders have been dealt with quickly and efficiently. My goods have arrived in excellent condition as they are very well packed. Unlike some companies Salamander do not add on extortionate postal costs… Read Full Review

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★★★★★

“Always fast.”

Written on: 19/03/2014

Have been using Salamander for about 10 years. The staff are always friendly and helpful.I live outside the UK and have always found the service fast and reliable… Read Full Review

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★★★★★

“Faith in Customer Service restored!”

Written on: 11/03/2014 by Deliafan (1 review written)

First time I have purchased from Salamander and it will not be the last! Had a problem with one pan handle not fitting either pan properly so telephoned to ask for a replacement to be sent with my new order for an additional pan on return of the faulty handle. Received an e-mail advising disposal of offending handle. This saved a trip to the post office and postal charges and reassured me that a) they believed me and b) it wouldn't be fobbed off onto someone else. The lady I spoke to was… Read Full Review

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★★★★★

“Excellent speedy service”

Written on: 07/03/2014

I had been looking for a 24 cm Le Pentole lid and a Bialetti coffee maker - delighted to find them in one place, postage free over £50. The personal response appreciated as well as the tracking and speedy delivery. | will definitely be recommending Salamander to friends and family… Read Full Review

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★★★★★

“Rosle 8 wire flat whisk”

Written on: 04/03/2014 by BrennenMalone (1 review written)

I was delighted with the service I received from Salamander cookshop. The people I dealt with were courteous and efficient. There was no problem with sending the item to France; it went off immediately and arrived well packed and safely. i will certainly recommend the Cookshop to friends and use the company again… Read Full Review

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★★★★★

“12cm Platine glass pot lid”

Written on: 01/03/2014 by MrsAusten (1 review written)

A special order, which was clearly noted on the website. I was kept updated from point of purchase (PayPal) to final despatch with Royal Mail - 1st class. This special order arrived much quicker than anticipated, well packed and in perfect order. Great service - great quality! I am extremely happy. With this wonderful little glass lid, I can fry my single egg in a tiny pan and watch it frying to perfection. No more peeping under a hot side plate being used as a lid! Thank you so very much… Read Full Review

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★★★★★

“Impossible to find in Italy or Germany... only at...”

Written on: 13/02/2014

We were looking for Le Pentole Stainless Steel cookware because my parents in law bought it in Italy 35 years ago and still use it everyday. In Germany or Italy we could not find a store offering these items at reasonable price and shipping condidtions.... We could only find WMF & similar things we didn't like at all.... But then we found Salamander Cookshop! Order assistance and shipping was great. From now for the next 35 years we are happy to use the most elegant and convenient cookware I… Read Full Review

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★★★★★

“Excellent Service and Good Value for Money”

Written on: 08/02/2014

This is an excellent business that offers a wide range of high quality cookware particularly the harder to find items. The service is friendly and efficient. Goods are delivered quickly and are always well packaged. I have used them for everything from a specialist cleaner for my Cristel saucepans to Silverwood cake tins. Their prices are very reasonable and represent good value for money. Expert help and advice ia always available should you need it. A UK based family business I will… Read Full Review

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★★★★★

“Peugeot salt grinder”

Written on: 07/02/2014

The service from Salamander was excellent, I would be pleased to use them every time… Read Full Review

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★★★★★

“Excellent products and first-class service.”

Written on: 23/01/2014

I have found the staff to be exceptionally helpful, professonal and friendly. They were happy to discuss aspects of my order over the phone and provided thoroughly excellent after-sales service. I have nothing but praise for them and will be placing plenty of future orders… Read Full Review

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★★★★★

“Super quick service.”

Written on: 16/01/2014

Thank you so much for my Cuisinox pan set, I am over the moon with them. I placed my order at lunch time only to receive them the following day, what a brilliant service. I will certainly be recommending you to my friends and family… Read Full Review

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★★★★★

“Putting the Fiss Back!”

Written on: 30/12/2013

I had tried to order replacement parts for my Fissler Pressure cooker, directly from the Manufacturer, but their Website was a big let down and I was unable to even find the parts I required.Thankfully Salamander Cookshop came to the rescue!Even during the busy Christmas period,I found the parts easily and they were Posted out immediately.Brilliant service which I will certainly be using again and also recommending to my friends.Hurrah for Salamander Cookshop!… Read Full Review

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★★★★★

“Excellent quick service”

Written on: 21/12/2013

This site comes very highy recommended everywhere and I can see why with their Excellent selection of products with superb deals on multiple items and very quick to dispatch order especially during the busy Christmas period. Will be using again very soon as they have so many product that you just can't get anywhere else that I have been lookin for. Also a very easy and clear site to use and all together a positive result… Read Full Review

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★★★★★

“Nothing too much trouble”

Written on: 19/12/2013

I wanted a couple of small items which I hadn't found in any of the "standard" shops - a three pronged triangular sort of fork for holding boiled potatoes to peel them easily, without the potato falling in half! The lady at Salamander took as much trouble in getting them for me as if I were spending £200, and not the £10 the items cost. She phoned back as she said she would, which made a refreshing change from the empty promises so often made. Thank you, the lady at Salamander… Read Full Review

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★★★★★

“I would highly recommend to anyone 'The Salamander...”

Written on: 19/12/2013

I have purchased goods previously from The Salamander Cookshop and both then and with my recent purchase they have been excellent. The items have been really well packaged and have been delivered within 4 days from the order date which was a Sunday and just before Christmas! I would highly recommend this company. It has been a pleasure dealing with them… Read Full Review

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★★★★★

“Fast, efficient functioning from Felicity for filter”

Written on: 18/12/2013

I required a replacement filter for my Bialetti Venus 10 cup coffee maker. Response to my E-Mail was prompt.Provided I receive the item tomorrow as expected I will happily recomend Salamander! Thank you… Read Full Review

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★★★★★

“Super quick delivery & service”

Written on: 17/12/2013 by Minigill (1 review written)

First time using Salamander Cook Shop and am very impressed with the quick turnaround (especially with xmas around the corner). Full tracking provided. Would not hesitate to use you again and no doubt I will, keeping my eye open for great deals which is what this purchase was! Fantastic pricing. I now have the 20 & 24cm Le Creuset Chefs pan :) Highly recommended :) Thankyou. … Read Full Review

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