could be 5 star

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Rapid Appliances - www.rapidappliances.co.uk
★★★★★
4.8
From 112 reviews
96.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Valentin336's review of Rapid Appliances - www.rapidappliances.co.uk

“could be 5 star”

★★★★☆

written by Valentin336 on 15/07/2014

The website/buying process is a little confusing. I have used a well known rival before and their website puts this one to shame, so this is definitely something that needs improving. Because i was so confused I emailed sales dep and the response was 'rapid' and helpful. I was told delivery would be Tuesday and i would be given a 2 hour time slot. Appliance arrived right at the start of said time slot and the driver was friendly and efficient. So to summarise bar the confusing website an exceptional service thank you.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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