Written on: 09/07/2013
I ordered a cooker hood from the company online. 4 days later i got a call from a staff member saying that they didnt have my item in stock. i didnt want a replacement as the one i chose had the colours of my kitchen. The staff member said that they would issue a refund and it could take upto 5 days depending on which bank i was with. LIES !!! 7 working days later the money still wasnt in my bank. I called again to see where my money was and was told that the refund wasnt even actioned !! So the girl said it would be in my bank and i should check after 24 hours. Again LIES !!!! called again and was told that their systems were down and they couldnt see my details, 18 days later ive had to call again and threaten them with court action to get my money for a product i didnt even receive. So glad i didnt buy anything from them as if i had a problem im guessing you would be filled full of lies from ANY member of staff. Buy at your peril !!!
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