written by 30Grantham on 01/03/2016
Very quick delivery, kept up to date by couriers and great products. Only let down was the customer service - I rang because I hadn't received my confirmation email. Completely my fault as I had given the incorrect one but the person who I spoke to had a bit of an attitude. Not very friendly, sounded like he didn't particularly like answering the phone.
written by Gunnar305 on 07/02/2016
I recently purchased a Morphy Richards matching kettle and toaster. I could not find cheaper anywhere and the service they provide is second to none. I ordered on the Friday, it was delivered free on the Tuesday and I was given constant text and email updates regarding the delivery. I would certainly use them again and would recommend to family and friends.
written by Happyshopper8 on 11/12/2015
The service I received from this company was excellent. Phoned in the morning received next day. Phoned me to let me know the fire was coming got a 1 hour delivery slot. Very satisfied with the fire as advertised. Thank you.Nothing to dislike about the product or service.
written by on 11/11/2015
Cheaper than Amazon for the goods I ordered. Free delivery, arrived next day - received text advising me of the hour slot for delivery.
written by Gogogo15 on 29/09/2015
I would avoid using this company, received damaged goods. Bad customer service
written by HallieMalone219 on 18/09/2015
Very disappointed and still waiting a full refund - I would not recommend using this company to a friend
written by carlam2509 on 09/09/2015
I ordered a kettle/Toaster last night (8 SEPTEMBER 2015) at £69.95 - as on the website it says free delivery on ALL ITEMS. When i went to pay it didn't give you breakdown that MOST COMPANIES do and SHOULD, but I loved the appliances so much I went ahead and paid. Thinking delivery is free as ADVERTISED on website (MY MISTAKE!!!) I was greated with an e-mail to say that £84.00 was being debited out of my account. I have been charged an extra £15 (for delivery & VAT to Northern Ireland) - I was taken aback. The companies customer service is zilch and of no help. I'm just hoping the appliances live up to my expectations if/when i receive them. Please be careful if ordering. A company should not have hidden costs and not let the customer see this upfront. Do not order from them if you don't get a full breakdown of cost prior to "Confirm and Pay". The company should disclose all breakdown costs before customers purchase their items. This needs sorted ASAP.
written by Mariela389 on 31/08/2015
First time I have used Only Elecricals and would not hesitate to use them again. Ordered on line a Dimplex Cheriton Electric fire, with them as they was so much cheaper than anywhere else I had tried. I ordered on Wednesday evening, confirmation email Thursday, and goods delivered Friday, Can't get much better than that. ? A slight problem with communication with delivery company but a very helpful gentleman at Only Electricals sorted it and contacted twice me to keep me informed. I am totally impressed and Cannot fault anything. Would highly recommend.
written by Davian226 on 15/08/2015
Never used Only Electricals before,therefore I wasn't happy about the lack of communication,no confirmation E mail And couldn't track as my password and E mail wasn't recognised.So was really happy when my kettle and toaster turned up on the day it was supposed to and free delivery. Sorry for doubting you.
written by on 05/05/2015
I tried to make a purchase with a pre-paid card having loaded it with the correct amount. They have a system that takes £1 to try out your card first then tries to take the full value, so in this case it failed as it had taken my pound without telling me! Thinking it was a blip on the system I tried again only for it to take another £1. So now I have to wait for them to release my £2. What a royal pain. I will not use this company. EVER!
written by vxWhite229 on 12/12/2014
This is one of the best online suppliers that I have ever dealt with. I highly recommend them. Exceptional delivery time.
written by Raestevenson on 30/10/2014
Had been looking for this fire but was quite pricey in all the major stores when a friend suggested looking online at your store, could not believe the price saving of at least £55.00 plus delivered straight to the door. First class Company
written by GregoryMcGrath412 on 26/10/2014
I had never heard of only electricals before but was the cheapest place to buy a vintage style microwave and kettle and toaster set! It was delivered free of charge and super quick the courier if text me when it arrived as I wasn't home! Would definately recommend! Super fast service no hassle and great choice!
written by JadenBlake118 on 24/09/2014
Hopefully if you buy something from these guys you don't need to return it. Only-electricals is actually a website run by PriceLovers. We purchased an item described on the website as Pea Green. When it arrived (eventually it was 2 days later than they 'predicted') the packaging stated 'Lime Green', and the colour didn't look very 'Pea Green' either. We phoned the company and they advised us to unpack it as 'sometimes' the boxes are wrong. We did, and the manufacturers label said 'Lime Green' so Only-Electricals supplied a postage paid return label. So far OK you say ... Then when they get the product back they start arguing that we have to pay the return postage, because despite the label saying 'Lime Green'they say it is 'Pea Green'. And that despite the law says 'if you label a product the label must be accurate, some how because we returned on their advice because the label says 'Lime Green' it was our fault. And the worse thing is they continue to argue that it is our fault over what must be about £4 of postage. And, they then admitted that the manufacturer had a batch of 'Lime Green' that came out the wrong colour and that they thought the way to get rid of the stock was by marketing it as 'Pea Green', so in effect they are selling manufacturer rejects / seconds without saying so on their website. Not exactly straight trading and probably in violation of several laws, trading standards and advertising. How many other cheapo items they are selling are actually rejects I don't know. But beware if you find out they are they are likely to waste your time arguing with you and making you angry.
written by Reillyjj179 on 01/09/2014
Had never used this site before but ordered some pc speakers and ordering was simple and delivered within three days,even with the free second class postage. Would defiantly use this site again.
written by SuJaswal on 16/08/2014
saw a kettle and toaster set i really wanted and it came up cheapest on this site. However, the set was out of stock, so i called them. The gentleman was so nice, said they had both items and would refresh their website so it would come up as a set for me to pick and buy. within 5 mins my order was placed. Picked 3-5 days delivery as it was free and 2 days later I had the package. Plus had constant updates about my order while it was in transit. So impressed with the site and will definately order from them again!
written by TyReilly on 10/07/2014
I ordered a few items from this company and the guy was polite and very helpful. My goods arrived, well packed, within a few days and I was delighted with my purchase. I am thinking of ordering a few more items from them very soon.
written by hmMatthews327 on 13/06/2014
I ordered a Morphy Richards Bread Bin from Only Electricals which unfortunately arrived damaged (having a big dent in the front). I called the company number and was told a new one would be sent out to me immediately and that I could just dispose of the original damaged item. I was so pleased about this having had other companies ask to receive their damaged goods back before they would consider issuing a replacement. I would definitely purchase from this company again.
written by Danielsn411 on 20/05/2014
Hadnt used this site before so At first i only bought a cheap item to see if it arrived. Paid for next day delivery only 4.99 and it came next day as promised. After that I ordered the full Morphy Richards accents set in plum as it was alot cheaper on here than Amazon or EBay because it was over 200 pound next day delivery was only 1.43 which was great. Brilliant site will definitely order from again. Can say more nice things. Thanks only electricals.
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers