Only Electricals Reviews - www.only-electricals.co.uk

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★★★★☆
4.2 / 5
26
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  • Customer Service

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  • Value For Money

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Latest Reviews

★★★★☆

“Brilliant service”

Written on: 01/03/2016 by 30Grantham (1 review written)

Very quick delivery, kept up to date by couriers and great products. Only let down was the customer service - I rang because I hadn't received my confirmation email. Completely my fault as I had given the incorrect one but the person who I spoke to had a bit of an attitude. Not very friendly, sounded like he didn't particularly like answering the phone… Read Full Review

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★★★★★

“Great service and value for money”

Written on: 07/02/2016 by Gunnar305 (1 review written)

I recently purchased a Morphy Richards matching kettle and toaster. I could not find cheaper anywhere and the service they provide is second to none. I ordered on the Friday, it was delivered free on the Tuesday and I was given constant text and email updates regarding the delivery. I would certainly use them again and would recommend to family and friends… Read Full Review

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★★★★★

“Wonderful Company and Product.”

Written on: 11/12/2015 by Happyshopper8 (1 review written)

The service I received from this company was excellent. Phoned in the morning received next day. Phoned me to let me know the fire was coming got a 1 hour delivery slot. Very satisfied with the fire as advertised. Thank you.Nothing to dislike about the product or service… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 11/11/2015

Cheaper than Amazon for the goods I ordered. Free delivery, arrived next day - received text advising me of the hour slot for delivery… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 29/09/2015 by Gogogo15 (1 review written)

I would avoid using this company, received damaged goods. Bad customer service… Read Full Review

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★☆☆☆☆

“AVOID - If the price is too good to be true, it usually is”

Written on: 18/09/2015 by HallieMalone219 (1 review written)

Very disappointed and still waiting a full refund - I would not recommend using this company to a friend… Read Full Review

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★★☆☆☆

“KETTLE/TOASTER”

Written on: 09/09/2015 by carlam2509 (1 review written)

I ordered a kettle/Toaster last night (8 SEPTEMBER 2015) at £69.95 - as on the website it says free delivery on ALL ITEMS. When i went to pay it didn't give you breakdown that MOST COMPANIES do and SHOULD, but I loved the appliances so much I went ahead and paid. Thinking delivery is free as ADVERTISED on website (MY MISTAKE!!!) I was greated with an e-mail to say that £84.00 was being debited out of my account. I have been charged an extra £15 (for delivery & VAT to Northern Ireland) - I… Read Full Review

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★★★★★

“excellent service”

Written on: 31/08/2015 by Mariela389 (1 review written)

First time I have used Only Elecricals and would not hesitate to use them again. Ordered on line a Dimplex Cheriton Electric fire, with them as they was so much cheaper than anywhere else I had tried. I ordered on Wednesday evening, confirmation email Thursday, and goods delivered Friday, Can't get much better than that. ? A slight problem with communication with delivery company but a very helpful gentleman at Only Electricals sorted it and contacted twice me to keep me informed. I am… Read Full Review

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★★★★☆

“Never used Only Electricals before,therefore I wasn't...”

Written on: 15/08/2015 by Davian226 (1 review written)

Never used Only Electricals before,therefore I wasn't happy about the lack of communication,no confirmation E mail And couldn't track as my password and E mail wasn't recognised.So was really happy when my kettle and toaster turned up on the day it was supposed to and free delivery. Sorry for doubting you. … Read Full Review

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★☆☆☆☆

“Card payment”

Written on: 05/05/2015

I tried to make a purchase with a pre-paid card having loaded it with the correct amount. They have a system that takes £1 to try out your card first then tries to take the full value, so in this case it failed as it had taken my pound without telling me! Thinking it was a blip on the system I tried again only for it to take another £1. So now I have to wait for them to release my £2. What a royal pain. I will not use this company. EVER!… Read Full Review

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★★★★★

“great”

Written on: 07/01/2015 by vonnieg64 (1 review written)

I purchased a dimplex fire and from start to finish the service and communication was excellent. Delivery was first class.It will be the first place i will look for future purchases, , will definitely recommend to family and friends… Read Full Review

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★★★★★

“This is one of the best online suppliers that I have...”

Written on: 12/12/2014 by vxWhite229 (1 review written)

This is one of the best online suppliers that I have ever dealt with. I highly recommend them. Exceptional delivery time… Read Full Review

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★★★★★

“Dimplex Heater”

Written on: 30/10/2014 by Raestevenson (1 review written)

Had been looking for this fire but was quite pricey in all the major stores when a friend suggested looking online at your store, could not believe the price saving of at least £55.00 plus delivered straight to the door. First class Company… Read Full Review

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★★★★★

“Great microwave toaster and kettle set”

Written on: 26/10/2014 by GregoryMcGrath412 (1 review written)

I had never heard of only electricals before but was the cheapest place to buy a vintage style microwave and kettle and toaster set! It was delivered free of charge and super quick the courier if text me when it arrived as I wasn't home! Would definately recommend! Super fast service no hassle and great choice!… Read Full Review

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★☆☆☆☆

“Worst customer service on returns ever”

Written on: 24/09/2014 by JadenBlake118 (1 review written)

Hopefully if you buy something from these guys you don't need to return it. Only-electricals is actually a website run by PriceLovers. We purchased an item described on the website as Pea Green. When it arrived (eventually it was 2 days later than they 'predicted') the packaging stated 'Lime Green', and the colour didn't look very 'Pea Green' either. We phoned the company and they advised us to unpack it as 'sometimes' the boxes are wrong. We did, and the manufacturers label said 'Lime… Read Full Review

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★★★★★

“Great service”

Written on: 01/09/2014 by Reillyjj179 (1 review written)

Had never used this site before but ordered some pc speakers and ordering was simple and delivered within three days,even with the free second class postage. Would defiantly use this site again… Read Full Review

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★★★★★

“Had never heard of them before, but so glad i found them”

Written on: 16/08/2014 by SuJaswal (1 review written)

saw a kettle and toaster set i really wanted and it came up cheapest on this site. However, the set was out of stock, so i called them. The gentleman was so nice, said they had both items and would refresh their website so it would come up as a set for me to pick and buy. within 5 mins my order was placed. Picked 3-5 days delivery as it was free and 2 days later I had the package. Plus had constant updates about my order while it was in transit. So impressed with the site and will definately… Read Full Review

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★★★★★

“GREAT”

Written on: 10/07/2014 by TyReilly (1 review written)

I ordered a few items from this company and the guy was polite and very helpful. My goods arrived, well packed, within a few days and I was delighted with my purchase. I am thinking of ordering a few more items from them very soon… Read Full Review

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★★★★★

“Excellent Service On Receiving a Damaged Item”

Written on: 13/06/2014 by hmMatthews327 (1 review written)

I ordered a Morphy Richards Bread Bin from Only Electricals which unfortunately arrived damaged (having a big dent in the front). I called the company number and was told a new one would be sent out to me immediately and that I could just dispose of the original damaged item. I was so pleased about this having had other companies ask to receive their damaged goods back before they would consider issuing a replacement. I would definitely purchase from this company again… Read Full Review

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★★★★★

“Full morphy rochards accents set in plum”

Written on: 20/05/2014 by Danielsn411 (1 review written)

Hadnt used this site before so At first i only bought a cheap item to see if it arrived. Paid for next day delivery only 4.99 and it came next day as promised. After that I ordered the full Morphy Richards accents set in plum as it was alot cheaper on here than Amazon or EBay because it was over 200 pound next day delivery was only 1.43 which was great. Brilliant site will definitely order from again. Can say more nice things. Thanks only electricals… Read Full Review

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