Indesit Washing Machine

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Next Domestic Appliances - www.nextdomesticappliances.co.uk
★★★★★
4.8
98.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Kezabell's review of Next Domestic Appliances - www.nextdomesticappliances.co.uk

“Indesit Washing Machine”

★★★★☆

written by Kezabell on 03/03/2013

Great Washing Machine, I have had one issue since buying it where it just wouldn't work after using it three times, but after leaving it powered off for 48 hours its all back up and running. Quick and friendly delivery service. I was a little put off by the customer service after submitting my order whereby they we're trying to sell me extended cover, before I gave an answer it was already being set up (over phone) I had to be firm to avoid committing and I found it a bit stressful.

  • Indesit IWD71251 Washing Machine in White

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Nextdomesticappliancescs's Response to Kezabell's Review

Written on: 03/03/2013

Dear Kezabell

Thank you for your review.

I’m glad your appliance is up and running again, especially after such an odd little blip with it.

I'm very sorry to ready of the way that my colleague offered the additional cover to you and this certainly sounds like they have gone about this the wrong way. If you could please send me your order number to the email address below I can have this looked into to make sure it doesn’t happen again.

[email protected]

Thanks
Duncan Irving
Next Domestic Appliances

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