Glotech Reviews - www.glotech.co.uk

★★★★☆
4.3 / 5
76
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Latest Reviews

★★★★★

“Hotpoint induction hob”

Written on: 05/02/2016 by Elena22 (1 review written)

Excellent service hob received on time… Read Full Review

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★★★★★

“My Kitchen Bonanza”

Written on: 04/02/2016 by Smirksby (2 reviews written)

My new Blomberg washing machine and Hotpoint cooker are superb. Glotech were extremely helpful in assisting me with my choices. Delivery [had to be made down the side drive and into back kitchen entrance ] and installation went very smoothly and the Engineers/Technicians were careful and considerate and fully explained the workings of the new machines. The washing machine was integrated and the refitting of the old door onto the new machine went smoothly. The cutting of the new hinge holes… Read Full Review

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★★★★★

“Another competitively priced purchase with excellent...”

Written on: 04/02/2016 by ashleyglass (1 review written)

After 14 years since last purchasing a dishwasher from Glotech, the old one we considered beyond economical repair when an electrical fault with the appliance appeared. We wished to purchase another Miele as our current one which we purchased from Glotech had been fantastic for 14 years. I have witnessed my parents go through 3 other brands in the time we had owned our Miele. Theirs also was noisy by comparison. So after checking which Miele model would suit our needs and checking online… Read Full Review

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★★★★☆

“new kitchen review”

Written on: 04/02/2016 by Fagan439 (1 review written)

Pleased with the overall result, but it took much longer than planned (August to October 2015) and there are still a few snagging things not complete even now. Delays in returning to site for some weeks… Read Full Review

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★★★★★

“Quick delivery, great service.”

Written on: 02/02/2016 by Darren12345 (1 review written)

Quick delivery, product exactly as described. It was much cheaper from Glotech than any other supplier on the web. Would use them again… Read Full Review

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★★★★★

“Excellent service form you team.”

Written on: 31/01/2016 by Ball216 (1 review written)

I phone up say what I am looking for and the chap I deal with goes through the cost options and makes suggestions. I have used Glotech for a number of years. I talk to the same sales person all the time, I feel he is doing his very best for me. installation team is very good. When I have had any problems they get resolved. I would normally use John Lewis but Glotech use all there own fitters and sales look after each purchase until installed and coustomer is happy… Read Full Review

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★★★☆☆

“Efficient, but damaged first time round, 1 week to replace”

Written on: 31/01/2016 by 419Morris (1 review written)

After the previous machine supplied by Glotech got a little long in the tooth at 13 years and started to make some alarming noises and smells, it was time for a new machine. This was a bit of an emergence, since it came to light on a Saturday morning, mid-winter. We're both at work and rely on our washer dryer at this time of year. We scooted round to our local depot and placed an order for a new machine, due for delivery on Monday. It arrived promptly, but was discovered to be damaged on… Read Full Review

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★★★★★

“He always helpful and gives good advice. Have...”

Written on: 31/01/2016 by Olsonnl427 (1 review written)

He always helpful and gives good advice. Have purchased an oven and 2 freezers and a fridge in the last 5 years and been very pleased with the service including the delivery and fitting… Read Full Review

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★★★★★

“Hotpoint microwave oven”

Written on: 30/01/2016 by Spenceik363 (1 review written)

Good price - helpful courier - but I was a bit surprised to have the payment deducted before Glotech even had the item in stock. This doesn't seem to be the usual practice with Amazon but - hey ho - you beat ao hands down on price and they are meant to be competitive!… Read Full Review

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★☆☆☆☆

“No engineer available for 4 days”

Written on: 29/01/2016

This is the third visit in the space of four months for the same problem (problem with the drying function). Phoned at lunchtime on Friday and told no one available till Tuesday. So much for the same/next day claim. Person I spoke to was unfriendly and helpful… Read Full Review

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★★★★★

“Quick and effitent”

Written on: 29/01/2016 by jpHill1968 (1 review written)

EeVery pleased with entire service and Fast process of my order. Will definitely use tyour company in the future.thank you for your individual attention also… Read Full Review

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★☆☆☆☆

“Try Anywhere else (not Repaircare either though)”

Written on: 01/12/2015 by 405Pope (1 review written)

A repair on a Samsung American style fridge/freezer was booked on a Friday for the following Tuesday morning. I took the time off and no-one showed. I contacted Autowash, the company who had been contracted to carry out the repair, and they said that they'd emailed Glotech on the Friday to say that they couldn't take the booking. They also said that if Glotech offered another date, they wouldn't have an engineer free until the following Monday, a week away with no fridge/freezer. I contacted… Read Full Review

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★☆☆☆☆

“TERRIBLE CUSTOMER SERVICE”

Written on: 11/08/2015 by EstherDrew432 (1 review written)

i went into the North Finchley branch with a budget of £24,000 to buy a new kitchen. I wasn't greeted by either of the two members of staff, so I decided to be the polite one and said hello. I saw many samples of kitchen units and all the electrical items but still, no one came to serve me. The shop's phone rang and one of the staff answered it and proceeded to serve whomever was on the other end. If the shop does not survive for much longer, it is down to the disastrous level of service… Read Full Review

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★★★★★

“Fantastic all round service.”

Written on: 19/02/2015 by mikeyn1988 (1 review written)

Unfortunately my washing machine decided to break down on me. I called glotech who managed to get me an engineer the same day! They were very clear on the charges at just under £70 altogether for the call out, and also made it very clear it was a one time call out charge and I would only have to pay for the parts if needed! I have to mention the call out charge itself was very reasonable compared to most other companies I looked at. I glotech engineer turned up in a smart uniform with photo… Read Full Review

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★☆☆☆☆

“Diabolical”

Written on: 15/12/2014 by 158Wells (1 review written)

Bought expensive ex display ( showroom advised perfect working order) fridge freezer. The freezer door did not shut properly. Took 6 weeks and numerous phone calls and emails before a replacement arrived .They then expected me to pay £200 extra. The showroom man was rude and unhelpful . I will never use them again… Read Full Review

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★★★★★

“Great Service”

Written on: 13/05/2014 by markhester (1 review written)

Good service and reasonable pricing nice friendly staff for repair to fridge/freezer would use again and recommend them… Read Full Review

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★☆☆☆☆

“Awful service, fraudulent practice”

Written on: 21/03/2014 by Cameron269 (1 review written)

I ordered a Bosch washing machine from Glotech's website, which was marked as "In Stock" on Friday. I received an automated email reply but heard nothing else so 'phoned them on Monday to confirm that they had received the order and that it would be despatched within "3-7 days". I was told that no, it wouldn't because they didn't have it in stock, but would order it from their supplier and then contact " a carrier" who would contact me when they were going to deliver it. (I had opted to have… Read Full Review

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★★★★★

“Quick to reply”

Written on: 12/02/2014 by JohnDavies345 (1 review written)

I had a question on buying a Neff oven and e-mailing this company I received a reply in 2 hours and it answered my question perfectly. They were the cheapest on price too although had to wait around a week for delivery which was fine with me. Happy to use them again. John… Read Full Review

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★★★★★

“Great Price - Super Fast Delivery”

Written on: 10/02/2014 by keef1212 (1 review written)

Ordered a Bosch vacuum cleaner after searching for the best price online. Found this company which I had never heard of before, but were cheaper than anyone else and claimed to have it in stock (unlike some others). Was offered free 24 hour delivery with tracking number. Duly rec'd the vacuum the next day (was new - not refurbished btw), and is an excellent buy with included turbo brush for £110. My only experience with them, but very happy with product / delivery and would certainly order… Read Full Review

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★★★★★

“Excellent customer services and great variety ”

Written on: 02/02/2014

I visited the St. Albans showroom, I have to say the service was outstanding, the person I was approached by Mayer, was very polite and patience also he has great knowledge with the washing machines, I will be placing my order with Mayer. I have recommended to my brother,who is renovating his house, and will contact them. Thank you… Read Full Review

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