Glotech Reviews - www.glotech.co.uk

★★★★☆
4.2 / 5
101
84% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★☆☆☆

“Expensive and ridiculous wait times ”

Written on: 04/11/2016 by Bob9875543 (1 review written)

I booked a glotech engineer to come to see my broken washing machine. I booked an appointment on-line and took the day off work. I was then called to say the engineer couldn't make that day so it had to be the following day. I had filled in the fault in-line so expected the engineer to be prepared with any parts. The problems was diagnosed exactly as I had filled out on-line, however, the parts were not with him and would be 3 days to order!!!!! What's the point in an on-line… Read Full Review

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★☆☆☆☆

“Extremely Bad Service”

Written on: 10/10/2016 by 92Jackie (1 review written)

Paid £92 for a five minute visit, was unhappy to pay £310 for a new door, when a plastic water pipe was the problem. It seems the easier option to collect £92 for a very quick visit. If a sealed door unit is likely to be advised, as the exact problem and location in the appliance was known prior to the visit, I should have been advised in advance. Customer service diabolical, I would strongly recommend looking for an alternative company to use!… Read Full Review

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★☆☆☆☆

“take your money for doing nothing”

Written on: 06/10/2016 by jackieian (1 review written)

Contacted for a repair and they quoted £92 But work contracted out. Guy was less than 5 minutes wanted to replace whole door assembly at extra £310, for the sake of a plastic pipe. When we said no to the door (half the price of our aged fridge) .still charged full price. Engineer said if we had phoned direct to him it would have been £45. Tried complaining to glotech, but poor response, six weeks of phone calls which always end as they will speak to someone else then phone back, but they… Read Full Review

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★★★★★

“Glotech - Recommended Service”

Written on: 30/03/2016 by Ayanaf281 (1 review written)

Old washing machine went 'bang' on Wednesday night. Made a call to Glotech on Thursday morning. Had a new washing machine installed on Friday morning and old machine taken away. Brand recommended and price very competitive… Read Full Review

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★★★★★

“Excellent service as usual”

Written on: 21/03/2016 by MarleySanders355 (1 review written)

Excellent service as usual… Read Full Review

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★★★★★

“Great and positive experience”

Written on: 13/03/2016 by SaniyaDaley (1 review written)

I found this Glotech on-line. All the items I bought were less expensive than other websites and shops. Excellent customer service and delivery was on time. All items were packaged properly and arrived in good condition. Highly recommended… Read Full Review

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★★★★★

“Great and positive experience”

Written on: 13/03/2016 by SaniyaDaley (1 review written)

I found this Glotech on-line. All the items I bought were less expensive than other websites and shops. Excellent customer service and delivery was on time. All items were packaged properly and arrived in good condition. Highly recommended… Read Full Review

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★★★★★

“Bosch cooker hood”

Written on: 13/03/2016 by MeganWoods380 (1 review written)

Easy to order,smooth delivery. Haven't used it yet because the kitchen is not getting fitted until April… Read Full Review

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★★★★★

“High-quality products and very responsive sales team”

Written on: 11/03/2016 by Mikeyb1981 (1 review written)

From start to finish we found Glotech very friendly, responsive and easy to deal with. He spent lots of time with us, ensuring we got the best possible value for our budget and we are delighted with the kitchen, utility room and fitted wardrobes they supplied. Any snags were dealt with quickly and efficiently… Read Full Review

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★★★★☆

“Good price, straight forward purchase, quick installation ”

Written on: 11/03/2016 by Guest121abc (1 review written)

Another high street retailer could not guarantee taking away my old washing machine so I decided to buy from Glotech who could, and had competitive prices and good reviews. It was the right choice. Straight forward, hassle free purchase & installation. I asked them to call me 30 mins before delivery and they did. Very friendly, efficient & helpful engineers. I would have given 5 stars if it wasn't for the fact that I'm not sure delivery would have been so timely if I hadn't called them… Read Full Review

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★★★★★

“Excellent Service”

Written on: 11/03/2016 by Hmilman (1 review written)

Since returning to England in 1998 I have purchased all my electrical goods from Glotech, excellent service, competitive prices and great installers… Read Full Review

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★★★★★

“Fantastic service”

Written on: 04/03/2016

A really nice easy process although it did take me calling to instigate a delivery/installation date. The website is easy to use, it just seems the after care is a little slow, as opposed to other companies that are more in the ball. I did find the specifications of the item were very limited on your website and had to look up the item on other websites - maybe you should look at putting more detailed information on your website to save customers sourcing this information from elsewhere and… Read Full Review

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★★★★★

“Great Service and Perfect Product”

Written on: 03/03/2016 by JaelynOgle (1 review written)

I needed a Fryer that fit into the opening for the old one that packed up. After calling GloTech's customer service team we identified a suitable replacement. There service was excellent and they made sure the product was in perfect condition before they shipped it out to me. The Fryer arrived and fitted perfectly into the worktop opening. Id be happy to buy from Glotech again and would recommend buying from these guys. They even gave me a little discount when i wanted them to price match a… Read Full Review

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★★☆☆☆

“Really disappointing delivery service”

Written on: 02/03/2016

The product is great, just what I wanted and at a very good price but I paid extra to have our old fridge taken away and when the delivery service called to arrange delivery they said they wouldn't take away our old fridge. They then lost the fridge they were meant to be delivering so delivery was delayed by around a week… Read Full Review

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★★☆☆☆

“Bad customer service”

Written on: 01/03/2016 by NylaSchaefer (1 review written)

I ordered a Hoover and was promised delivery in 3 days. After a week I rang and was told it would be another two days, after the two days called again , they had made a mistake and thought they had one in stock but in fact had to order it in. They did not communicate this to me at the start. After two weeks finally got my Hoover. I would have appreciated some communication from them instead of me having to chase… Read Full Review

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★★★★★

“First class/ delivered one week ”

Written on: 29/02/2016 by RandallFanning (1 review written)

Thank you Gloteck, you delivered one week inside your estimated delivery time. The delivery team were first class, came on time after phone call and made sure I was compleatly happy with the cooker before leaving. My wife is very pleased the cooker works well up to standard. Once again thank you Glotech… Read Full Review

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★★★★★

“Quick Service and Great Price”

Written on: 28/02/2016 by kuKerr81 (1 review written)

Found the company from a websearch for the hot water tap I wanted - didn't appear on the usual web comparison services. Tap was cheaper than anywhere else. Came well packaged, in very good time. Very happy with the purchase. can't comment on customer service as I didn't have any need to speak to the company… Read Full Review

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★★★★☆

“as expected”

Written on: 26/02/2016 by AlissaLewis (1 review written)

everything went fine buying it, and the price was pretty decent too....a few days to arrive, but that was ok with us. it looks pretty cool too...fits into the kitchen pretty well, so no complaints… Read Full Review

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★★★★★

“Knowedgeable and good service”

Written on: 26/02/2016 by mjoy64 (1 review written)

Excellent product advice, ordering and fitting of new appliance. Perfect, thank you… Read Full Review

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★☆☆☆☆

“Don't use these people!!!!”

Written on: 24/02/2016 by AlisonWindsor (1 review written)

The customer service is appalling. My tenants had to stay in all morning, nobody called them and no-one turned up from Glotech. Their excuse was a 'technical error' which meant I didn't receive a confirmation email and therefore no booking was made DESPITE all of the arrangements, including payment, being agreed on the phone the day before. STAY AWAY!!!… Read Full Review

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