George Robertson Ltd - www.grdirect.co.uk Reviews
Latest Reviews
★★★★★
“top seller”
Written on: 19/05/2013 by papabear1
Always found GR direct excellent to work with. Will be back again. (read more)
★★★★★
“Very helpful”
Written on: 17/05/2013
My order actyually started with a few issues. There seemed to be a bit of a technical glitch meaning that although payment was taken, the order did not register properly, and I got a transaction failed message at my end. I called up, and although the lady I spoke to did not have access to the system, she was very helpful, and promised to follow up on the order and keep me updated. Once the order was sorted, they made sure delivery was on time (as I was going away on holiday and required the... (read more)
★★★★★
“Brilliant appliance and service”
Written on: 17/05/2013
I bought a Bosch tumble drier, although more than I had planned spending, it is already saving us a lot of money on the electric bill because it knows exactly how long to dry the clothes and stops when they're done! Clever! It has two filters and a big condenser tank for the water. It's easy to use and very efficient. The service was great - my old drier broke down just before Christmas and I was worried about not being able to get one before the middle of January. This was delivered... (read more)
★★★★★
“Cooker, washing machine, dishwasher,”
Written on: 16/05/2013 by Disco98
Great friendly service have bought many items will buy many more (read more)
★★★★★
“Easy, Quick and the best prices”
Written on: 16/05/2013 by dangorman
Bought a Bosch Kettle for my parents for Christmas. The price on GRDirect was the best I could find. Delivery was quick and arrived in perfect condition. Couldn't haven't wanted anymore and will definitely use again. (read more)
★★★★★
“Bosch Washing Machine”
Written on: 16/05/2013 by DailyGrind (1 review written)
Very friendly and knowledgeable staff. These guys know their products. Best of all their prices are extremely competitive. Highly recommended. You will not be disappointed. This is my second purchase (first was a Sony TV + DVD). Will definitely go back again. (read more)
★★★★★
“It was so easy I asked questions about the product and...”
Written on: 16/05/2013 by Lyndajoy
It was so easy I asked questions about the product and they were answered quickly and with knowledge, Ordering on line was quick and simple and quick to deliver. (read more)
★★★★★
“Purchase of hi-fi component”
Written on: 16/05/2013
I had difficulty with the website but my order was taken over the phone with great efficiency and friendliness. The item arrived soon afterwards, safely packaged and in excellent order. I am delighted. (read more)
★★★★★
“Delivery and Instalation Service”
Written on: 20/03/2013
I ordered a washing machine on-line on Sunday afternoon, called the shop on Monday to arrange delivery, next day delivery - no problem . I was out, but left garage door open and when I returned, there was new washing machine installed, tested and the old machine removed - wonderful service. (read more)
★★★★★
“Great customer service”
Written on: 03/12/2012
Nice to email a company and get a prompt reply! Great customer service...well done Ryan and thanks for the advice! Would definitely recommend to family and friends. THANKS AGAIN! (read more)
See next 10 reviews
Showing 1 - 10 of 22 Reviews
★★★★★
“Brilliant Customer Serevice”
Written on: 02/11/2012 by LunarEclipse (1 review written)
Wanted to purchase the new Sony STRDN1030 for the best price posible. Having searched thoroughly, GRDIRECT had, at the time by far and away the best proce avaiilable. As I had not used them before I read the reviews and decided to go with them and I am so glad that I did. As the item was out of stock at the time I e-mailed Ryan and received a response straight away. From the outset he was extremely helpful and offered to reserve on for me and would despatch it as soon as it arrived. He... (read more)
★★★★★
“Happy to 'do a deal'”
Written on: 10/10/2012 by BarrySG (1 review written)
I only found this company by luck. They were the cheapest supplier of a tv stand and I placed my order on line. The stand arrived within 2 days. Their website suggests you 'phone for the best deals' so I did. They price matched on a tv and threw in some 3d glasses. It arrived within 4 days. Excellent customer service as Ryan always rang me back, even when I had cause to ask him 'silly' questions. I highly recommend them. (read more)
★★★★★
“Sony NWZ-S765”
Written on: 07/09/2012 by AlphaEcho (1 review written)
Having searched on the internet for ages trying to find one of these Sony NWZ-S765's I came across George Robertson Ltd, initially I discounted them thinking that a small independent retailer in the Shetland Islands would be able to come up with the goods that no other retailer in the UK could and at a decent price. I went back and checked the reviews from previous customers and decided to give them a go. I'm really pleased I did, they responded really quickly to my e-mail request for a bit... (read more)
★★★★★
“Good prompt service and support”
Written on: 28/08/2012 by Albido
The Sony Home Theatre System BDV E980w failed after one week GR Ltd promptly found me a local Sony service centre to which I took for repair. Although the system was repaired I had to collect. I felt that Sony should have delivered and covered the transit costs which did not and will not do. So all in all I am very pleased with GR but I am a little disappointed with Sony. The system itself when working is a great tool and I can say it does a hell of a lot for a theatre system. It is the... (read more)
★★★★★
“More than happy with both the service and the product”
Written on: 28/08/2012 by ShaunS
Superb customer service! Spoke to Ryan on the phone prior to buying a 42" TV Ryan gave me a great deal and was very helpfull and answered all my questions I would recomend this company and Ryan personally to any of my family or friends Beware, there are lots of fake companies on the web selling this type of product, I personally have been ripped off for more than £1,000 THIS IS NOT A FAKE COMPANY PURCHASE FROM THIS COMPANY AND YOU WONT BE DISSAPOINTED (read more)
★★★★★
“American fridge freezer”
Written on: 22/08/2012 by Kevwebster
Having scoured the web I came across grdirect when trying to purchase a Bosch American fridge freezer. They where by far the cheapest on line and when I contacted them direct on the phone they were fantastic and really helpfull. The goods arrived in good time and in excellent condition. The upshot is that I would not hesitate recommending them to any perspective buyers and are a totally trustworthy site (read more)
★★★★★
“Freezer Purchase”
Written on: 22/08/2012
Best deal I could find. Great price. Great service. All queries delt with promptly. Delivered when promised. Hard to believe that a company in the Shetland Isles can offer such a competitive service. Puts all the bigger name retailers in the shade. (read more)
★★★★★
“SMALL RETAILERS CAN BE BEST”
Written on: 13/08/2012
I was surprised to find that the cheapest price I found for my particular item was quoted by George Robertson Ltd, away up there in Shetland! I had to look twice! But I knew a thing or two about Shetlanders, having spent many happy times in that wonderful part of the world, and I had no hesitation in completing my order. The service is, (in my opinion), second to none. Good communication, and prompt dispatch. Highly recommended. There is nothing I disliked about this transaction. (read more)
★★★★★
“Great customer care!”
Written on: 31/07/2012 by Millcrest
Bought an oven at a very competitive price which I had seen online. I decided to pay over the phone and spoke to Ryan. He was extremely helpful and even though there was a problem With the date of delivery, he did his utmost to sort it out and was v apologetic which is all you can ask for. Would definitely buy from this company again. Great attitude from staff and have bought a quality product at a great price! (read more)
★★★★★
“Excellent Efficient Service”
Written on: 13/07/2012 by 2GreatDanes (1 review written)
I would just like to say how very pleased I am with the goods and service from this company when I recently ordered a freezer. Ryan was particulally helpful over the phone and went out of his way to arrange delivery on the same day as ordering; within a few hours the new one was installed and the old appliance removed. Good old fashioned personal service combined with the efficiency of modern technology. Super! (read more)
See next 10 reviews
Showing 11 - 20 of 22 Reviews
★★★★★
“great pricing!”
Written on: 12/06/2012 by paulb69 (1 review written)
Purchased a Bosch American F/F from GRDIRECT last week, and the price was what drew me in first of all. Absolutely the best in the market. The item was dispatched and arrived within 5 days (right in the middle of queens jubilee) and arrived safe and sound. Would thoroughly recommend and will definately use again. (read more)
★★★★★
“A very smooth transaction on my Rangemaster purchase!”
Written on: 30/05/2012 by spinster123
At first I saw the great price on the Rangemasters at this store and so I purchased, and from then and on they have been great. Fantastic service, one to one care and quick delivery. A very smooth and efficient transaction, would definately recommend, and got my Professional Plus 110 @ a fraction of the price of most internet retailers! (read more)
overview
Top 5 Online Domestic Appliance Shops
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. Appliances Online www.appliancesonline.co.uk
2712 reviews read latest review -
2. Electro Centre www.electrocentreltd.com
1267 reviews read latest review -
3. Boots Kitchen Appliances www.BootsKitchenAppliances.com
561 reviews read latest review -
4. ebuyer www.ebuyer.com
982 reviews read latest review -
5. Appliance City - www.appliancecity.co.uk
372 reviews read latest review
Hot Stuff in
Latest Reviews in Online Domestic Appliance Shops
-
Boots Kitchen Appliances www.BootsKitchenAppliances.com
"Excellent Service" Read More
-
Appliances Online www.appliancesonline.co.uk
"Great item, great price, quick..." Read More
-
Fires-Cookers www.fires-cookers.co.uk
"Excellent service" Read More
-
Appliance City - www.appliancecity.co.uk
"Excellent Service" Read More
-
George Robertson Ltd - www.grdirect.co.uk
"Top seller" Read More
Latest items in Online Domestic Appliance Shops
Grdirect's Comment
Written on: 16/05/2013
Many thanks for your swift response on this review!