Very good service

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Guest's review of Electrical 123 www.electrical123.com

“Very good service”

★★★★★

written by on 06/12/2012

Lec larder fridge 5010W - Fridge broke. No local store to buy one, hence getting online. Originally ordered from another store, on a Sunday, for Wednesday delivery. After paying it became apparent it was delivery a week Wednesday :( Order cancelled.

Not come across Electrical 123 before. After going through the comparing prices process again and finding out no one else could deliver in the next couple of days (well they could, but only after charging hefty extra amounts which were not shown clearly on websites under the 'free delivery' banner) I placed my order. I was delighted to find that when they said they could deliver on Tuesday they really meant it! The product price was as good as I'd previously seen, the recycling cost was £2.99 more but that was greatly outweighed by being told I'd get a 90 minute delivery slot e-mailed to me the night before. As it turned out I was given a 60 minute slot and in fact they were 30 minutes earlier :) The driver rang to inform me they were earlier.

Goods arrived well packaged. The delivery team were polite, friendly and helpful. Gave me chance to inspect goods, explained about leaving the fridge to 'settle' before plugging in and took old fridge away. I am very impressed with this experience and will definitely be using them again.

  • Fridge - Lec larder style

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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